Agent Solution Architect Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Emerging Products Design Team Emerging Products is an org pillar inside Auth0. We figure out what's next. You'll be designing systems that help developers secure AI agents, manage granular permissions, and build on identity primitives that don't fully exist yet. Engineers, PMs, and Designers work on the same problems at the same time. There is no design-then-build sequence. There's just build. What you’ll be doing When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for strong systems thinking, taste, quality, experience, and being the voice of the customer. You hold the quality bar when speed is pushing everything toward "fine." Prototype at volume : Use AI tools and code to explore dozens of directions fast, then narrow based on what works and what solves the actual problem. Design in the codebase: Work within our React and Next.js environment to refine components and interactions where user

WHAT IS BOX? Box is the world’s leader in Intelligent Content Management. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia. WHY BOX NEEDS YOU Box provides developers a complete set of pre-built UI components and APIs for rendering, searching, and managing files and AI agents, allowing developers to build secure, enterprise-ready, and feature-rich applications. These capabilities enable developers to extend the Box platform to address new use cases, streamline operations and connect to existing applications and systems. We’re hiring a world-class B2B Senior Product Marketing Manager with developer tools and platform experience to lead all GTM efforts. You’ll own the full spectrum of product marketing, from industry positioning and messaging to content development and integrated go-to-market planning, to partnering with the Box developer relations team to engage deeply and credibly with the community. This role reports to the VP of Product Marketing and

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in partnership with the Regional Manager; the Manager owns execution end to end within that scope and brings recommendations when scope needs to change. This is a hands-on leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results, working cross-functionally with Regional Managers, Team Managers, SMEs, and WFM. Key Responsibilities Own the enablement function end to end — assess gaps, prioritize initiatives, and drive them to completion within scope agreed with the Regional Manager; surface recommendations when scope should change. Onboarding & curriculum — own the end-to-end onboarding for new Support Specialists; design, build, and continuously improve structured training that reflects current workflows, tools, and contributor-experience standards, so agents ramp quickly and confidently. Coaching & development — build and maintain ongoing training across all tiers; partner with Team Managers to close skill gaps with targeted interventions that translate into performance improvement. Quality assurance — own the QA program: scorecard design, calibration, audits, and reporting; keep QA consistent, fair, and actionable, and require that quality feedback cite a current source document. Knowledge base / SSOT — own the support knowledge base and its review cadence so guides stay accurate and current, and retire stale content. Team leadership — lead, develop, and manage a small team of Enablement & QA Specialists; set priorities, coach, and keep the team unblocked and accountable to high-quality output. Cross-functional part

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for licensed insurance professionals to act as the frontline champions of our insurance agency. In this role, you will serve as the go-to guide for our users as they navigate their insurance protection journeys. You will own the entire post-purchase experience - troubleshooting complex billing issues, processing endorsements, adjusting coverage on the fly, spotting upsell opportunities, and saving accounts at risk of churning. If you are a naturally empathetic problem-solver who loves insurance and wants to help users get the most value out of our all-in-one platform, we want to hear from you. What you’ll do: Engage potential and current members via phone, email, text, and chat to assist with their insurance needs Respond quickly to customer needs helping to resolve inquires quickly and efficiently Help collect post-bind documentation to ensure customer policies are handled properly Navigate 20+ carrier portals to adjust coverages with high accuracy Receive customer service inquiries from a variety of sources helping our agents focus on selling Monitor the book of business to identify retention opportunities Review renewals to ensure customers have the most up to date information Identify cross-sell opportunities and help close any coverage gaps. We are a small team looking fo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Customer Success team within Customer Experience supports Coinbase Financial Services Europe Ltd (CBFSE), our MiFID-regulated entity in Cyprus, delivering compliant support across phone, chat, and email. As a CX Supervisor, you'll lead a team responsible for monitoring and improving the quality and regulatory compliance of all customer communications, ensuring interactions are clear, fair, and fully aligned with CySEC and MiFID requirements. What you'll do: Lead a team of CX agents and QA analysts supporting CBFSE customers across phone, chat, and email, driving performance and regulatory compliance across all channels. Own the CX quality assurance framework for Cyprus, including scorecards, sampling methodology, and calibration sessions, and drive continuous improvement in quality and compliance metrics. Review recorded customer communications to verify adherence to MiFID and CySEC conduct-of-business standards, including risk warnings, disclosure requirements, and prohibition of unauthorized investment advice. Partner with Compliance, Legal, AML, Operations, and Training to translate regulatory requirements into actionable CX processes, scripts, and knowledge base content, and coach agents on QA outcomes. Manage customer and regulatory-sensitive escalations through root-cause analysis and remediation, and report CX quality and compliance KPIs to senior stakehol

JOIN OUR TEAM As a Senior Software Engineer on our Web & API team, you will play a key role in shaping and evolving our e-commerce storefront. Working across the full stack, from React components and data integrations to AI-powered features, you will take ownership of complex features end-to-end, from specification and architecture through to delivery and monitoring. In close collaboration with Product and Design in an agile environment, you will combine a keen eye for performance with a drive to build experiences that delight millions of customers. Your curiosity for emerging technologies will help the team work smarter, ship faster, and continuously push the boundaries of what is possible. This position is permanent and based in Munich . WHAT YOU'LL DO Design, build, and maintain features end-to-end across the storefront and mobile API, from specification through server-side data loading and UI to production release and maintenance Build and extend integrations with our e-commerce, headless CMS, search, analytics, and experimentation platforms Build AI-powered user-facing features, directing and reviewing AI coding agents in your own and the team's workflow while owning the correctness, security, and maintainability of everything that ships Own the caching, rendering, and performance strategy for the storefront and mobile API Partner with Product Managers and Designers to turn business goals into performant, high-quality user experiences Champion code quality and reliability through testing, code reviews, and the conventions and context that keep the codebase healthy for both engineers and AI agents as it grows YOU COME WITH Deep expertise in React, TypeScript, and modern frontend development, backed by strong software architecture skills and solid engineering principles A sharp focus on performance across the stack, from frontend rendering to backend data fetching, including server-side rendering (ideally with React Router) and GraphQL Strong specification and ar

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English , and the interview process will be cond

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. You will own and elevate our mission-critical research platform that directly accelerates SpaceXSI's frontier work. The evals team creates and executes instruments for measuring model capabilities and behaviors. These instruments are used to clean datasets, provide feedback for experiments, and track growth throughout training. The evals team also diagnoses why agents fail and how to make improvements both short and long term. We manage the execution infrastructure, design data sets and grading schemes. You will design, build, and ship delightful and bulletproof systems that engineers love to use every day. This role values a strong attention to details, first principles reasoning, and great taste. We are open to all levels from new grads to senior engineers. Requirements Software engineering proficiency and 3+ years of experience actively writing code. A track record of shipping high quality projects and a strong sense of urgency. Exceptional product taste - you have a sharp sense for what “good” looks like in outputs, and you can translate fuzzy notions of quality, helpfulness, truthfulness, and safety into concrete, measurable criteria. Strong attention to d

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows. Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform. Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role off

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior AI Analyst, GTM Intelligence to join our team in a Remote within the United States role, reporting to the Director, CRM & PRM Applications in the Information Technology Business Apps department. You will combine deep SaaS GTM domain knowledge with experience defining decision-grade signals for sellers—across both direct and partner/channel-led selling—and partner with engineering to bring them to life as AI agents. In this role, you will identify where reps, partner managers, and leaders need real-time signals, and work with engineering to build and prioritize the roadmap for how AI-generated signals power seller decisions across the business. What You’ll Do (Role Expectations) Partner with Sales, Partner/Channel, and RevOps leadership to identify where reps and partner teams rely on gut feel, and define signals (deal risk, expansion opportunity, churn risk, next-best-action, partner pip

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Platform team is at the heart of Airbnb’s mission to deliver a seamless, high-quality experience for millions of hosts and guests. We don’t just find bugs — we build the systems that prevent them. Our team sits at the intersection of Quality Engineering, Infrastructure, and Applied AI . We are evolving how software quality is built by integrating LLMs, intelligent automation, and data-driven systems into the testing lifecycle. You will join a high-impact group of engineers focused on building AI-powered quality systems that scale across one of the world’s most complex codebases. The Difference You Will Make As a Software Engineer , you will play a key role in building and evolving AI-native quality workflows across Airbnb. You will design systems that apply AI directly to the testing lifecycle , helping developers and quality engineers build, validate, and ship high-quality software at scale. In this role, you will: Build AI Agents for the Testing Lifecycle: Design and implement AI agents that support developers and quality engineers across the testing lifecycle — from test case generation and evolution to automation and maintaining test coverage as the codebase changes. Advance AI-Native Quality: Move beyond traditional automation by building systems that continuously adapt test coverage based on code changes and system behavior. Improve Developer and QE Productivity: Identify bottlenecks in testing and CI/CD workflows, and solve them through intelligent automation that reduces manual effort and accelerates feedback loops. Integrate AI into Engineering Workflows: E

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This position is based out of our India Development Center in Hyderabad. Who we are looking for Join Truveta’s Intelligence Platform and Applications (IPA) team to build the next wave of healthcare AI — developing adaptive agentic systems and fine-tuned foundation models that continuously learn, reason, and accelerate real-world impact. Guided by Truveta’s mission of Saving Lives with Data, you’ll help transform how health data becomes intelligence, powering breakthroughs that enable researchers, clinicians and operational managers to make data-driven, proactive, and impactful decisions. We firmly believe that patients, doctors, and medical researchers deserve to benefit from the artificial intelligence revolution that is transforming productivity, creativity, and communication. You’ll help shape the AI capabilities that make healthcare more intelligent, efficient, and equitable — driving real-world impact across research, care delivery, and patient outcomes. If you’re seeking a sense of purpose and are motivated to advance how AI supports learning, decision-making, and discovery in healthcare, you’ll find this an inspiring place to grow. We are seeking AI Engineers who thrive at the intersection of agentic and applied AI, machine learning, and large-scale engineering. You’ll blend ML craftsmanship with platform engineering excellence to create scalable, self-improving AI agents and models that learn from vast, diverse healthcare data and deliver meaningful insights through

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Marketing Manager – Zero Trust for Agentic AI to join our team. This is as remote-eligible role for candidates located in the Pacific time zone, reporting to the VP, Product Marketing – AI Security in the Marketing department. AI agents are no longer a concept — they are in production today, acting autonomously, accessing sensitive systems, and making decisions on behalf of the organizations that built them. The security industry has barely begun to catch up. As the Principal PMM for Zero Trust for Agentic AI, you will help define how enterprises think about this problem — and why Zscaler is uniquely positioned to solve it. You will build the vocabulary, the narratives, and the go-to-market foundation for one of the most consequential emerging security challenges of our time. This role is for someone energized by ambiguity, obsessed with getting ahead of the curve, and bold enough

P-1580 About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databricks.com, the blog, landing pages, hubs, microsites, and event properties. We are rebuilding the platform from the ground up, AI native from the start, and pioneering an agentic SDLC as our operating model. The Role: As Senior Software Engineer, AI Native Web Platform on the Web Engineering team, you will build and scale the platform layer that Web Engineering builds on: framework, infrastructure, CI/CD, and deployment pipelines. You will work under the direction of the Staff Software Engineer and contribute to a unified, agentic-ready foundation that shifts platform maintenance from per-surface effort to a centralized, scalable system. The impact you’ll have : Build and scale platform infrastructure including CI/CD pipelines, deployment automation, secrets management, and edge delivery configurations that power all of databricks.com Own accessibility testing in CI, bringing automated a11y validation into the deployment pipeline so accessibility is enforced at every release rather than caught after the fact Implement consent management infrastructure at the platform layer, replacing fragmented per-surface implementations with a centralized, policy-driven system that enforces compliance automatically across all web properties Contribute to tech stack unification: consolidating a fragmented set of frameworks and deployment models onto a shared design system and unified deployment foundation Operate in an AI native SDLC where agents assist across code generation, testing, and deployment, building faster and more reliably alongside them What we look for: 8+ years of software engineering experience with a track record of shipping and operating production web infrastructure Strong expertise across web platform infrastructure including CI/CD, deployment pipelines, build systems, and edge

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The next leap in enterprise Finance will not come from automating what we already do; it will come from making Finance intelligent — helping the Office of the CFO move from gatekeepers to growth catalysts with faster insight, stronger controls, and better decisions at enterprise scale. At Everpure, we do not layer AI on top of legacy workflows — we redesign the work itself. Inside the Office of the CFO, our newly formed Finance AI Factory carries a clear mandate: build AI-native Finance from the ground up — agents that surface insight as events happen, documents that are read, routed, and processed under control, and decisions backed by models that are accurate, auditable, and trusted at enterprise scale. You’ll build the team and the technology with it. As Senior Engineering Manager, Agentic AI for Finance, you’ll hire and lead a high-performing Finance AI Factory engineering team from scratch — designing and shipping production-grade, control-aware AI agents that transform how Finance closes the books, applies cash, reconciles accounts, and executes core workflows. This is a hands-on leadership role — roughly 60% architecture and technical delivery, 40% people leadership — for a builder-turned-manager who can set technical direction, raise the bar on quality, coach a high-caliber team, and translate complex finance process pain into trustworthy automation. WHAT YOU'LL DO Own the end-to-end agentic AI archi