Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities and Tasks Product Quality (PQ) Predictive Solutions: Build and productionize machine learning models (classification and regression) to support predictive and prescriptive analytics across semiconductor test and manufacturing processes. Agentic AI and LLM Development: Contribute to the design and implementation of multi-agent systems for PQ workflows, including code generation, automated troubleshooting, and process optimization. Work with retrieval-augmented generation (RAG) pipelines: identify data sources, develop retrieval strategies, and improve context quality for LLM-based applications. Assist in implementing tool-using capabilities, function calling, and agent memory systems. Software Engineering and Productionalization: Develop maintainable code and analytical pipelines suitable for high-volume manufacturing environments. Optimize for performance, latency, and token efficiency. Collaborate with senior team members on testing, deployment, and monitoring. Communicate analytical insights, model behavior, and results clearly to technical and non-technical stakeholders Integ
Strategist, Agent Development (Cantonese Speaking)
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Role overview
Job description
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was
…What they are looking for
Skills & requirements
Qualification
Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts; A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business
Department · Product
Hiring company
Sierra
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