Product Engineer, Customer Platform

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana is looking for a Principal Platform Engineer to be the technical authority for the platform our products run on. This is a senior individual contributor role, reporting to the Senior Director of Platform Engineering, for someone who steers architecture across organizational boundaries rather than inside one team's backlog. We operate a broad estate. Multi-cloud infrastructure across AWS and Azure, a multi-tenant commercial platform, accredited environments including FedRAMP and IRAP, and dedicated sovereign deployments for national customers. The architecture that holds those together determines how fast every product team can ship, how quickly a new customer comes online, and what our infrastructure costs. You will set the direction for it, and you will have real white space to go after the problems you judge to be the most consequential. You will be a permanent member of the Platform Engineering leadership team alongside our engineering managers, and you will be the person other engineers across the company come to when a technical question spans more teams than any one of them owns. Your Responsibilities Drive technical decisions and systems architecture across multiple organizations , not only within Platform Engineering, and contribute to company-wide design through existing forums while proposing new ones where they are missing Own the platform reference architecture across AWS and Azure and across our commercial, regulated, and sovereign environments, and define the patterns that engineering teams build against Translate company strategy into area-level technical strategy , keep it aligned with customer and product outcomes, and communicate the options and tradeoffs upward so leadership can choose with a clear view of the consequences Lead t

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the product for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. Shipping products that customers actually adopt, not just products that ship, takes a particular kind of engineering practice. It means starting inside the customer’s workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later. As a Staff Engineer at Altana, that’s the work and you’ll lead others doing it. You’ll embed with product and design, get on calls with users, form hypotheses about where the real pain is, and lead a small team turning those hypotheses into shipped, adopted products. You’ll measure your work in customer outcomes, not commits. You Will Spend real time with customers. Sit alongside them in their workflows, watch where they get stuck, and translate what you learn into product bets your team is willing to ship behind. Partner with the product team to decide what to build, not just how . Form hypotheses about customer value, design the smallest experiment that could prove them out, and learn fast. Push back on briefs that aren’t grounded in evidence. Take new product surfaces from 0 to 1. Pitch, prototype, ship, and drive adoption with real users. You are as fluent in “did this land?” as you are in “is this maintainable?” Build AI‑native by default . LLMs, agents, evals, re

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the product for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. Shipping products that customers actually adopt, not just products that ship, takes a particular kind of engineering practice. It means starting inside the customer’s workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later. As a Senior Engineer at Altana, that’s the work and you’ll lead others doing it. You’ll embed with product and design, get on calls with users, form hypotheses about where the real pain is, and lead a small team turning those hypotheses into shipped, adopted products. You’ll measure your work in customer outcomes, not commits. You Will Spend real time with customers. Sit alongside them in their workflows, watch where they get stuck, and translate what you learn into product bets your team is willing to ship behind. Partner with the product team to decide what to build, not just how . Form hypotheses about customer value, design the smallest experiment that could prove them out, and learn fast. Push back on briefs that aren’t grounded in evidence. Take new product surfaces from 0 to 1. Pitch, prototype, ship, and drive adoption with real users. You are as fluent in “did this land?” as you are in “is this maintainable?” Build AI‑native by default . LLMs, agents, evals, r

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the platforms, API’s, services, workflows, and logical architectures for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. You’ll work closely with our Data Scientists on projects to analyze and observe world-scale datasets, write code that can scale to produce never-before-seen insights, and construct APIs to deliver our product vision. Your Responsibilities Ingest product requirements, define technical requirements, and design practical, iterative technology designs that achieve our product and technical goals. Work with your product manager to develop implementation plans against our technical product roadmaps. Personally maintain, develop, and deploy our customer facing workflows to create and support our overall product architecture. Analyze and propose technical solutions to invent, enable, and enhance our product offerings. Be responsible for automating, testing, and deploying your own and your team’s work. Review the code and technical designs authored by your team members, and hold a high bar for quality. Mentor developers and help them level up their skills. Be responsible for the technical excellence of day-to-day work of a team of engineers and ensure that the team’s deliverables are maturing along the defined roadmap. Drive technical decision-making and problem-solving across the team, ensuring solutions are efficient, scalable, and maintainable. Identify technical and operational gaps for the team and create plans and work items to address them. Serve as the domain expert for a portion of th

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As we scale our logistics business, we are hiring a Senior Sales Engineer to be the technical lead on Altana’s work with logistics service providers and customs brokers. Following our acquisition of Cervo, our product surface now spans transaction screening, shared product catalog, duty calculation, post-entry audit, and agentic entry writing, and the deals that win are the ones where someone can map a broker’s actual entry-writing workflow today, show them what it looks like on Altana, and prove the integration path is real. You’ll own that work: demos, solution design, architecture conversations, and the technical narrative that carries a deal from first call to signed order form. You’ll partner closely with Sales, Product, Engineering, and Implementation, and act as the voice of the customer back to our product and engineering teams. This is a high-leverage hire on a fast-moving vertical. You Will Achieve mastery of the full Altana product surface area and run demos that hold up with brokerage operations staff, IT leadership, and executive buyers alike, whether it’s an impromptu whiteboard session or a prepared narrative demo Design solutions for complex customer environments, mapping current-state operational workflows to a credible future state on Altana, and documenting the gap between them in terms a customer recognizes as their own business Speak fluently to the technical architecture of the platform: data models, APIs, EDI and file-based integration patterns, and how Altana lands inside the systems logistics providers already run Serve as the bridge between the commercial and product organizations, translating field reality into product input and product direction into field-ready positioning Support the sales process with new and existing custom

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Cloud Engineering team is hiring a Senior Engineering Manager to lead the group that owns Altana's regulated and sovereign environments. These are the accredited, compliance-constrained deployments our government customers run on, including our FedRAMP environments and dedicated sovereign clusters. You will report to the Senior Director of Platform Engineering and lead a team of three to four engineers across the US, UK, and Australia. The usual playbook does not apply here. Connectivity and automation are constrained and accreditation obligations shape engineering decisions well before anyone opens a design doc. Your job is to make this domain work like a platform instead of a set of individual builds, so that each new accredited environment launches faster than the one before it, and so product teams can keep shipping without having to absorb the regulatory complexity themselves. Your Responsibilities Own the architecture and operation of our regulated and sovereign environments across AWS and Azure, along with the IaC (Infrastructure-as-Code), Kubernetes, and release tooling beneath them Lead the standardization of environment builds into a repeatable blueprint, so the number of environments can grow without headcount growing with it Make sure critical technical decisions in the domain are sound, through design review, RFCs, prototypes, and whiteboard sessions, and hold the quality bar on what the team ships Stay close to the work with hands-on engineering of your own, usually operational tooling or greenfield projects Work with our Security and Compliance team to embed secure-by-default patterns across your environments and make control evidence a routine output of how the team works Keep accreditations healthy, with vulnerability remediation insi