Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Personalized Support Engineer About the job The Personalized Support Engineer (PSE) is a member of the Global Personalized support team supporting our top tier customers. They are responsible for handling a variety of Twilio products while also working and collaborating with the Technical Account Managers (TAMs.) The Global PSE team advocates for our TAMs’ customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue. This position requires working in a shift, EMEA - 1300-2200 IST. We work 5 days a week, and could include one or both weekend days. (Tue-Sat, Sun-Thur, Mon-Fri etc) Responsibilities In this role, you’ll: BE AN OWNER: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. WEAR THE CUSTOMER SHOES: Work with our customers' and partners' developers, ar
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Fraud Risk Management Expert A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, Adyen needs to understand and monitor at all times what happens on our platform and whether this is in line with regulations and our risk appetite. And that in a scalable and adaptive way. To achieve this, we are looking for a Senior Fraud Risk Management Expert to join our Financial Crime Compliance Department based in Amsterdam and covering our global business. While you will engage with regulatory topics, your primary focus will be hands-on Fraud Risk Assessments, designing end-to-end Fraud Control Frameworks, and assessing control effectiveness across our global products. Are you a senior specialist who thrives on evaluating fraud risks across distinct customer segments and financial products, and translating those insights into scalable controls? Then this is the role for you! What you’ll do Guide the design and oversee the build of the end-to-end Fraud Control Frameworks . Define baseline fraud controls tailored to specific client segments and financial products. Perform deep-dive Fraud Risk Assessments . Lead risk evaluations (e.g., Issuing Fraud risk assessments, Account Takeover, First-Party Fraud, Application Fraud) focusing on among other customer segments, new product launches,
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a highly motivated and strategic Pre-Sales Systems Engineer (SE) to join our team in Austria. This role is not simply about selling storage in the cloud or on premise; it's about partnering with critical government entities and Enterprise clients to design, architect, and deploy the secure, simplified, and sustainable data foundation required to support Everpure's continued rapid growth in the region. There's no better way to do that than with Everpure's Enterprise Data Cloud. WHAT YOU'LL DO Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Passionately bring to light the advantages of an Everpure solution Refine sales strategy and tactics, taking command of technical responsibilities Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces Take control of evaluations, benchmarks and system configurations Build and deliver techni
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants. In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the Everpure Platform and Portworx to deliver the agility of the public cloud with the security and performance of on-premises systems. WHAT YOU'LL DO Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Passionately bring to light the advantages of an Everpure solution Refine sales strategy and tactics, taking command of technical responsibilities Delight customers and teammates with your technical leadership and doma
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Manager to join our Occupancy Planning and Management team What this job involves: Day-to-Day Team Leadership You will oversee a team within our Occupancy Planning & Management work group, assigning tasks, maintaining schedules, and ensuring work is performed according to established procedures and quality standards. Your focus will be on daily operations while supporting your team members' development and performance. Delivering Client Solutions Work closely with your Account Director to deliver JLL's Occupancy Planning & Management products, solutions, and tools. You'll apply your knowledge of our processes and policies to guide your team in supporting real estate clients with space planning, portfolio management, and move coordination. Building Relationships Foster productive working relationships within your immediate team and with other
Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc
Job Requisition ID # 26WD100930 L'affichage de poste en français suivra / The French job posting follows. 26WD100930, Customer Advocate, Design & Manufacturing, Customer Reliability Position overview Autodesk Customer Technical Success is looking for an experienced Design & Manufacturing customer advocate to identify the systemic customer problems that matter most and turn those signals into clear decisions and measurable outcomes. The Customer Advocate brings together customer advocacy and product intelligence skills into one role. You will bring Design & Manufacturing product and workflow knowledge together with customer conversations, support trends, escalations, product data, sentiment, and business context to understand what is really happening, determine where Autodesk should invest attention, and build a clear case for action. Your value comes from applying technical expertise and judgment to customer signals, developing a point of view, validating it with customers and internal partners, and driving systemic issues toward a clear solution path. You will work closely with Product Management, Engineering, Technical Support, Technical Account Management, Support Readiness, Customer Success, and other teams across Autodesk. Responsibilities Identify, validate, and prioritize systemic customer pain using Support dat
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As a Senior Therapeutic Specialist within Gilead's Liver (HBV/HDV) division you will represent Gilead's products and services to a defined customer base. Your focus will be on generating and growing sales by consistently achieving or exceeding sales targets within a specific geographic area. This role emphasizes a comprehensive account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish strong working relationships with healthcare
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As a Senior Therapeutic Specialist within Gilead's Liver (PBC/HCV) division you will represent Gilead's products and services to a defined customer base. Your focus will be on generating and growing sales by consistently achieving or exceeding sales targets within a specific geographic area. This role emphasizes a comprehensive account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish strong working relationships with healthcare
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a senior social media manager to own how Baseten shows up on social. Our audience is ML engineers, infrastructure teams, and technical founders, and most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result. This role decides what that first impression is. This is a senior individual contributor role. You set the strategy and you write the posts. Day to day you'll work with product marketing, comms, design, our engineers, and our founders. This role relies on technical credibility. You don't need an engineering background, but you do need to understand what we're claiming and why it matters. We post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right. RESPONSIBILITIES This role is the face of the Baseten brand on our social channels and builds our direct line of communication with the community across X, LinkedIn, YouTube, and the communities where our audience already spends time. Track the conversation across AI and open source, and move quickly when we have something useful to add. Set the social strategy: what we post where, how each account grows, and how we measure it, with a clear point of view on which channels deserve investment and which don't. Translate technical work into posts worth sharing: model launches, benchmark results, open source projects, engineering deep dives, an
Customer Quality & RMA Engineer Job Description POSITION OVERVIEW COMPANY OVERVIEW Infinitum Electric is a technology company pioneering the next generation of axial flux electric motors — lighter, more efficient, and more sustainable than conventional motor designs. Our motors are deployed in mission-critical applications for leading customers including hyperscale data center operators and industrial OEMs. As we scale rapidly in revenue, our Quality function is the backbone of customer trust and product integrity. POSITION SUMMARY The Customer Quality & RMA Engineer serves as the primary technical interface between Infinitum and its customers on all quality-related matters — including field complaints, warranty returns, RMA processing, corrective action management, and customer-facing quality reporting. This role owns the complete RMA lifecycle from customer notification through root cause resolution and verified closure, and is responsible for ensuring that every customer quality event is investigated with rigor, communicated with transparency, and resolved permanently. KEY RESPONSIBILITIES RMA Management & Field Complaint Resolution Own the end-to-end RMA process — from initial customer notification through receipt, inspection, root cause analysis, corrective action, and verified closure Triage and prioritize incoming field complaints and warranty returns based on customer impact, failure mode severity, and strategic account importance Conduct or coordinate physical inspection and failure analysis of returned motors and assemblies Maintain accurate, real-time RMA tracking data including cycle time, failure mode distribution, and cohort maturity trends Communicate RMA status, findings, and corrective actions to customers in a professional, timely, and technically credible manner Drive RMA rate reduction through systemic root cause analysis and closed-loop corrective action — targeting the structural elimination of recurring failure modes Custome
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Principal Solutions Consultant Redefine what it means to be a technical advisor by architecting mission-critical cloud solutions that power our nation's most vital public sector agencies. Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters Note: In accordance with Appian's McLean headquarters policy for this search profile, this position is full-time on-site. About the Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine, bridging the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. Under our SC 2.0 operating model, our consultants don't just demo features—they tell compelling stories, co-create solutions with customers, and help shape strategy with technical credibility and business insight. The Opportunity Ready to take your career to the next level alongside the smartest, most creative people in the tech industry? As a Principal Solutions Consultant, you will step into a highly visible, strategic role serving as the trusted advisor for federal agencies, partners, sales leadership, and product teams. This is a game-changing opportunity to own account strategy and technical orchestration for strategic opportunities, translating intricate agency requirements directly into groundbreaking technical solutions that fue
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Optimization Data Analyst We are looking for a Data Analyst to join our Optimization Data Analytics team. The ideal candidate is someone who is able to approach and understand complex problems in a structured manner, while converting the results into a compelling and actionable story for internal or external stakeholders, like our merchants. This role will split focus equally between supporting our top customers, and working on automation and scaling projects, leveraging technical skills to enhance team efficiency and support self-service analytics for the Account Management organization. Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who is curious about how the payments ecosystem works and how that fits in with global commerce. What you’ll do Framework Development: Collaborate with cross-functional data teams to develop scalable and reusable frameworks for evaluating large datasets on pressing business questions. Data Analysis: Determine the necessary data required to solve a wide variety of business problems; extract required data, draw conclusions, and provide recommendations. Whether it’s providing insights to our key products or facilitating new experiments with our merchants, you’ll be driving new initiatives to help Adyen grow 20x. Be a Subject Matter Expert: Act as
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Provide senior hands-on PAM engineering, owning complex change and integrations and assuring Kyndryl-delivered operations What you'll be doing: Engineer and assure complex PAM configuration, onboarding and integrations. Act as senior technical escalation above the Kyndryl run layer. Automate privileged-account onboarding and operational tasks. Assure the quality and security of partner-delivered change. Support audit remediation and control hardening. Own complex and small change in-house and provide senior technical escalation above the Kyndryl run layer. Assure the quality, safety and standards-compliance of Kyndryl-delivered change. Coach and uplift partner engineers and engineer out recurring failure. What you'll need: Expert PAM platform engineering and integration. Expert Beyond Trust product knowledge Vaulting, session management and connector configuration. Automation and scripting. Security hardening and troubleshooting. Change assurance and standards enforcement. Extensive hands-on senior engineering experience with the relevant platforms. Relevant senior technical certific
Technical Accounting Analyst Description - US GAAP Technical Accounting – Financial Analyst Responsibilities: Technical Accounting role will handle the following types of responsibilities: Lead technical accounting research and preparation of position papers; document conclusions of key judgments and estimates with management and external auditors Providing support to finance teams and business partners on technical accounting matters as required, including research, analysis, and documentation of conclusions related to contracts and operational matters and leading the implementation of, and compliance with, new accounting requirements Ensuring the quarterly contingency and one-timer reporting process is executed with no exception. Performing extensive benchmarking evaluations Monitoring, assessing, documenting and communicating new GAAP, SEC and other accounting and disclosure issues Coordinating with various departments to assist in providing and vetting financial information Drafting and updating AFM accounting policies and memos These activities will involve actively participating in meetings across multiple organizations and identifying and solving problems. There will also be involvement with quarter end close activities including providing auditors documentation to support the accounting conclusions made. Skills needed: Detailed understanding of accounting rules Consults with business leaders to guide and influence strategic decision-making within a broad scope. Identifies opportunities for process improvement and policy development and engages in the design. Ability to influence multiple organizations within a broad scope, typically interacting with other managers and directors. Excellent understanding of accounti
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