Staff Software Engineer, AI Reliability Engineering

About the Role As a Staff Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you have at least 8+ years of industry experience. Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning en

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Staff Software Engineer Want to tackle complex technical challenges, lead innovative solutions, and shape the future of our product? As a Staff Software Engineer at Gong, you will play a pivotal role in revolutionizing how companies understand their customer interactions. You will be instrumental in designing and leading the development of scalable systems, working with cutting-edge technologies, and collaborating extensively with cross-functional teams across the organization to solve high-impact problems. Note: *We operate in a flexible hybrid work model, 3 days a week in office As a Staff Engineer, you will: Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies. Provide technical leadership and mentorship to other engineers, guiding them in best practices and architectural de

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators. The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms. As a Staff Software Engineer on our Inference team , you will work end to end, identifying and addressing key infrastructure blockers to serve Claude to millions of users while enabling breakthrough AI research. Strong candidates should have familiarity with performance optimization, distributed systems, large-scale service orchestration, and intelligent request routing. Familiarity with LLM inference optimization, batching strategies, and multi-accelerator deployments is highly encouraged but not strictly necessary. Strong candidates may also have experience with: High-performance, large-scale distributed systems Implementing and deploying machine learning systems at scale Load balancing, request routing, or traffic management systems LLM inference optimization, batching, and caching strategies Kubernetes and cloud infrastructure (AWS, GCP) Pytho

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction. A day in the life (Responsibilities) Lead fellow fellow developers, product managers, and designers, to build amazing Scheduling features with a goal of increasing our consumer footprint at Toast and employee engagement within restaurants Flex your full-stack development muscles by turning ambiguous business goals into high-quality, production-ready code within a collaborative team environment Champion engineering excellence by elevating code quality across teams and mentor engineers via code-pairing, code review, and project reviews to help raise the overall technical bar Actively contribute to product design and feature selection discussions What you'll need to thrive (Requirements) 8+ years of backend/full-stack experience, delivering products that drive

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are hiring a Staff Software Engineer to join our data platform (AAP) team in Dublin. The AAP team owns the foundational data infrastructure that powers Toast's analytics products and AI/ML capabilities: real-time streaming pipelines, a cloud-native data lakehouse, feature serving for ML-driven product experiences, and the infrastructure that enables product teams across Toast to build intelligent, data-driven experiences for our 170,000+ restaurant customers. We are in the middle of a significant platform evolution: migrating to Apache Iceberg, standing up a new Feature Store, conducting Databricks evaluations, and scaling our streaming infrastructure to meet the demands of a rapidly growing business. As a Staff Software Engineer, you'll be the technical lead for major parts of this evolution. You'll design and lead the delivery of platform capabilities that several teams depend on, doing deep hands-on work and making design calls that account for streaming, storage, serving, and the teams consuming them. You'll be the go-to expert in your area of the platform, working with product and engineering partners inside and outside our line of business. You'll make the engineers around you better through mentorship, design reviews, and the example you set. Success looks like other engineering teams moving faster because of the platform you help build. A day in the life (Responsibilities) Lead the delivery of significant data platform capabilities, from early design through production rollout, across the AAP team and the teams that depend on it Work hands-on with Kotlin/Java, Spark, Iceberg, and our streaming infrastructure, diagnosing performance, reasoning through trade-offs, and writing the code that sets the pattern for others Anticipate how requirements will change and design

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. What is our Mission Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our mission to expand globally, we are building what it takes to help our customers thrive. You will join a high-impact, high-ownership engineering team solving complex technical challenges. We are looking for leadership that balances technical excellence with a strong customer mindset to drive continuous growth for both the team and our platform. A day in the life (Responsibilities) Lead complex projects within a cross-functional collaborative and supportive environment. Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success. Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices. Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation Advocate for best coding practices, raising the bar for yourself, your team, and the company. Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s) Proven track record of architecting, supporting and debugging large distributed & multi threaded applications. Drive to work across our tech stack and support other engineers in resolving challenging problems Passionate about making users happy and seeing people use your product in the wi