Supervisor, Fiber - Memphis

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Fiber Technician at SpaceXSI's Memphis data center, you’ll dive into the world of fiber optic systems, applying your core skills and eagerness to grow in a high-growth tech environment. Working onsite with passionate teams, you’ll tackle hands-on challenges to install and maintain critical network infrastructure, ensuring seamless connectivity. Expect to collaborate closely, refine your expertise, and keep our systems running smoothly to support SpaceXSI's mission of accelerating human scientific discovery through AI. RESPONSIBILITIES: Under the guidance of the Foreman Supervisor, Project Manager, and Superintendent manage all phases of datacenter installation projects Ensure a safe and productive work environment Develop sensor indicators and conduct timely inspections, so that a faulty fiber optic system does not destabilize its performance Troubleshoot, resolve, repair and install fiber optics systems, ensuring that they work properly Examine and replace faulty and/or old fiber optic cables Organize scheduled maintenance routines Take care of fiber splicing and rectify fiber optic problem areas Keep track of the signal strength of different devices Formul

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Data Center Supervisor at SpaceXSI Memphis, you will oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR). Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations. RESPONSIBILITIES: Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement. Oversee the installation, maintenance, and troubleshooting of server and network infrastructure. Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning. Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols. Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes. Utilize internal applications for inventory and asset management, ensuring accurate

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. He or she should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. This is a "hands on" technical management position; the ideal candidate will be able to coach, motivate and lead the team, while being capable of contributing technically and challenging decisions. RESPONSIBILITIES: Recruits, trains, and evaluates IT Services technicians. Delegates tasks and develops work schedules. Closely monitors ticket queue to provide quality assurance of tickets in progress. Is hands-on; resolves difficult issues; identifies/fixes root causes for problems; and finds better ways to do things. Works with management to plan, coordinate and supervise the execution of projects, work assignments and workloads for IT technicians. Provides reports on IT technician activities, performance, and operational issues. Resolves, routes, or escalate

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI is building and operating one of the world’s largest AI training campuses in Memphis, including Colossus and site facilities that support it. As a Facilities Supervisor, you will lead a team of technicians and specialist for an assigned area of that campus—office and support buildings, site infrastructure, and grounds. Your leadership keeps work orders moving, preventive maintenance on schedule, and building systems (HVAC, plumbing, electrical, general repair) in working order. Depending on assignment, you may also own soft services such as trash, landscaping, and pest control. This is hands-on front-line leadership for facilities maintenance. Your time will be spent between being on the floor with technicians, vendors, and tickets—closing work, removing blockers, and holding an exceptional standard. RESPONSIBILITIES: Lead a high-performing team handling facilities maintenance for an assigned campus area—including general maintenance, HVAC, plumbing, electrical, and (where assigned) janitorial, landscaping, waste, and pest control—to deliver reliable service with minimal disruption to occupied buildings and site operations. Own day-to-day work orders and

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Facilities Operations Supervisor at SpaceXSI Memphis, you will oversee the maintenance and performance of critical data center infrastructure, including power, cooling, and environmental systems. You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability and efficiency of our data center. This role emphasizes fostering a team-first culture, prioritizing team focus, and promoting a collaborative work environment. RESPONSIBILITIES: Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement. Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems. Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring. Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency. Ensure compliance with safety regulations and industry standards. Collaborate with engineer

Lead Clinical Robot Associate - Memphis, TN We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. As part of the founding team, you will help design and implement processes as the organization scales. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners. This is a full-time, Supervisor role at Diligent Robotics typically working 9am-5pm CST, Monday-Friday, hours may vary based on needs of the business. This position is located in Memphis, TN and you must be local and willing to work onsite to be considered. This is not an engineering position and a background in robotics or engineering is not required. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role. Your day-to-day responsibilities will include: Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers Prioritizing the customer experience, ensuring their expectations are always met or exceeded Communicating with hospital staff and, occasionally, the public regarding robot operation Your supervisory responsibilities will include