Supervisor, Critical Facility Operations

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Fiber Supervisor at SpaceXSI's Memphis data center, you’ll lead the fiber optic installation and maintenance teams that keep critical network infrastructure online. Working onsite with project management and superintendents, you’ll plan work, direct technicians, and own quality, safety, and schedule on datacenter fiber projects. Expect to stay hands-on, coach the crew, and make sure systems run reliably in support of SpaceXSI's mission of accelerating human scientific discovery through AI. RESPONSIBILITIES: Supervise fiber technicians through all phases of datacenter installation projects, in coordination with the Project Manager and Superintendent Assign daily work, set priorities, and track progress so installations, splices, and repairs finish on schedule and to standard Ensure a safe and productive work environment, including job-site briefings, PPE compliance, and elevation and confined-space practices Develop inspection points and sensor checks so faulty fiber does not degrade system performance Direct troubleshooting, repair, replacement, and installation of fiber optic systems, and verify work before closeout Review and approve replacement of faulty

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Data Center Supervisor at SpaceXSI Memphis, you will oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR). Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations. RESPONSIBILITIES: Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement. Oversee the installation, maintenance, and troubleshooting of server and network infrastructure. Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning. Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols. Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes. Utilize internal applications for inventory and asset management, ensuring accurate

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Supervisor, Transportation & Logistics to oversee delivery and material transport operations supporting data center construction and operations in Memphis, TN. In this people-leadership role, you will supervise a team of commercial drivers responsible for the safe, timely, and damage-free movement of high-value materials and equipment (including servers, networking gear, power systems, cooling infrastructure, and other critical components) between warehouses, vendor sites, and data center locations. You will own team performance, scheduling, route execution, safety, and DOT compliance in a fast-paced, high-growth environment, partnering with logistics and site leadership to meet project timelines. RESPONSIBILITIES: Hire, supervise, coach, and hold accountable a team of drivers; set expectations, conduct performance reviews, and manage attendance, overtime, and corrective action as needed Build and own daily/weekly driver schedules, route assignments, and workload balancing to meet delivery windows and site priorities Direct loading, unloading, and material-handling activity; ensure loads are properly secured and that forklift and

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Data Center Fiber Technician at SpaceXSI's data center, you’ll dive into the world of fiber optic systems, applying your core skills and eagerness to grow in a high-growth tech environment. Working onsite with passionate teams, you’ll tackle hands-on challenges to install and maintain critical network infrastructure, ensuring seamless connectivity. Expect to collaborate closely, refine your expertise, and keep our systems running smoothly to support SpaceXSI's mission of accelerating human scientific discovery through AI. RESPONSIBILITIES: Under the guidance of the Foreman Supervisor, Project Manager, and Superintendent manage all phases of data center installation projects Ensure a safe and productive work environment Develop sensor indicators and conduct timely inspections, so that a faulty fiber optic system does not destabilize its performance Troubleshoot, resolve, repair and install fiber optics systems, ensuring that they work properly Examine and replace faulty and/or old fiber optic cables Organize scheduled maintenance routines Take care of fiber splicing and rectify fiber optic problem areas Keep track of the signal strength of different devices F

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Fiber Technician III at SpaceXSI's Memphis data center, you will take ownership of fiber optic infrastructure projects and lead a team of technicians in installing, maintaining, and optimizing high-performance network connectivity. You’ll combine deep technical expertise with leadership skills to ensure the highest standards of quality, safety, and uptime in a fast-paced, hyperscale environment. Working onsite with passionate teams, you’ll drive complex fiber deployments, mentor junior technicians, troubleshoot critical issues, and help build the robust backbone that powers SpaceXSI's mission to accelerate human scientific discovery through AI. RESPONSIBILITIES: Lead and mentor a team of Fiber Technicians while working under the guidance of the Foreman Supervisor, Project Manager, and Superintendent Manage all phases of datacenter fiber optic installation projects from planning through execution and handover Ensure a safe, productive, and high-quality work environment for the entire team Oversee the development of sensor indicators and conduct timely inspections to maintain optimal fiber optic system performance Troubleshoot, resolve, repair, and insta

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Critical Facilities Operations Manager at SpaceXSI Memphis, you will own the reliability, performance, and continuous improvement of critical data center infrastructure, including power, cooling, and environmental systems. You will lead and develop a team of Facilities Operations Supervisors and Technicians, driving hands-on technical excellence, strategic operational planning, process optimization, vendor management, and cross-functional collaboration. This role emphasizes building a high-performance, team-first culture while ensuring maximum uptime, safety, and efficiency across the site. RESPONSIBILITIES: Lead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement. Own the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems. Develop, implement, and continuously optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs. Create, refine, and enforce standar