About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role Our Operations team is at the forefront of digital logistics management, leveraging our innovative technology to drive change. In a constantly evolving industry that demands continuous innovation, our agility gives us a significant competitive advantage. We provide a digitally-focused service that is fundamentally centered on people. In the role of an Air Freight Operations Specialist (f/m/d), you will own the end-to-end process of delivering high-quality transport services and comprehensive customer support, with a direct focus on achieving high customer satisfaction. Key Responsibilities Manage End-to-End Shipments: Oversee shipments from booking to invoicing, ensuring a smooth and efficient process. Customer Support & Consulting: Advise and support clients throughout the entire logistics process, acting as a trusted partner. Partner Coordination: Conduct communication and coordination with key partners, including customs, airlines, and service providers. Process Improvement & Quality Assurance: Drive the quality of customer processes and workflows, leveraging data analysis to identify and implement continuous improvements. Required Skills and Experience Proven hands-on experience in the air freight sector, demonstrating a strong understanding of operational workflows and best practices. A highly data-driven and organized work ethic, enabling you to identify opportunities for improvement and make informed decisions. Excellent communication and organizational skills, allowing you to effectively coordinate w
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Role overview
Job description
1KOMMA5° Bei 1KOMMA5° bauen wir Europas führende Energie-Software-Plattform “Heartbeat” und schaffen so ein virtuelles Kraftwerk , das Photovoltaik, Stromspeicher, Wärmepumpen und Ladesäulen der Kunden verknüpft und so die Rentabilität vernetzter Kundenanlagen deutlich erhöht. Wir bieten Kunden zudem einen " One-Stop-Shop" für den Kauf und die Installation individueller und intelligenter Energie-Systemlösungen, damit jeder Haushalt schnell und professionell klimaneutral wohnen, heizen und mobil sein kann. Gleichzeitig arbeiten wir in unserer Technologie-Sparte an der Weiterentwicklung und dem Ausbau der Heartbeat-Software, um Kunden weltweit mit dem Strommarkt zu vernetzen und so immer den günstigsten und saubersten Stromtarif anbieten zu können. Hast du Lust, die Energierevolution mit uns anzugehen? Dann bewirb dich jetzt und werde Teil unserer Mission! Deine Position Fachliche Materi
…What they are looking for
Skills & requirements
Department · Logistik
Hiring company
1KOMMA5°
Solaranlage, Stromspeicher, Wärmepumpe, Wallbox und Energiemanagement aus einer Hand. Mit Dynamic Pulse erhälst du sauberen und günstigen Strom direkt von der Strombörse.
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