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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Developer Community Manager Location: Bengaluru, India About the Role Smartsheet is looking for a Developer Community Manager to build, grow, and lead our developer community from the ground up. In this role, you will establish the foundation, help define the culture, and create the programs that turn individual developers into an engaged community. You will earn trust one conversation at a time, and scale engagement through content, consistency, and authentic connection. You will report directly to the Director of Community and partner closely with Product, Engineering, Marketing, and Customer Success to ensure the developer voice informs everything we build. Our Community is central to how customers succeed — and our developer ecosystem is a critical part of that mission. This is a rare opportunity to build something from the ground up and leave a lasting mark on how the next generation of Smartsheet builders connect, learn, and grow. You Will: Act as the community's primary voice: respond to questions and threads across platforms. Moderate channels to ensure a safe, inclusive environment; enforce guidelines and manage escalations professionally. Drive engagement by sparking conversations, surfacing resources, and keeping threads active. Host recurring office hours and AMAs with internal guests to build relationships and identify developer needs. Nurture emerging contributors and connect them to broader advocacy programs. Manage the content calendar; plan, create, and schedule engaging content with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. About the Role: Smartsheet is looking for a Field Marketing Specialist to join our Global Field & Partner Marketing Center of Excellence (COE) in India. This role provides centralized program execution and operational support to our Field Marketing Managers (FMMs) and Partner Marketing leads across North America, handling the repeatable, detail-intensive work that keeps regional campaigns, events, and partner programs running smoothly. You will work behind the scenes on tracking, reporting, and coordination so that regional field marketers can stay focused on strategy and stakeholder relationships. You will partner closely with FMMs and Partner Marketing Managers day-to-day. This is a strong fit for someone who enjoys structured execution, has an eye for detail, and wants to build broad exposure to field and partner marketing operations. This role will report directly to the Marketing COE Director with a matrixed accountability to the Field Marketing Manager Team across North America. You Will: ● Support execution of regional campaigns and events by maintaining trackers, timelines, and status updates in Smartsheet. ● Assist Field Marketing Managers with logistics coordination for regional events, webinars, and partner programs (venue/vendor tracking, registration monitoring, follow-up tasks). ● Maintain and update pipeline and performance of programs to support AQL/TQL/SAO reporting for regional reviews. ● Help build and format recurring reporting materials including PowerPoint recap decks, Excel summaries, and e

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking to hire a Product Manager II to join our Product Organization. You'll own a set of experiences and help define what "great" looks like as AI reshapes how customers work across Smartsheet. You’ll help identify the needs of our customers, and empower customers to drive meaningful change in their organizations. You’ll report to our Director, Product Management. You may work from our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own a set of features end-to-end — defining and shipping them against clear success criteria Define a set of features/experiences based on customer needs, market trends, and business outcomes Make the feature-level release calls (ship, block, or defer) and own quality and readiness for what you ship, including AI behavior where it's involved Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success Partner with research, product design, data science and analytics teams to validate hypotheses Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience You Have: A technical degree, or equivalent experience working closely with engineers to make product decisions on behalf of customers Two or more years of product management experience, ideally building tools that people use every day A data-informed mindset: you define and track feature metrics, dig into the "why" behind them, and separate real customer value from hype Experience partne

Customer care and customer service are both processes that help customers with a product or service, but customer care focuses more on building an emotional connection with the customer: Customer care Involves building an emotional connection with customers and ensuring that agents solve customer problems while also supporting their emotional needs. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Customer service Involves providing support to customers before, during, and after they purchase a product or service. This may include answering questions, resolving concerns, or troubleshooting problems. Some qualities of good customer service include: Empathy: Understanding another person's emotions and perspective Problem solving: Being able to solve problems Communication: Being able to communicate effectively Active listening: Focusing completely on what another person is saying Promptness: Handling customer concerns in a timely manner Professionalism: Treating customers with respect and representing the company in a good light

Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents. Identify customer service channels They identify customer service channels and solutions for managing customer concerns. Some skills that are important for customer support executives include: Communication skills Problem-solving skills Empathy Technical proficiency Time management Patience Adaptability Attention to detail

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a VP of Product Management to lead AI product strategy at Smartsheet. You will lead a product team responsible for defining our comprehensive AI vision and roadmap, ensuring we build a cohesive, coordinated approach to how AI transforms our product. Your team will establish the strategic direction for specialized AI agents, evaluation infrastructure, and AI-powered capabilities, from platform foundations through to customer-facing features. You will report to our Chief Product and Technology Officer located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Lead a high-performing product team focused on defining and executing Smartsheet's comprehensive Applied AI product strategy. Define the strategic roadmap for AI product initiatives — from conversational experiences, MCP, automations, specialized agents, and evaluation infrastructure through to AI-powered features in customer-facing products — ensuring a cohesive, coordinated vision. Own the business outcomes of the AI portfolio — define the success metrics (adoption, retention, expansion, and revenue impact), set the targets, and hold the team accountable to them. Instrument, measure, and iterate: build the data and evaluation foundation that tells us whether AI features are actually working, and use it to make hard prioritization calls — including what to sunset. Move fast in a fast-moving space — ship, learn, and adjust in short cycles rather than waiting for per

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Procurement Specialist to join our Procurement team, partnering closely with Legal, Finance, and Accounting across the Procure-to-Pay process. Our procurement function is in the midst of a transformation, and we want to be upfront about what that means for this role. Today, much of this work is hands-on and transactional: manually moving requests through intake, creating requisitions and purchase orders, routing contracts for signature, loading documents into our systems, and keeping records current. We are actively working toward intake and orchestration technology that will automate much of that manual work, and we expect the role to evolve over time from process execution toward greater category ownership. We anticipate meaningful improvements within the next year, but we can’t commit to a specific timeline, and that evolution is not guaranteed. Coming into this role, you should expect a significant manual and transactional workload, and a real opportunity to shape how the function matures as the technology and processes come online. Alongside that day-to-day execution, you’ll also begin acting as a buyer for designated lower-value, low-risk spend categories—owning the outcomes for those categories. As our tooling matures, you’ll increasingly use our procurement platforms as tools to leverage rather than serving as the manual engine behind them. We’re looking for someone who is energized by that trajectory and genuinely comfortable doing the hands-on work required to get there.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting. This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed Perform initial data quality checks on extracted data Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines Other job duties as assigned. You Have: Bachelor's degree in related preferred 2+ years of experience in metadata management beneficial Experience in Cloud and SaaS go-to-market (GTM) Knowledge of data governance challenges and best practices for data quality and data stewardship A high level of proficiency in Excel (can perform complex functions) and Salesforce.com or equivalent CRM tool The ability to serve as a condu

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Solutions Consultant in Professional Services Delivery to act as a strategic partner for our customers, helping them navigate complex business challenges through an advisory-led approach to professional services. You will help customers rethink their business processes by designing and deploying capabilities that leverage modern automation and AI-native solutions. You will lead several concurrent projects, moving beyond basic implementation to deeply understand a customer’s core objectives and deliver solutions that drive digital transformation and measurable organizational change. We are looking for a consultant who balances technical execution with a consultative mindset—someone who can manage the details of project delivery while partnering with account teams to identify new opportunities for customer growth and expansion. You will report to the Manager, Consulting. This is a remote eligible position and you may work remotely from the Eastern region in the US where Smartsheet is registered. You Will: Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases. Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. At Smartsheet, our mission is to empower anyone to drive meaningful change. We're hiring a Manager of UX Research to join our world class UX Research team. Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide range of research methodologies, HCD practices, and a deep understanding of our customers to create efficient, powerful, and intuitive user experiences that drive business results. On the UX team, you'll help shape the future of work. About UX Research And The Role As Manager of UX Research, you'll lead research for one of Smartsheet's core product areas, uncovering customer insights that drive product decisions and measurable business impact. You will own the research roadmap for your area, run studies hands on, and guide a small team of researchers as they do the same. You'll partner closely with Product and Design leaders to make sure the customer's needs show up in what we build and how we prioritize. You will report to our Director, UX Research. This role is fully remote and open to candidates anywhere in the US where Smartsheet is a registered employer. You will Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact. Manage and mentor a small team of researchers, supporting their growth and the quality of their work. Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process. Collaborate wit

The Sales Executive/Manager for the CFS business is responsible for driving volume, revenue, and market share by acquiring new customers and maintaining strong relationships with freight forwarders, CHAs (Custom House Agents), shipping lines, NVOCCs, and import/export customers. The role focuses on promoting CFS services, understanding customer requirements, negotiating commercial terms, and coordinating with operations to ensure seamless service delivery. Source: Adani Group | Job ID: 47227

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a skilled content marketer with sharp writing instincts and a demand gen mindset to join our Growth Marketing team. In this role, you'll be responsible for creating compelling short and long-form content that moves audiences to act, from email and SDR sequences to landing pages, social copy, and campaign assets (guides, ebooks, survey reports etc). You're a storyteller who leads with customer pain points and value propositions while speaking to the specific challenges of the people you're writing for, not just the features of the product. You know how to distill complex B2B topics into crisp, engaging copy that resonates across the buyer journey. You thrive in a collaborative, communicative, fast-paced environment where strong writing, cross-functional partnership with a variety of teams, and data-informed decisions are equally valued. This role will report to the Sr. Manager, Content Strategy. You Will Writing and Content Creation Write high-quality short and long-form content across multiple formats including landing pages, marketing and SDR emails, social copy, and campaign assets Craft persona-driven copy that leads with audience pain points and business challenges, connecting product value to what buyers actually care about Engage internal subject matter experts, customers, industry leaders, and partners to develop content with an emphasis on authentic storytelling Translate complex product and industry topics into clear, engaging copy that meets personas where they are in their journey Review and

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Singapore and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align custom

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking change agents to join our West Coast Commercial Sales Team as an Account Executive . You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size) Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Utilize existing sa