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Active5mo ago

Strategic Account Director, Healthcare

Decagon·📍 New York, New York, United States

Employment

FULL TIME

Work mode

Remote

Experience

DIRECTOR

Salary

$340K – $380K/yr

Role overview

Job description

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want

…

About this listing

  • Listed from Decagon's careers site via Ashby · last confirmed on the source 19 Oct 2026
  • Posted 15 May 2026

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What they are looking for

Skills & requirements

Qualification

Author and iterate the healthcare sales playbook — ICP, account plans, qualification rubric, deal-shape templates, champion-enablement, and competitive narratives — that the next generation of healthcare sellers will run; Comfort owning C-suite relationships across long cycles A playbook builder: you have authored the account plans, qualification frameworks, and deal-shape templates that your prior teams inherited and ran; Bachelor's degree or equivalent work experience

Department · Sales

Hiring company

Decagon

View the company profile, current openings and hiring details.

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