Supervisor, Facility Operations - Memphis

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI is building and operating one of the world’s most demanding AI training campuses in Memphis, including Colossus and site facilities that support it. The people who work here—and the buildings and grounds they occupy—have to keep up with that tempo. The Sr. Manager of Facilities Maintenance owns building and grounds maintenance across the Memphis campus. This role leads a multi-layered organization of managers, supervisors, and technicians responsible for offices, industrial support buildings, and site infrastructure: work orders and preventive maintenance, building HVAC, plumbing, electrical and transformers, carpentry and building envelope, janitorial, landscaping, waste, and pest control. Facility care is a direct reflection of our values, and the impact is immense. This is facilities maintenance, not data center facilities operations. You will not own the central utility plant, rack-level cooling, or white-space infrastructure. You will own the campus around it— air handlers that fail, transformers that need attention, grounds that have to stay presentable, leaks, and a work-order system that has to close tickets fast—so the site can operate without d

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. The Role We are hiring an Assistant Operations Manager our Memphis, TN facility. These are day shifts Monday through Friday, with extra hours and weekends as required. We are looking for a proven operational leader to manage the facility’s fulfillment processes, continue to drive improvements, and lead our teammates to achieve company goals. What You’ll Do Supervise, manage, and be responsible for all fulfillment processes. Serve as project manager for all assigned projects. Serve as the Acting Operations Manager when directed. Lead, train, and develop all warehouse employees. Build teams and teams-of-teams. Conduct conflict resolution involving employees, customers, and/or other parties. Perform administrative functions to manage employees (time cards, vacation tracking, etc.). Supervise, manage, maintain, set up, improve, and be responsible for all Information Technology (IT), IT processes, and IT equipment within the facility. Serve as liaison to company teammates, external partners and vendors, and other stakeholders as directed, required, or necessary on behalf of the company and/or facility. Generate and/or complete reports to all levels within the company, and as needed to external parties. Professionally brief leaders, peers, and subordinates as directed. Master all warehouse systems, and continuously seek process a

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI is building and operating one of the world’s largest AI training campuses in Memphis, including Colossus and site facilities that support it.The Facilities Specialist is the vendor, contract, and project-coordination backbone of the facilities maintenance organization. You will support managers and supervisors by having large ownership over purchasing, bidding, contractor walk-downs, work-order and spend reporting, and the contracts that keep buildings and grounds running—janitorial, landscaping, waste, pest control, elevators, and repair services and more. RESPONSIBILITIES: Assist the Facilities Manager(s) and Supervisors in all aspects of project implementation as needed. Create and take part in meetings and presentations with site and executive leadership. Provide campus-wide reporting on departmental spend, ticketing, and other metrics as requested. Maintain contracts for facilities services such as elevators, waste, recycling, pest control, landscaping, janitorial, and other repair services. Obtain multiple bids from competing contractors. Perform job walk-downs with vendors, engineers, supervisors, and managers. Work with the purchasing depar

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. He or she should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. This is a "hands on" technical management position; the ideal candidate will be able to coach, motivate and lead the team, while being capable of contributing technically and challenging decisions. RESPONSIBILITIES: Recruits, trains, and evaluates IT Services technicians. Delegates tasks and develops work schedules. Closely monitors ticket queue to provide quality assurance of tickets in progress. Is hands-on; resolves difficult issues; identifies/fixes root causes for problems; and finds better ways to do things. Works with management to plan, coordinate and supervise the execution of projects, work assignments and workloads for IT technicians. Provides reports on IT technician activities, performance, and operational issues. Resolves, routes, or escalate

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Supervisor, Fiber at SpaceXSI's Memphis data center, you’ll take charge, overseeing the coordination and supervision of fiber optic cabling installation, modification, and splicing. Working onsite with passionate, driven teams, you’ll tackle hands-on challenges to ensure our network infrastructure is robust and reliable in a fast-paced tech environment. Expect to streamline processes, manage complex projects, and keep connectivity seamless to power SpaceXSI's mission of accelerating human scientific discovery through AI. This is an in-person role based in Memphis, Tennessee, with approximately 20% travel required. RESPONSIBILITIES: Manage and schedule employees, contractors, and subcontractors to ensure timely completion of projects Ensure that contractors and subcontractors are fully executing and complying with their contracted scope of work Ensure quality of work by crews Complete projects on time and under budget Maintain daily written log and plot plans of activities on the job site Lead, direct, train, and supervise foremen and crews Promote, execute, and adhere to company’s safety program and encourage all employees, contractors, and subcontract

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI is building and operating one of the world’s largest AI training campuses in Memphis, including Colossus and site facilities that support it. As a Facilities Supervisor, you will lead a team of technicians and specialist for an assigned area of that campus—office and support buildings, site infrastructure, and grounds. Your leadership keeps work orders moving, preventive maintenance on schedule, and building systems (HVAC, plumbing, electrical, general repair) in working order. Depending on assignment, you may also own soft services such as trash, landscaping, and pest control. This is hands-on front-line leadership for facilities maintenance. Your time will be spent between being on the floor with technicians, vendors, and tickets—closing work, removing blockers, and holding an exceptional standard. RESPONSIBILITIES: Lead a high-performing team handling facilities maintenance for an assigned campus area—including general maintenance, HVAC, plumbing, electrical, and (where assigned) janitorial, landscaping, waste, and pest control—to deliver reliable service with minimal disruption to occupied buildings and site operations. Own day-to-day work orders and