Specialist, Legal Response

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this Job You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame. What You’ll Be Doing Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level. Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate. Maintaining a working knowledge of company products to effectively communicate with external stakeholders. Creating and maintaining strong relationships with company partners and external stakeholders. Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures. Support the enhancement of our Legal Response function. Manage or participate in specific projects which may arise from time to time. What We Look For In You A d

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience. Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction. What You’ll Be Doing Deliver Exceptional Client Support: Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions. Coordinate Client Services: Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up. Ensure Service Excellence: Deliver responsive support through instant messaging and other communication

Role Title: KYC Specialist Role Summary: The KYC Specialist is responsible for conducting end-to-end KYC reviews for SME and Corporate Banking clients, including onboarding, periodic reviews, enhanced due diligence (EDD), and event-driven reviews. The role involves reviewing customer information and documentation, assessing AML/KYC risks, engaging customers to obtain required information, and working with internal stakeholders to ensure regulatory requirements are met. Primary responsibilities: Review KYC information and documentation to ensure completeness and compliance with regulatory requirements. Conduct KYC/CDD and EDD reviews, including background checks, customer interviews, business assessments, and AML risk profiling. Perform periodic and event-driven reviews of customer profiles. Engage customers to obtain required KYC information and supporting documents, and address related queries or clarifications. Support AML activities, including screening reviews and transaction monitoring investigations, and obtain additional customer information where required. Assess customer responses, identify information gaps, and follow up where necessary. Collaborate with Compliance, AML, Operations, and other stakeholders to resolve KYC-related issues and escalations. Support process improvements, UAT, MI/reporting, training activities, and ad-hoc projects. Summary of Requirements: Minimum 2 years of KYC Operations experience supporting SME and/or Corporate Banking clients, including UBO identification and ownership structure drill-down . Good knowledge of Singapore AML/CFT regulations and guidelines. Hands-on experience in KYC/CDD, EDD, periodic reviews, and customer risk assessment. Fluent in English and Mandarin (spoken, written, and reading) to support Hong Kong and Taiwan markets. Strong communication, stakeholder management, and customer service skills. Able to organize and prioritize workload and deliver within deadlines with minimal super

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Key Responsibilities​ 1. End-to-End Recruitment Execution:​ Independently manage the full-cycle recruitment for full-time positions across various functions in Malaysia, including requirement analysis, channel sourcing, interview coordination, salary negotiation, and background checks. 2. Channel Development & Maintenance:​ Effectively utilize and expand local mainstream recruitment channels (e.g., JobStreet, LinkedIn, Ricebowl, employee referrals) to build and maintain a key talent pool. 3. Business Collaboration:​ Work closely with hiring managers, providing professional recruitment advice, market insights, and effectively managing the recruitment process and expectations. 4. Candidate Experience & Employer Branding:​ Deliver a professional and positive candidate experience throughout the recruitment journey and proactively communicate company culture and values at all candidate touchpoints. 5. Data Analysis & Process Optimization:​ Maintain recruitment data, provide regular recruitment reports, analyze hiring efficiency and channel effectiveness, and propose optimization recommendations. Requirements​ 1. Experience:​ 3 years of full-cycle recruitment experience. In-house (corporate) recruitment experience is preferred. Must have proven successful recruitment experience in the local Malaysian market.​ 2. Knowledge & Skills:​ • Familiar with Malaysian labor laws, employment contracts, and local market c

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Key Responsibilities​ 1. End-to-End Recruitment Execution:​ Independently manage the full-cycle recruitment for full-time positions across various functions in Malaysia, including requirement analysis, channel sourcing, interview coordination, salary negotiation, and background checks. 2. Channel Development & Maintenance:​ Effectively utilize and expand local mainstream recruitment channels (e.g., JobStreet, LinkedIn, Ricebowl, employee referrals) to build and maintain a key talent pool. 3. Business Collaboration:​ Work closely with hiring managers, providing professional recruitment advice, market insights, and effectively managing the recruitment process and expectations. 4. Candidate Experience & Employer Branding:​ Deliver a professional and positive candidate experience throughout the recruitment journey and proactively communicate company culture and values at all candidate touchpoints. 5. Data Analysis & Process Optimization:​ Maintain recruitment data, provide regular recruitment reports, analyze hiring efficiency and channel effectiveness, and propose optimization recommendations. Requirements​ 1. Experience:​ 3 years of full-cycle recruitment experience. In-house (corporate) recruitment experience is preferred. Must have proven successful recruitment experience in the local Malaysian market.​ 2. Knowledge & Skills:​ • Familiar with Malaysian labor laws, employment contracts, and local market c

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Key Responsibilities ​ End-to-End Recruitment Execution: ​ Independently manage the full-cycle recruitment for full-time positions across various functions in Malaysia, including requirement analysis, channel sourcing, interview coordination, salary negotiation, and background checks. Channel Development & Maintenance: ​ Effectively utilize and expand local mainstream recruitment channels (e.g., JobStreet, LinkedIn, Ricebowl, employee referrals) to build and maintain a key talent pool. Business Collaboration: ​ Work closely with hiring managers, providing professional recruitment advice, market insights, and effectively managing the recruitment process and expectations. Candidate Experience & Employer Branding: ​ Deliver a professional and positive candidate experience throughout the recruitment journey and proactively communicate company culture and values at all candidate touchpoints. Data Analysis & Process Optimization: ​ Maintain recruitment data, provide regular recruitment reports, analyze hiring efficiency and channel effectiveness, and propose optimization recommendations. Requirements ​ Experience: ​ 3 years of full-cycle recruitment experience. In-house (corporate) recruitment experience is preferred. Must have proven successful recruitment experience in the local Malaysian market. ​ Knowledge & Skills: ​ Familiar with Malaysian labor laws, employment contracts, and local market compensa