Support Experience Guide

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes, then read further! 🤩 We are looking for full-time Support Associates to join our Support team in Bulgaria! What you'll be doing Supporting our customers, courier partners, and venues via live chat and phone for Bulgarian market Ensure that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt Our humble expectations You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You can work in shifts in mornings, evenings, and weekends - our support is open seven days a week You will work directly from the office You are fluent in Bulgarian and English Next steps All our Support Associates work directly from our office, and we do not provide the possibility to work from home. If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Specialist Sales SEE Job Description Summary Overview Mastercard’s SME Segment helps banks, fintechs and ecosystems digitize B2B payments and deliver value added services for small and medium enterprises. As Manager, Specialist Sales – SME (South-Eastern Europe) you will lead as subject matter expert commercial execution across Financial Institutions (FI) and FinTechs, and accelerate Alternative Distribution channels (e.g., Payfacs, ISVs, embedded finance platforms) to capture new payment flows and service revenues across these markets. You will partner closely with regional product teams, the divisional Customer Solutions Center (CSC), local account management and business development teams, and with strategic customers and prospects to translate Mastercard’s global SME vision into measurable market outcomes in South-Eastern Europe. ________________________________________ Key Responsibilities 1) Localize the SME / CNPF vision for South-Eastern Europe • Drive, together with financial institutions, FinTechs, acquirers and ISVs, the evolution of SME products available to SME customers across South-Eastern Europe • Develop go to market approaches with the CSC, Account Managers and Business Development teams in alignment with the overall European strategy and drive sales execution in the clus

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you Our Finance team at Remote covers everything from Tax, Accounting, and Treasury to Strategic Finance, Investor Relations, and M&A. We're focused on keeping our finances healthy and straightforward, which means managing risks, making smart money moves, and guiding strategic choices with solid financial insights. We're here to support Remote's growth and make sure we're ready for whatever comes next, in every part of the world we operate. Our job is to ensure that as we grow and evolve, our finances do too, in the most effective way possible. This is an exciting time to join Remote and make a personal difference in the global employment space as an Accountant, joining our Finance, Tax & Accounting team. What you bring Post qualification accounting experience EMEA timezone is required Bachelor's degree in Accounting, Finance or relevant Demonstrated experience using core finance systems (SAP or similar is a bonus) Ensure compliance with GAAP principles Accuracy and attention to detail Good financial analysis skills Good communication skills, bot