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Active1d ago

Technical Account Analyst, Logistics

Altana·📍 Brooklyn, New York, United States

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

$95K – $115K/yr

Role overview

Job description

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a motivated Technical Account Analyst to support our Technical Account Managers (TAMs) in delivering outstanding outcomes for our Logistics customers. In this role, you'll help execute the day-to-day work that keeps our customers successful, from preparing materials and tracking deliverables to running analysis that helps TAMs make informed, data-driven decisions. This is a great entry point into account management and customer success, where you'll build core skills in customer operations, data analysis, and cross-functional collaboration while working alongside experienced TAMs who own the overall account relationship. You Will Support TAMs across our large

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What they are looking for

Skills & requirements

Qualification

About You 2-3 years of experience in account management, customer success, operations, or a related analytical role (logistics industry exposure a plus, but not required)

Department · Sales & Delivery

Altana logo

Hiring company

Altana

Altana AI enables trusted commerce by providing the single source of truth on the global supply chain. Our AI platform connects and learns from billions of data points to help governments and the private sector build safe, resilient, and sustainable supply chains. Positioned at the intersection of international relations, national security, sustainability, and global commerce, Altana is building a world-scale natural language processing and machine learning platform that serves as the single source of truth on the global supply chain. Similar to how Facebook built a social graph, and Google a knowledge graph of the internet, Altana is building the world's most comprehensive knowledge graph of global commerce, covering trillions of dollars of B2B commercial activity across 400 million companies worldwide. This knowledge graph powers Altana’s AI platform - the Altana Atlas - which is used by the world’s largest governments, enterprises, and logistics providers to manage cross-border commerce, map the sustainability profile of millions of products, target security threats, and build more resilient supply chains. Our team is looking for talented technologists to deliver our vision to the world.

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