Account Coordinator Jobs

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. This role is based in Dublin, Ireland. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy Run multi-channel outbound ca

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. About the Team Plaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale. About the Role You will lead an established, high-performing team of Territory Account Executives who manage Plaid’s fast-growing fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers. The primary motion is new logo acquisition. The majority of your AEs’ accounts don’t yet use Plaid — the job is to secure those new logos and grow existing relationships through new products, new use cases, and new business units. You’ll be in deals wit

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer KYC/KYB to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part o

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Solutions Consultant in Professional Services Delivery to act as a strategic partner for our customers, helping them navigate complex business challenges through an advisory-led approach to professional services. You will help customers rethink their business processes by designing and deploying capabilities that leverage modern automation and AI-native solutions. You will lead several concurrent projects, moving beyond basic implementation to deeply understand a customer’s core objectives and deliver solutions that drive digital transformation and measurable organizational change. We are looking for a consultant who balances technical execution with a consultative mindset—someone who can manage the details of project delivery while partnering with account teams to identify new opportunities for customer growth and expansion. You will report to the Manager, Consulting. This is a remote eligible position and you may work remotely from the Eastern region in the US where Smartsheet is registered. You Will: Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases. Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-

Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities Familiar with the B2B tech or subscription-based software space Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology a

Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. Core Responsibilities of the Team Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialized internal training to share subject matter expertise more broadly across the team Enhancing case-deflection strategies: Increasing case-deflection numbers by regularly contributing to the knowledge base, distributing te

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an (Associate) Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. This results in a high business adoption Drive measurable Business Adoption across your customer portfolio to deliver tangible value for our customers. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively, in collaboration with our Account Managers. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the first line for customer issues related to onboarding, usage, or product value. Partner with Marketing to identify case study, testimonial, and reference opportunities. Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. Maintain accurate health metrics, notes, and success plans in CRM for full portfolio visibility. Who you are: Fluent in Dutch and proficient in English You have prior experience

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Summary The Senior Flex Solution Engineer (SE) is a high-impact, customer-facing technical role supporting AI/Machine Learning (AI/ML) initiatives across our strategic US Major Accounts. This role is designed for a technical professional who possesses a strong foundation in AI/ML concepts, technologies, and solution architecture, positioning them above a generalist but not necessarily requiring deep specialization (Level 200-300 technical depth). The Flex SE will act as a critical, hands-on technical resource, accelerating customer adoption and success. This role translates business challenges into AI/ML- driven solutions through the rapid development of MVPs and prototypes, supporting our regional SE teams, and driving growth in this strategic area. The AE and SE maintain ownership and ultimate approval over the account strategy. The Flex SE role is designed to be supportive, not to supersede their authority. The RVP should provide prescriptive guidance on which accounts the Flex SE should prioritize, as the RVP possesses the most comprehensive regional overview. Key Responsibilities and Scope Technical Leadership & Solutioning Partner with regional Account Executives (AEs) and Solution Engineers (SEs) to identify, qualify, and develop AI/ML opportunities within USMajo

Base — $160k – $180k | OTE — ~$230k – $255k | Equity — 0.3% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're looking for a Founding Customer Success Manager to own the relationship with our enterprise customers after they sign. You'll be accountable for adoption, retention, and growth — making sure customers get real value from our models, stay for the long run, and expand their usage over time. You'll be the face of Datalab for every account you own: their trusted advisor, their first call when something matters, and the person keeping their goals moving forward. You will be the commercial and relationship manager who owns the account strategy after a deal has been signed. You'll orchestrate the right people internally so the customer always feels progress. You'll know the product and the customer's architecture well enough to lead most conversations yourself, and you'll pull in Engineering when an account needs it. We also have a long tail of self-serve customers using our API. Many are strong candidates to expand into enterprise contracts, and you'll own that self-serve → enterprise motion end to end — from spotting high-potential accounts to closing the upgraded contract. This role is ideal for someone who thrives at the intersection of c

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fuelling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organisational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty This isn't just a job—it's

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products. Billing is going through a transformational journey, and we are introducing new and exciting capabilities. The engineer in this role will be part of a team that focuses on the control plane, billing experience and account lifecycle management. The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexi

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Senior Software Engineer to take technical ownership of our Core systems and help shape how they evolve through our scale-up phase. This is a role for an engineer who has already built and operated correctness-critical systems at scale and who wants their technical decisions to set direction, not just follow it. What will you do? You will own the systems that keep our trading operation accurate at every level — positions, PnL, instruments, hedging, and the data flowing between them. Across exchanges and asset classes, your work determines whether the numbers our traders and risk team rely on are correct. As a senior engineer, you will also set the technical standards the rest of the team builds against. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they remain accurate across every venue. Architect the platform that supports trading. Design services that handle real-time exchange flow with the throughput and reliability our quoting and hedging depend on, making the structural calls that keep them fast and correct under load. Own the data flows. Operate and harden the public and private pipelines bringing market prices, account state, and trade events into our systems in real time. Lead venue integrations end-to-end. Deliver exchange and prime-broker integrations across protocol, account model, settlement, reconciliation, and surveillance and define the patterns we reuse for the next one. Model the instrument universe. Own the systems describing every tradable instrument - lifecycle, expiry, margin, RFQs, fast-path quoting - where both correctness and latency matter. Build self-healing systems. Design the detection and repair flows that identify position discrepancies and correct them automatically. Own hedging inf

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Software Engineer to join our Core team amid our exciting scale-up phase! The role In this role, you will work on the systems that keep our trading operation accurate at every level, positions, PnL, instruments, hedging, and the data flowing between them. Across exchanges and asset classes, your work determines whether the numbers our traders and risk team rely on are correct. Own the books. Maintain and evolve our position, trade, and PnL systems so they remain accurate across every venue we operate on. Build the platform that supports trading. Design services that handle real-time exchange flow with the throughput and reliability on which our quoting and hedging depend. Own the data flows. Operate the public and private data pipelines that bring market prices, account state, and trade events into our systems in real time. Integrate new venues. Deliver exchange and prime-broker integrations end-to-end, protocol, account model, settlement, reconciliation, and surveillance. Model the instrument universe. Own the systems that describe every tradable instrument we trade, lifecycle, expiry, margin, RFQs, fast-path quoting, where both correctness and latency matter. Develop self-healing systems. Build the detection and repair flows that identify position discrepancies and correct them automatically. Build hedging infrastructure. Design and refine the gamma and delta hedging systems that our trading strategies depend on. Deliver reporting. Provide the data that internal stakeholders and regulators require, PnL breakdowns, trade surveillance, treasury accounting, and compliance. What we're looking for 1+ years of commercial working experience as a Software Engineer. We are looking for an engineer with breadth: someone comfortable moving between a Rust service

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role as a Solutions Architect (SA) for Cohere in the UAE, you will play an instrumental part in growing Cohere’s business in both the UAE and the wider MENA region. You will partner with account executives, partners, and our executive leadership team to communicate and demonstrate the value of our technology to the market, and build on the success of our flagship customers, like STC. SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits: Technical experts in the field Trusted advisors to customers and colleagues Product evangelists of Cohere technology Thought leaders in pushing the frontiers of applied AI Role Overview Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from cus