Account Consultant At Retail Insights Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. This role will be based from our London office or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Serve as a strategic sales partner, owning the technical relationship with prospects and customers. Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency. Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholder

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. This role will be based from our London or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as a Solutions Engineer at Vanta: Serve as a strategic sales partner, owning the technical relationship with prospects and customers. Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency. Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholders toward a shared vision for the end-to-end solution (The Solution Win: Desirable, Viable, and Aligned). High-Impact Technical Validation: Deliver tailored, narrative-driven demonstrations that showcase how Vanta solves the customer's specific problem. Validate the feasibility of standard and semi-complex integrations and confirm alignment with customer environments, workflows, and architectures. Solution Strategy and Deal Shaping: Partner with the Account Executive to align the customer's success criteria with Vanta's unique strengths, proactively surface technical risks, and propose clear

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Care Onboarding Officer (KYCB) to help Qonto scale its French market operations from Barcelona. You'll handle company account opening and onboarding cases in a fast-growing team, supporting one of Qonto's core banking pillars as the company moves toward full banking license status. ➡️ What you'll do Validate and process KYC cases end-to-end: Handle production work across Full Company Creation and/or Capital Deposit Only flows — reviewing corporate structures, beneficial ownership, and business models to make compliant account-opening decisions — while keeping pace with a 40-45 resolutions/week target. Support internal and external requests: Respond to requests from other teams and external partners needing help unblocking cases. Spot and

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. You will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products. Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction. Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan. Activel

We’re looking for a Customer Success Manager (12 month contract) to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests and update customer account notes in Salesforce. Identify and escalat

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . About the job The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Presales Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs. Responsibilities In this role as Presales Engineer, you’ll: Work alongside Twilio New business Account Executives, other Twilio Solutions Eng

As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Nordics language skills and/or Nordics regional sales experience preferred Specific regional experience is required Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Full Spanish or Italian lang

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Sales Team We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. The Area Sales Director, Strategic Opportunity The Area Sales Director, Strategic Sales is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We’re looking for a strong leader to take it to the next level. This role r

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Sales Team We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. The Area Sales Director, Strategic Opportunity The Area Sales Director, Strategic Sales is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We’re looking for a strong leader to take it to the next level. This role r

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Sales Team We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. The Strategic Area Vice President Opportunity The Area Vice President of Strategic Sales will define market tactics to meet annual business goals. They will establish and lead a cross-functional team of experienced sales leaders and account executives in growing a productive and sustainable sales pipeline across the complex Eastern territory. This person will help transform and integrate all GTM functions, evolving an already world-class field operation, while achieving significant revenue growth annually. In addition to requisite passion, skills, and experience,

About the Team The Account & Platform Integrity Operations team protects OpenAI’s ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI’s products and developer surfaces. This role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety. About the Role - Platform Operations Program Manager As OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience. This role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems. Location: San Francisco, CA (Hybrid - 3 days in office) What You'll Do Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring. Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve. Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effec

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery. You are the single point of accountability for your accounts. The customer calls you — not your manager — when they have a problem. You staff delivery teams, oversee solution quality, run executive readouts, measure ROI, drive adoption, rebuild trust when things break, and grow the book through proven production value. This is not a project management role. This is an account ownership role that combines delivery orchestration, outcome ownership, customer leadership, and commercial growth. What You’ll Own 1. Account Ownership Own your accounts end-to-end: every engagement, every outcome, every relationship. Everything good or bad stops with you. Be the single point of contact the customer calls for any problem — delivery, quality, adoption, escalation, or expansion. Maintain a holistic view of each account: engagement status, risk exposure, opportunity pipeline, and the customer’s strategic priorities for the qua

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery. You are the single point of accountability for your accounts. The customer calls you — not your manager — when they have a problem. You staff delivery teams, oversee solution quality, run executive readouts, measure ROI, drive adoption, rebuild trust when things break, and grow the book through proven production value. This is not a project management role. This is an account ownership role that combines delivery orchestration, outcome ownership, customer leadership, and commercial growth. What You’ll Own 1. Account Ownership Own your accounts end-to-end: every engagement, every outcome, every relationship. Everything good or bad stops with you. Be the single point of contact the customer calls for any problem — delivery, quality, adoption, escalation, or expansion. Maintain a holistic view of each account: engagement status, risk exposure, opportunity pipeline, and the customer’s strategic priorities for the qua

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Sales Engineering organization is seeking an AI Specialist who can provide hands-on expertise and support while working with technical decision makers and data scientists to design and architect AI solutions built on the Snowflake AI Data Cloud. This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organization to ensure successful execution and customer adoption of Snowflake’s AI & ML solutions. IN THIS ROLE YOU WILL GET TO: Be the technical expert in the room that positions Snowflake’s AI and ML features and value to technical stakeholders at Snowflake’s customers across the APJ region. Partner with Snowflake account team teams and customer champions to scope and drive POCs to success and technical wins that prove the value of Snowflake’s capabilities, including executive readouts and business value cases. Collaborate with Snowflake’s product and engineering teams to influence Snowflake’s AI and ML roadmaps based on customer feedback. Publish content that helps the team and company scale beyond your individual efforts, like blog posts, presentations at conferences, or technical collateral like notebooks and demos. Influence, tailor and maintain Sales Engineering AI and ML selling assets, incl