Technical Sales Officer

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. The Business Development Executive, known internally as the Technical Sales Officer, is responsible for managing inbound sales enquiries from both new and existing customers. Although the technical aspects are taught in-house and require no prior experience, the role demands a strong desire to learn and meticulous attention to detail. It combines comprehensive product knowledge, in-depth sector understanding, awareness of industry regulations, and adept problem-solving skills. Gather business process information from clients Collaborate with clients to determine the best-fit approach Utilise internal systems and industry guidelines to establish audit durations Manage a project pipeline Prepare proposals Essentials: Telephone-based sales experience Demonstrable experience of building strong working relationships at all levels. Confident in CRM systems for analysis and reporting Ability to present in a clear and concise manner and in a professional capacity Excellent communication skills Strong decision-making skills Strong interpersonal skills Desirable: Wide industry and B2B background Knowledge of certification or TIC industry Ability to complete tenders, Pre-Qualification Questionnaires and supplier proposals ISOQAR has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Person

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Platform Manager Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Director of Data Role Overview We are looking for a strong technical leader to run our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services, and there is a real opportunity here to shape the next phase. How we consolidate and modernise the estate, where managed and cloud-native services earn their place, which new technologies are worth adopting, and how the platform scales with the business are all live questions. You will lead the thinking on them and work with stakeholders across the business to agree and deliver the roadmap. You will lead our DBA team, who own every database across the group regardless of the application running on it and who run the platform as a 24/7 service. You will work hand in hand with our Data Reliability Engineering team, whose Principal Engineer is your peer and whose focus is automation, fleet reliability and SLOs. This role is weighted toward hands-on technical depth. You should be as credible in a design review or an incident bridge as you are in a planning session with senior stakeholders. Key Responsibilities Technical direction The technical roadmap for the estate. We want someone genuinely interested in emerging database technologies who evaluates them on merit and can articulate the pros and c

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role As Maintenance Lead, you’ll play a central role in keeping our fulfilment operation running safely, efficiently and reliably. Working closely with the Engineering and Facilities Site Manager, you’ll lead the site’s planned and reactive maintenance activity while shaping the technical agenda and building a culture of continuous improvement. This is a high-impact leadership role for an experienced engineer who enjoys balancing the demands of a fast-moving operation with the opportunity to develop long-term reliability strategies. You’ll use modern maintenance systems and techniques to improve equipment availability, reduce recurring failures and help our engineering teams perform at their best. What you’ll be doing Support the development and delivery of the site’s maintenance strategy. Lead a reliability-focused approach using TPM, RCA, RCM and FMEA. Deliver monthly improvement plans that increase equipment reliability and availability. Use CMMS data and failure analysis to identify root causes and deliver lasting solutions. Coordinate the response to live plant issues, ensuring risks are managed and actions are followed through. Own effective weekly and monthly maintenance planning, including preventative maintenance compliance and backlog management. Monitor, analyse and report weekly and monthly KPIs, ensuring results are shared with key stakeholders. Coordinate planned maintenance outages and engineer

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role Location: Altrincham Shift Pattern: Rotational Our fulfilment operations rely on engineering and automation to keep customer orders moving through our sites every day. As a Shift Engineer, you'll play a key role in keeping that operation running – working hands-on with automated equipment, solving technical problems and continuously improving the reliability and performance of our systems. This is more than a reactive maintenance role. Alongside responding to live engineering issues, you'll have the opportunity to investigate recurring faults, improve preventative maintenance, carry out root cause analysis and contribute to continuous improvement and engineering projects across the site. You'll be working in a fast-paced fulfilment environment where Engineering and Operations work closely together. You'll use your technical expertise to keep equipment performing at its best, while looking beyond the immediate fix to identify opportunities to improve reliability, efficiency and performance. We're looking for an engineer who enjoys getting hands-on, solving problems and understanding why something has failed – not just getting it running again. What You'll Be Doing You'll be part of the site Engineering team, providing hands-on technical support and helping us maintain a safe, reliable and high-performing operation. Your role will include: Diagnosing and resolving electrical, mechanical and controls-related faults acros

At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through our robust portfolio of progressive solutions, comprehensive range of certifications and industry-leading insights , we lead by example to amplify excellence within the organisations that we support. With onsite practical experience and deep knowledge of industry processes, policies, and regulations, you'll help clients reach their full potential. While internal audit experience is helpful, it's not mandatory as we offer comprehensive training via our academy. Following your Global and Divisional inductions, you will embark on a 12-week training programme, including classroom and onsite learning with a Senior Lead Auditor to achieve your Lead Auditor qualifications within Quality Management Systems (9001) and Information Security Management Systems (27001). We’re particularly interested in candidates who bring experience beyond IT. Be sure to highlight any work experience since leaving education on your CV. Plan, conduct, and lead independent, third-party audits Gather objective evidence and prepare clear, impartial audit reports Host opening and closing meetings to communicate findings Build and maintain professional client relationships Continue developing your knowledge of the industry and evolving standards Complete auditor training and achieve your Lead Auditor qualifications (supported by ISOQAR) You’ll bring hands-on operational experience from a relevant industry or industries and understand how organisations operate day to day. Strong communication skills, analytical thinking and clear, accurate report writing are essential, alongside a professional and methodical approach. You’ll also be comfortable with regional and national travel (including occasional overnight stays) and hold a full UK driving licence. Your integrity, technical knowledge, and ability to deliver high-quality, value-adding audit reports will enable you to thr

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. The Compliance Manager leads the effective operation and continuous improvement of ISOQAR’s compliance framework and management system, ensuring certification activities meet accreditation, regulatory and internal requirements. Working closely with the Director of Risk & Compliance and senior stakeholders, you’ll lead internal assurance, accreditation assessments, corrective actions, competence and impartiality controls, while providing clear insight into compliance performance and emerging risks. You’ll also manage day-to-day compliance priorities and support the development of compliance capability across the business. Compliance Leadership & Governance Lead the day-to-day operation of ISOQAR’s compliance function in line with agreed priorities. Develop and manage the annual compliance plan, objectives and improvement priorities. Translate accreditation, regulatory and governance requirements into practical business controls. Provide expert advice and constructive challenge to senior technical and operational stakeholders. Identify and escalate significant or systemic compliance risks. Deputise for the Director of Risk & Compliance on agreed matters. Allocate and prioritise compliance activity across available resources. Management System & Regulatory Change Lead the maintenance and continuous improvement of ISOQAR’s management system. Ensure policies, procedures, governance arrangements and records remain controlled and compliant. Monitor changes to standards, accreditation requir