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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. Rider Engagement develops rider-facing engagement levers and optimizes user pricing experience to drive both short term and long term business outcomes. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintaina

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s Legal team embodies the company’s innovative, forward-thinking spirit. At the frontier of the new sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb’s mission and leading as a 21st century company. The Difference You Will Make: Airbnb is seeking a highly qualified, experienced commercial lawyer to join our Commercial & Technology team. The Senior Counsel, Commercial & Partnerships, will report to Airbnb’s Associate General Counsel, Commercial & Partnerships. This role will include negotiation and drafting, counseling on sophisticated and strategic commercial agreements, and building and maintaining client relationships. This job is for you if you work well with business people, have an upbeat and positive attitude, embrace adventure, and thrive in fast-paced, collaborative environments. Where some see obstacles, you see opportunities to find creative, practical solutions that advance Airbnb’s global mission. A Typical Day: Drive multiple high-value deals simultaneously - managing timelines and keeping complex negotiations on track from term sheet to close. Proactively identify, analyze, and resolve legal, regulatory, and strategic risks - providing practical, business-oriented advice across commerc

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Ads Platform team builds the AI-powered growth engine behind Airbnb's paid marketing across Google, Meta, and the broader advertising ecosystem. We build the platform and intelligent systems that power paid campaigns — from creative to optimization to audience — at scale across every channel, with a strong commitment to brand safety, quality, and human oversight. Our ambition is bold: to build increasingly autonomous, AI-driven marketing systems that grow Airbnb's business. We sit at the intersection of engineering, marketing, and AI. You'll partner closely with Marketing, Product, and Design, work alongside Airbnb's ML/AI and data platform teams, and integrate deeply with the core product to turn a rich understanding of the customer journey into differentiated, high-performing paid experiences. The Difference You Will Make: As a Staff Software Engineer on the Ads Platform team, you will lead the technical strategy and hands-on execution of Airbnb's next-generation, AI-powered Growth Engine for paid channels (Google, Meta, and beyond). You will architect systems that autonomously manage the full lifecycle of paid campaigns — creative generation and rotation, bidding and budget optimization, audience management, and feed intelligence — at scale. Success looks like measurable gains in marketing efficiency (ROAS/CAC) and campaign velocity as we advance the platform along its AI-assisted → agentic → autonomous maturity curve, with the quality, brand safety, and human-in-the-loop controls that let us operate autonomously with confidence. A Typical Day: Set technical direction f

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Platform team is at the heart of Airbnb’s mission to deliver a seamless, high-quality experience for millions of hosts and guests. We don’t just find bugs — we build the systems that prevent them. Our team sits at the intersection of Quality Engineering, Infrastructure, and Applied AI . We are evolving how software quality is built by integrating LLMs, intelligent automation, and data-driven systems into the testing lifecycle. You will join a high-impact group of engineers focused on building AI-powered quality systems that scale across one of the world’s most complex codebases. The Difference You Will Make As a Software Engineer , you will play a key role in building and evolving AI-native quality workflows across Airbnb. You will design systems that apply AI directly to the testing lifecycle , helping developers and quality engineers build, validate, and ship high-quality software at scale. In this role, you will: Build AI Agents for the Testing Lifecycle: Design and implement AI agents that support developers and quality engineers across the testing lifecycle — from test case generation and evolution to automation and maintaining test coverage as the codebase changes. Advance AI-Native Quality: Move beyond traditional automation by building systems that continuously adapt test coverage based on code changes and system behavior. Improve Developer and QE Productivity: Identify bottlenecks in testing and CI/CD workflows, and solve them through intelligent automation that reduces manual effort and accelerates feedback loops. Integrate AI into Engineering Workflows: E

Role Description As an Account Executive on the Growth team, you will help Dropbox expand how we bring our Product Suite and emerging AI products to new customers. In this role, you’ll focus on identifying, engaging, and developing opportunities with net new customers. You’ll work with prospects to understand their needs, learn which use cases resonate, and help create successful outcomes. You’ll be expected to execute consistently, manage your pipeline effectively, and contribute feedback that helps improve our sales motion, messaging, and approach over time. This is an opportunity to build strong sales experience across a growing portfolio of products while contributing to Dropbox’s next phase of growth. Responsibilities Own the full sales cycle from pipeline generation through close and renewal within your territory Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders Expand beyond existing motions to uncover new use cases and opportunities Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration Forecast accurately and manage pipeline to consistently meet or exceed revenue targets Lead strong discovery to uncover customer challenges, priorities, and desired outcomes Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals Clearly articulate business impact and position Dropbox solutions around outcomes, not features Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash) Collaborate cross-functionally and bring insights from the field to influence Product and GTM Requirements 4 + years of B2B SaaS sales experience, ideally including time in early-stage, new product, or evolving GTM environments Proven ability to generate pipeline and close deals in ambiguous or evolving markets Strong ex

Role Description As an Account Executive on the Growth team, you will play a key role in helping Dropbox evolve how we go to market as we expand into newer products like Dash. This role goes beyond traditional account expansion. You’ll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers. You’ll work through ambiguity to identify what resonates with customers, what drives real outcomes, and how we can create repeatable success. You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach. This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership. Responsibilities Own the full sales cycle from pipeline generation through close and renewal within your territory Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders Expand beyond existing motions to uncover new use cases and opportunities Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration Forecast accurately and manage pipeline to consistently meet or exceed revenue targets Lead strong discovery to uncover customer challenges, priorities, and desired outcomes Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals Clearly articulate business impact and position Dropbox solutions around outcomes, not features Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash) Collaborate cross-functionally and bring insights from the field to influence Product and GTM Requirements 6+ years of B2B SaaS sales experience, ideally in early-stage, new product, or evolving GTM environments. Proven abilit

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The API Platform team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. What you’ll do You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and deliverin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Service Infrastructure team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. What you’ll do You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's growth marketing team is responsible for driving efficient acquisition and activation of millions of businesses globally from solo founders to scaling startups. Paid media is a critical pillar of our self-serve acquisition strategy. The paid media team manages significant investment across search, social, video and other channels to acquire developers, founders, and operators who will build on Stripe. We partner deeply with growth, data science, analytics, data engineering, creative, finance and other marketers to deliver profitable growth via paid media. What you’ll do As Head of Self-Serve Paid Media, you will own and evolve Stripe's self-serve paid acquisition strategy, managing a team of 5-10 paid media experts and working cross-functionally with leaders across analytics, creative, product marketing, growth engineering, and finance. You'll be responsible for a substantial media budget and accountable for delivering efficient, scalable growth in signups, activations, and revenue. In this role, you'll own the long term strategy for how paid media delivers growth in Stripe’s self-serve business. You'll identify new channels and formats, build measurement frameworks that connect spend to business outcomes, and develop your team into world-class practitioners. You'll partner closely with data science to advance our attribution and incrementality capabilities, and with internal and external creative partners to produce high-

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments online and in person, embed financial services, power custom revenue models, and build a more profitable business. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects Stripe’s reputation and influence across the world. We’re looking for a highly entrepreneurial and creative professional to lead our regional communications as we grow our business across the Asia-Pacific region. What you’ll do The ideal candidate is both strategic and hands-on. They’re an exceptional strategist, with a proven ability to synthesize a wide range of inputs and perspectives into an effective game plan. They’re entrepreneurial and pragmatic, enjoying the adrenaline rush of shipping ambitious projects at pace and keen to invent new approaches rather than reverting to the familiar. They have a deep understanding of regional issues and economic trends, and an understanding of how financial infrastructure drives growth. They’re an excellent manager and coach, able to accelerate the development of high-performing colleagues. Responsibilities Define and own our communications strategy for the APAC region, including our Singapore headquarters and Southeast Asia and India , building the right approach to support the growth of our users and of Stripe’s business in the region. Develop and execute creative, high-engagement communications initiatives . Use a first-principles approach to build creative campaigns that strengthen our reputation in the region and advance economic growth. Work closely with Stripe users and partners to infuse their voices into campaigns, news announcements, and other activit

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier . Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website What you’ll do Intercept is looking for an experienced biotech/biohealth investor to join our team. We’re working to make sure the portfolio of technologies needed to radically reduce the burden of respiratory viruses exists. We have two main focus areas: air-cleaning technologies (ACT’s) and broad-spectrum preventatives (BSPs). For BSPs, our goal is to advance 2+ products that meet our target product profile through Phase 2. We make both grants and investments, using the most capital-efficient tool to advance our target product profile. Initially, this role will be focused on building internal investment processes, investment thesis, and supporting Intercept in establishing the investment function. Ultimately this role will focus on sou

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Radar ML team builds the fraud detection models that protect Stripe's $1.9 trillion payment network from fraud. The team owns 10+ real-time deep learning models that must constantly evolve to stay ahead of fraudsters. Each ML improvement translates directly into dollar impact for Stripe and its users. The team's models also power the Radar product suite that tens of thousands of businesses use to screen payments and manage fraud. Radar is growing fast, and the team is actively building new products like defenses against AI token theft, free trial abuse, and programmatic attacks. What you’ll do In this role, you will own ML work across the full lifecycle: researching new fraud patterns, building and deploying models, and sharing results directly with top Stripe customers. You will have opportunities to optimize Stripe’s most intensive ML models, and opportunities to ship 0-to-1 products from scratch. Responsibilities Build, train, evaluate, and deploy ML models that detect fraud across Stripe’s global payments network Research emerging fraud patterns like token theft and develop ML solutions to address them Apply advances in deep learning to improve model quality and detection rates at scale Co-build new fraud and abuse products directly with top users Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The p

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier . Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website . What you’ll do Intercept is looking for an exceptional scientist to join our team. We’re working to bring into existence a portfolio of broad-spectrum preventatives needed to radically reduce the burden of respiratory viruses. Our goal is to advance 2+ products that meet our target product profile through Phase 2. We make both grants and investments, using the most capital-efficient tool to advance our target product profile. This role will focus on conducting research, managing projects, and supporting diligence across our grant and equity pipelines. This work requires shaping and building out our internal points-of-view across a wide range of modalities that are relevant to respiratory viruses, which include innate immunity, adaptive immunity, direct-acting antivirals, hos