Agent Solution Architect Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About the Role WPP Production is looking for a hands-on Production Solutions Architect to transform how content is produced for clients in Japan. Rather than simply delivering 100 content assets, this role designs and implements the workflow through which those 100 assets - and the next 1,000 - can be produced efficiently, consistently and responsibly. You will work with clients to understand their production challenges, design AI-enabled workflows, configure agents and automation tools, run pilots and help transition successful solutions into live production. You will primarily use WPP Open, Open Production and other approved WPP capabilities, supplemented by approved third-party tools where appropriate. This is an autonomous individual-contributor role embedded in Japan and working closely with Global Solutions Design, APAC Expansion Studios, the Agentic Centre of Excellence and WPP Open. Key Responsibilities Client Discovery and Solution Design Lead client workshops to understand business objectives, content requirements and current production processes. Map existing workflows and identify opportun

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The AI Agent & Experience team is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle. As a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company. A day in the life (Responsibilities) Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows Write high-quality, well-tested code and participate in design and code reviews Collaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions Contribute to the team's adoption of agentic development practices and tooling Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a c

About the Role Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a prod

About the Team The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI. About the Role As a Security Engineer on the Agent Security Team , you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale. We are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security. We’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems. You’ll be responsible for: Architecting security controls for agentic AI – design, implement, and iterate on identity, netwo

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or large groups of agents solving very large problems . Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute. We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play. Responsibilities: Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents) Design and implement rigorous quantitative benchmarks for large scale agentic tasks Work with our product org to find solutions to our most vexing challenges in applying agents to our products You may be a good fit if you: Have experience with large-scale RL on language models Have experience training multi-agent systems Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface. Have good communication skills and an interest in working with other researchers on difficult tasks Have a passion for making powerful technology safe and societally beneficial Are excited for a mission-driven org with fast-paced, impactful work Representative projects: Design and build reinforcement learning environments to train groups of

Role Overview The Solutions Engineer (SE) for France is a critical technical and business-driven consultant who understands the specific digital transformation needs of French and European enterprises. Acting as a trusted advisor, the SE provides business-centric expertise that helps our regional Sales team establish market relevance, secure deal-level visibility, and clearly differentiate Talkdesk's AI-powered solutions from legacy competitors. This role is calibrated for a fully autonomous, mid-level operator who is highly "AI-savvy." You are not just a presenter of slides; you are a hands-on practitioner who knows how to configure conversational AI products, build live prototypes, and architect solutions. You will deeply understand the unique nuances of the French market—including data sovereignty expectations, regulatory compliance (such as GDPR), and complex system integrations—while maintaining fluent, daily collaboration in English with our global product and engineering teams. Responsibilities Hands-on AI Prototyping & Configuration: Design, build, and configure customized, live proof-of-concepts (PoCs) featuring Talkdesk Autopilot and AI Agents. This includes hands-on prompt engineering, defining Guardrails, setting up Retrieval-Augmented Generation (RAG) knowledge sources, and mapping conversational flows. Strategic French Market Advisory: Understand customer-specific business challenges in France and French-speaking Europe to provide consultative, business-driven solutions for prospective and existing customers, guiding them on how to transition from legacy, rigid IVRs to dynamic, AI-powered automation. Deal Strategy & Differentiation: Partner with the regional Sales team to deliver business-centric expertise. Establish highly resonant, deal-level visibility that clearly positions Talkdesk's speed, agility, and AI superiority over competitor offerings. Technical Architecture Design: Map out integrations between Talkdesk's AI suite and customer eco

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXSI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do Lead discovery with the customer: orient in their codebases and workflows, find the

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do Lead discovery with the customer: orient in their codebases and workflows, find the

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do Lead discovery with the customer: orient in their codebases and workflows, find the

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do Lead discovery with the customer: orient in their codebases and workflows, find the

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer-AI Security to join our team. This is a Hybrid (based in San Jose, CA or Bellevue, WA with a 3 days in office requirement) role, reporting to the Director of Software Engineering in the Emerging Tech department. You will be responsible for designing and implementing core infrastructure components and distributed systems, serving as a foundational architect for our AI security solution. This high-impact role focuses on scaling security infrastructure to support hundreds of millions of users, collaborating with stakeholders across the development lifecycle to drive innovation and technical excellence. What you’ll do (Role Expectations) Architect, develop, and optimize a low-latency, high-throughput AI Security plane utilizing Rust, specifically leveraging its async/await model for highly efficient I/O and service-oriented architecture Build resi

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. For over 20 years, Smartsheet has helped people and teams achieve–well, anything. As the Intelligent Work Management Platform, we are redefining the velocity of work by uniting people, data, and AI to move businesses forward. We don’t just automate tasks; we eliminate execution silos and turn strategic vision into measurable enterprise impact. We’re creating a space to think big and take action, because when challenge meets purpose and AI-powered execution meets human ingenuity, that’s magic at work. It’s what we show up for every day, helping organizations not just keep up with change, but thrive because of it. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for a Principal AI Engineer, who craves variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Own the target-state architecture for Smartsheet's AI platform, defining the standards that bind Data, Agents, Knowledge Graph, Context Graph into one coherent system. Set the architecture for the agent harness and sub-agent framework including orchestration, lifecycle, hand-off contracts, Evals (Offline and Online) and capability-tier classificati

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Requirements and Responsibilities: Agentic Transformation Leadership: Spearhead the transition from traditional code generation to agentic workflows. Define the architecture, guardrails, and patterns for how engineers build and manage AI agents to automate and scale our development lifecycle. Individual Contributor: Remain hands-on and able to code, build prototypes, and architect agent workflows as needed. Technical Ownership: Assume technical ownership of the security, quality, scale, and performance of products delivered from our Belfast hub (collaborating closely with o

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Business Apps Supply Chain team is an innovative group of product and technology enthusiasts focused on creating and deploying next-generation solutions in the Supply Chain domain. We are transforming how enterprise solutions are built driven by our customers' business critical problems. Our team strikes an ideal balance between deep technical execution (including advanced data engineering and AI tooling) and a sharp customer focus to create highly impactful products that accelerate value realization across our customer base. The Role: You will gain experience in the Supply Chain and related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ product offering in this domain. Take this chance to rethink the way companies run their Supply Chain processes, with a specific focus on Procurement and help our customers to accelerate their value realization with Celonis. As an Application Product Manager for Procurement, you will operate at the intersection of customer-facing solution engineering and core product innovation to architect and deploy cutting-edge enterprise AI solutions. In this hybrid role, you will partner directl

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Business Apps Supply Chain team is an innovative group of product and technology enthusiasts focused on creating and deploying next-generation solutions in the Supply Chain domain. We are transforming how enterprise solutions are built driven by our customers' business critical problems. Our team strikes an ideal balance between deep technical execution (including advanced data engineering and AI tooling) and a sharp customer focus to create highly impactful products that accelerate value realization across our customer base. The Role: You will gain experience in the Supply Chain and related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ product offering in this domain. Take this chance to rethink the way companies run their Supply Chain processes, with a specific focus on Procurement and help our customers to accelerate their value realization with Celonis. As an Application Product Manager for Procurement, you will operate at the intersection of customer-facing solution engineering and core product innovation to architect and deploy cutting-edge enterprise AI solutions. In this hybrid role, you will partner directl