We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our Payments Risk team builds and operates decisioning capabilities across Signal and Guarantee. We help customers tune thresholds and rules so they can approve more good transactions while reducing returns. For Guarantee, this work also protects the economics of the risk Plaid underwrites. You will be the technical, customer-facing Payment Risk Consulting Lead for Signal and Guarantee. You will interpret model outputs, diagnose customer performance, and turn that analysis into concrete threshold and rules recommendations. You will own proofs of concept and retros, improve existing integrations, and help the team identify patterns that can be scaled through better processes and product capabilities. Responsibilities Own customer proofs of concept and retros from analysis through recommendations and follow-through. Proactively optimize Signal customers, prioritizing accounts with high return rates. Read model outputs and diagnose the drivers of authorization and return-rate performance. Recommend threshold and rules changes that align with each customer's risk and authorization goals. Help Guarantee customers tune thresholds to achieve target authorization rates while protecting lo
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We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the team The Privacy & Regulatory Counsel will join Plaid’s Privacy & Regulatory Legal team, which supports Plaid in building infrastructure and products responsibly by translating complex regulatory expectations into concrete guidance. We are a lean, highly collaborative team that includes Privacy and Regulatory counseling. Role Description As Privacy & Regulatory Counsel at Plaid, you will partner with cross-functional teams to analyze complex legal and regulatory issues, provide practical guidance, and support business initiatives in compliance with applicable laws and regulations. This role is ideal for an ambitious attorney who exhibits a growth mindset and eagerness to learn. We value strong communicators who can empathize with business partners, deliver solutions-oriented advice, and foster trust with colleagues at all levels. Responsibilities Monitor and analyze new or changing laws, regulations, supervisory guidance, enforcement activity, and industry developments - and translate them into concise and practical guidance. Answer questions about regulatory compliance for Product, Governance, People, and other cross functional teams. Maintain Plaid’s regula
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. At Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product, Sales, and Marketing teams, creating compelling narratives, influencing product direction based on customer feedback, and driving go-to-market strategies that align with our business goals and customer needs. As a Product Marketing Manager for Payments, you’ll help bring Plaid’s vision for bank payments to life: making us the method of choice for Billers, Fintechs, and Financial Institutions. Our mission is to harness Plaid’s network—spanning coverage, intelligence, and conversion—to deliver seamless, secure, and intelligent payment experiences. This role is central to accelerating adoption, scaling product impact, and redefining how money moves across the financial ecosystem. Responsibilities: Craft clear, compelling positioning and messaging highlighting the unique value of Plaid’s solutions Conduct ongoing competitive analysis and research to inform product positioning, identify new opportunities, and ensure Plaid maintains a clear comp
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Fraud Data team at Plaid builds the machine learning systems that power Plaid’s fraud detection products, leveraging insights from across Plaid’s network to help identify and stop fraud before it happens. Our team works across the full data science and machine learning lifecycle—from discovering new signals and experimenting with models to deploying and optimizing them in production. We continuously learn from real-world model performance and customer feedback to improve our systems and develop new ways to protect customers and consumers from evolving fraud threats. As a Senior Machine Learning Engineer on Plaid's Fraud Data team, you will develop models that improve fraud detection for our customers. You will identify predictive patterns in Plaid's network data and lead projects from initial experiments through model deployment and ongoing improvement. Investigate fraud patterns and model errors to identify new signals, improve detection, and expand coverage across customers and use cases. Develop training datasets and predictive features, addressing challenges such as incomplete labels, class imbalance, data leakage, and changing fraud behavior. Design, train, and tune model
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We are the Data team within Plaid’s Fraud organization. We build the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s network data to help identify and prevent fraud before it happens. Our team owns the end-to-end ML lifecycle, from feature pipelines and model training to production serving and monitoring, ensuring our systems are reliable, scalable, and built to support hundreds of customers and data partners. As a Data Scientist on the Fraud Data team, you will analyze customer and network traffic to understand how Plaid Protect performs across a range of use cases and customer segments. You’ll build dashboards and metrics that provide a clear, shared view of product performance, run backtests to evaluate performance and identify high-impact rules and model strategies, and generate insights that support customer growth and expansion. You’ll also design scalable data models and schemas to enable reliable analysis and reporting, while partnering closely with Product and Engineering to design and analyze experiments for new customer-facing features. Responsibilities: Work at the intersection of product analytics, machine learning, and fraud a
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We are the Fraud Data team within Plaid's Fraud organization. We leverage relationships and activity across Plaid’s network to develop machine learning models that help customers detect and prevent fraud while minimizing friction for legitimate users. Our team owns the full model lifecycle, from data processing and experimentation to feature pipelines, model serving, and monitoring. In this research role, you’ll partner closely with Machine Learning Engineers and Data Scientists to uncover new signals, explore and evaluate innovative modeling approaches, and translate promising research into production-ready solutions that strengthen fraud detection across Plaid’s network. As a Senior Research Scientist, you will lead applied research to develop next-generation fraud detection models across relational graphs, sequential events, images, and video data. You’ll design rigorous experiments and evaluation methodologies that reflect real-world fraud dynamics, while exploring state-of-the-art approaches such as Graph Neural Networks and Transformer-based foundation models. In close partnership with Machine Learning Engineers, you’ll translate promising research into production-ready solu
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Fraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio. As a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will: Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team. Define product metrics, their underlying data, and reporting and
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team At Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life. We are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite. About the Role You will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products. You will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products. Your day-to-day work will include: Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks. Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance. Evaluating the value and performance of machine learni
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team The Embedded Insights team supports Plaid’s mission to build a world-class suite of intelligence products. We identify the best opportunities to use machine learning in Plaid products, prove out those opportunities, and collaborate with cross-functional partners to turn them into real-world production systems. About the Role As a Senior Machine Learning Engineer on Embedded Insights, you will help shape Plaid’s future by building machine learning-powered products and features. You will initially support the Plaid App, working on a 0-to-1 consumer-facing product and helping establish product-market fit for a new business line. You will work closely with product managers, data scientists, engineers, customers, and other machine learning engineers to translate ambiguous opportunities into effective ML systems that create measurable customer value. In supporting the Plaid App, you will: Build machine learning-based features for a 0-to-1 consumer-facing product. Partner with product managers to translate ambiguous business requirements into machine learning problems and influence product strategy and roadmap decisions. Rapidly iterate and experiment to help drive product
Role Purpose The Finance & Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business. Key Responsibilities Accounting & Financial Reporting -Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations -Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records -Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion -Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable -Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules Regulatory Reporting & Financial Controls -Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns -Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance & Reconciliation Manager and relevant control functions -Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution -Ensure appropriate segregation of duties, approval authorities, and financial controls are embedded across Finance processes -Work closely with Compliance, Risk, Internal Controls, and other functions to ensure Finance meets its regulatory responsibilities Audit -Act as the principal Finance point of contact for external auditors and coordinate the ann
Key Responsibilities Payment Transaction Accounting -Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs -Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger -Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences -Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close -Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals -Support accurate revenue recognition and transaction cost reporting -Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework Safeguarding & Reconciliation -Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements -Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements -Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved -Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams -Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting -Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods sc
About Us: Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America Positive, inclusive, supportive culture cheering you on your journey We work with very new technologies and architecture patterns Offices in NYC and India. Role Summary: We're looking for a Procurement Analyst to own the day-to-day operations of Novo's third-party risk management (TPRM) and procurement process end to end. You'll be the person who keeps every vendor request moving chasing down documents, following up with stakeholders, and making sure nothing falls through the cracks between Legal, InfoSec, Compliance, and the business teams who requested the vendor in the first place. This is a hands-on, individual contributor role for someone who's comfortable being the connective tissue across a lot of moving parts. You'll take full own
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Business Legal team, which includes the Corporate Legal team, is a team of centralized legal subject matter experts who provide support across all of Plaid’s functions. Our mission is to craft empathetic, forward-looking solutions that empower our stakeholders and propel innovation and competitive differentiation. Role Description Plaid is looking for a highly capable and resourceful corporate generalist to join its Business Legal team, which includes Corporate Legal. The Corporate Counsel role is responsible for all areas of corporate law and governance, including corporate governance & Board support, corporate transactions support, subsidiary and entity management, corporate regulatory compliance and policy development. The ideal candidate will be one who can provide empathetic and practical advice to the business and work well with various cross functional teams and stakeholders. Responsibilities Corporate Governance & Board Support: Support the company’s corporate governance framework and Board of Directors activities, including preparing board and committee meeting materials (resolutions, minutes, written consents) and maintaining corporate records and filings to
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our Credit team at Plaid is building the largest cash flow based Consumer Reporting Agency (CRA) in the US to deliver lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data. As the Product Manager for our CRA Network team, you will grow the number of consumers that have permissioned their data to our CRA, Plaid Check. You will build a more robust experience for consumers to interact with the CRA and learn more about sharing cash flow data with lenders. Responsibilities Own and accelerate the growth and health of our CRA network Drive credit initiatives across the broader Plaid network Own consumer consent UX experience including conversion and improvements Build trust through our CRA consumer experience Qualifications 5+ years of product management experience Must have built and owned a lending product at a FinTech Experience working on a growth product - especially on a network product Deep understanding of the E2E lending process from acquisition to originations to servicing Excellent communication skills and the ability to advocate f
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