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Active3w ago

Staff Escalation Manager

Snowflake·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

C$136K – C$186K/yr

Role overview

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Escalation Manager Our Staff Escalation Manager reviews automatic and manual escalation nominations and can quickly assess the viability of the escalation request. They can strike the prop

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About this listing

  • Listed from Snowflake's careers site via Ashby · last confirmed on the source 19 Oct 2026
  • Posted 1 Oct 2026

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What they are looking for

Skills & requirements

Department · Global Support

Hiring company

Snowflake

Technology

Snowflake enables organizations to collaborate, build AI-powered data apps, and unlock data insights—all within a secure and scalable AI Data Cloud.

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