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Active3d ago

Team Lead, Vehicle Operations (2nd Shift)

Zoox·📍 Dallas, Texas, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$96K – $116K/yr

Role overview

Job description

Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution, built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge of understanding operations data, ensuring effective communication between development and operations, and informing key decisions to scale the organization successfully.    In this role as the Team Lead for Vehicle Operations, you will lead a team of Zoox Vehicle Operators who are field experts in tools, features, and functions related to Vehicle Operator workflows. You will coordinate and streamline processes to ensure your team meets short- and long-term targets while maintaining Zoox's high standards for all software and hardware tests. As a hands-on leader, you will work daily alongside your team, setting an example of discipline and safety to accomplish the mission. This role also involves close collaboration with other leaders within the Vehicle Operations organization and interaction with multiple cross-functional teams, including program management, strategy, vehicle engineering, and go-to-market teams.   Shift: Thursday - Monday, 3:45pm - 12:15am In this role, you will:
  • Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
  • Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.
  • Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to keep their teams aligned with Zoox’s overall goals.
  • Become a knowledge expert on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox’s high standards.
  • Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
  • Conduct recurring testing, with a priority on safety, to ensure you stay up-to-date with the current state of Vehicle Operations.
  • Be metric- focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organization-wide operations
  • Qualifications
  • 7+ years of professional work experience in a cross-functional and product-based environment
  • 3+ years of supervisory experience
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals
  • Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
  • Excellent driving history
  • Proactive mindset and resourcefulness
  • Ability to work on-site at your assigned location for all scheduled shifts
  • Bonus Qualifications
  • Bachelors degree
  • People management experience, with an understanding of performance management & reviews
  • 3+ years in the autonomous vehicle industry
  • 4+ years of operations experience
  • Working with cross-functional teams on go-to-market initiatives
  • Role market pulse

    How Team Lead demand looks in United States

    58/100 · steady

    Live jobs

    22

    Posted 30d

    16

    30d movement

    +220%

    Remote share

    0%

    Salary listed

    59.1%

    Salary trend 1Y

    Not enough history

    What they are looking for

    Skills & requirements

    Department · Fleet Operations

    Hiring company

    Zoox

    Manufacturing

    Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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