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Active1mo ago

Support Vendor Manager

OpenAI·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

On-site

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role As a Support Vendor Manager, you will own the health, perfor

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What they are looking for

Skills & requirements

Department · User Operations

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Hiring company

OpenAI

Technology

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