Scale is hiring a Staff Product Designer to lead product design for Scale's Public Sector business unit. Public Sector brings AI-powered decision support directly to government and national security customers. You'll design sophisticated tools for critical operations including crisis planning, geo spatial- visualization, and human-agent collaborative canvases. Much of this work has no established playbook. The conventions for how humans and agents plan, review, and decide together are still being written, and this role will help write them. You'll push past existing patterns to establish new ones, then make them durable enough for the rest of the platform to build on. This is a role for a designer who enjoys untangling dense workflows and making powerful systems feel coherent, intuitive, and trustworthy at speed. What you’ll do Own the end-to-end design, from undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes. Develop state-of-the-art techniques to leverage AI in design systems and processes. Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools. Partner directly with Product and Engineering peers to turn ambiguity into clear product directions, work through tradeoffs and launch experiences. Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience. Work with customers, building direct relationships during key project touchpoints (discovery, feedback, post-launch) and confidently socializing design decisions with stakeholders. Contribute design assets and interaction patterns back to the broader platform. Who you are 10–15 years of experience across a range of design settings and problem types. You're energized by complexity. You take dense, tangled systems and turn them into something elegant and easy to use, and you're at your best when the problem is hard. You bring clarity to ambiguity.
Role overview
Job description
About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role We’re looking for a Staff Product Designer to join our Support Design team and shape how we as a product and brand show up for our customers, dashers, and merchants whe
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You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools; If the LLM powered tools don’t exist yet, you build them; Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation
Department · Product Design
Hiring company
DoorDash USA
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