Workplace Operations Specialist

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts. This is a 3rd Shift Overnight Position Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered. Must have availability to work the 2nd Shift and hold over if needed. Responsibilities for Field Operations Managers include but are not limited to: • Train team members in customer service, and complete quality assurance and compliance procedures and documentation. • Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation. • Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations. • Respond to any escalated security issues or emergency situations appropriately. • Compile and prepare reports and documents pertaining to incidents, personnel activities, and account trends. • Work a flexible schedule to meet the

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Scheduling Manager reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of Titan Security. Responsibilities include but are not limited to: Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam Build, improve and maintain effective relationships with both client and employees Report all operational matters directly to the Vice President of Operations and/or members of senior management Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service. Handle any escalated security issues or emergency situations appropriately Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment Coordinates and documents performance tracking of all staff personnel Maintain and ensure the integrity o

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Human Resources Coordinator Location: West Loop - Chicago, IL (on-site) Reports To: Human Resources Manager Schedule: 7:30am - 4:00pm Pay: $22/hr - $23/hr DOE About the Role The Human Resources Coordinator owns the accepted candidate experience from offer acceptance through pre-employment clearance, new-hire paperwork, orientation readiness, and handoff to Operations. This is a high-volume, hands-on role supporting approximately 2,000 hires annually across the Great Lakes region. The Coordinator serves as the candidate's primary point of contact after the offer is accepted, keeps every step and status visible, and takes proactive action so candidates do not stall in the onboarding process. Success requires urgency, organization, accuracy, follow-through, and a strong service mindset. Key Responsibilities New Hire Onboarding and Candidate Support Launch preboarding promptly, explain each required step and deadline, and provide clear instructions through phone, email, or video support based on the candidate's needs. Proactively follow up with candidates, troubleshoot barriers, and provide hands-on assistance completing new-hire paperwork while maintaining timely, service-oriented communication with all stak

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Security Shift Supervisor oversees daily security operations, access control, shift safety routines, and emergency response across the tower, multi-level valet parking facilities, and sprawling outdoor plaza areas. Managing standard operations alongside a high-volume public footprint, the Shift Supervisor maintains a visible, professional guard force ensuring physical security, life safety compliance, and operational excellence for a flagship downtown asset. About the Location Located along the north bank of the Chicago River at the gateway to the Magnificent Mile, this landmark 35-story, 737,000+ RSF Class A high-rise stands as one of downtown Chicago’s most high-profile commercial properties. Home to corporate tenants, a premier retail flagship, and a vibrant 46,000+ sq. ft. outdoor public plaza , the site experiences high daily foot traffic from building occupants, visitors, and special event attendees. Responsibilities: Lead, direct, and motivate on-duty security officers to ensure adherence to company policies, post orders, and safety guidelines . Report directly to Site Supervisor/Director and/or Marksman / Titan Management. Manage a team of security officers, including participating in scheduli

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is seeking a Site Security Supervisor to lead daily security operations at an iconic, high-profile property in the heart of Chicago’s Loop. Situated within a historic landmark featuring classic Chicago School architecture, modern amenities, and public exhibits, this unique site requires a dedicated leader who balances high-standard safety procedures with exceptional customer service for tenants, international executives, and visitors alike. As the Site Security Supervisor, you will directly manage a team of 5 security officers/supervisors, ensuring top-tier protection, operational excellence, and team development. Key Responsibilities Team Leadership & Development: Supervise a team of 5 security officers/supervisors. Oversee scheduling, payroll, coaching, recognition, and performance management. Conduct site-specific on-the-job training, client-specific training, and annual refreshers adhering to Titan standards. Operational Oversight: Reconcile daily logs, shift responsibilities, and patrol reports. Review incident reports prior to submission to Management and coordinate preliminary investigations. Post Orders & Procedures: Develop and maintain up-to-date operational procedu

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We are seeking an operational, detail-oriented Security Shift Supervisor to manage shift operations for an iconic 54-story, Class A commercial skyscraper and public riverside park in Chicago’s West Loop. Reporting directly to the Security Director , this role leads on-duty security officers , oversees access control and CCTV monitoring , and maintains high security and customer service standards across a 1.2 million sq. ft. high-profile property Here's the schedule: Saturday–Sunday (7:00 AM–3:00 PM), Monday–Wednesday (3:00 PM–11:00 PM) Responsibilities: Lead, direct, and motivate on-duty security officers to ensure adherence to company policies, post orders, and safety guidelines . Report directly to Site Supervisor/Director and/or Marksman / Titan Management. Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support. Ensure the Client Site is provided with high quality security services to protect people and property. Handle all escalated security issues or emergency situations appropriately. Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.). Provide the basis of