Ai Knowledge Analyst Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design state-of-the-art ML models and large-scale ML systems for underwriting and portfolio management for Stripe Capital based on ML principles, domain knowledge, risk, regulatory and engineering constraints. Design systems to speed up the time from idea to deployment of new models. Experiment and iterate on ML models (using tools including PyTorch and TensorFlow) to achieve key business goals and drive efficiency. Develop pipelines and automated processes to train and evaluate models in offline and online environments. Integrate ML models into production systems and ensure their scalability and reliability. Collaborate with product and strategy partners to propose, prioritize, and implement new product features. Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Machine Learning, Mathematics, Physics, Statistics, or a related field, plus two (2) years of experience in Building and shipping ML systems in production. Must have two (2) years of experience in each of the following: ML algorithms and model architectures; Designing, training and evaluating machine learning models; Productionizing and deploying machine learning models at scale; Orchestrating data pipelines and leveraging large-s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet. There is an enormous amount of work ahead, and an opportunity to do some of the most meaningful work of your career. About the team The Funded Startups team partners with the most promising venture-backed startups across EMEA. We combine deep knowledge of Stripe’s products with strong relationships across the startup ecosystem to help founders build, monetize, and scale their businesses globally. Our work brings the next generation of high-potential businesses to Stripe and helps them create sustainable growth—directly advancing Stripe’s mission to increase the GDP of the internet. What you’ll do As an Account Executive on the Funded Startups team, you will build partnerships with some of Italy’s most innovative and fast-growing venture-backed startups. You will help founders and operators understand how Stripe’s financial infrastructure can support their growth ambitions, unlock new revenue streams, and create an advantage in their markets. You will own a high-velocity sales motion from prospecting through close, while developing a strong understanding of each user’s business, technical environment, and priorities. You will identify opportunities for users to adopt more of Stripe’s product suite, create and execute campaigns that build new pipeline, and partner cross-functionally to set users up for long-term success. Responsibilities Identify and qualify high-potential venture-backed startups through inbound leads and proactive outbound prospecting. Own the full sales cycle, from first engagement to closing Build and execute territory and account plans that drive new business, product adoption, and sustained user value. Develop a deep understanding of users’

Who we are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone's reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe products. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team and work with customers on complex opportunities, support revenue attainment for the product line, serve as an advisor on go-to-market sales plays, enable and uplevel the broader GTM organization, and provide critical insights to our product and engineering teams. What you'll do As a Specialist Solution Architect for Crypto and Stablecoins, you'll lead in-depth product discussions with our top users and prospects and execute against our go-to-market strategy for Stripe's crypto and stablecoin products, including Bridge and Privy. You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends in digital assets and influencing the product roadmap for Stripe's crypto infrastructure offerings. Responsibilities • Act as a subject matter expert on Stripe's crypto and stablecoin products, including Bridge and Privy, to accelerate opportunities globally • Demonstrate a deep understanding and working knowledge of digital asset infrastructure, stablecoin protocols, blockchain networks, and crypto pay

Who we are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe products. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team and work with customers on complex opportunities, support revenue attainment for the product line, serve as an advisor on go-to-market sales plays, enable and uplevel the broader GTM organization and provide critical insights to our product and engineering teams. What you’ll do As a Specialist Solution Architect, you will lead in-depth product discussions with our top users and prospects and execute against our go-to-market strategy for our Money Management products, including Stripe Capital, Issuing, Treasury, and our global Payouts suite. You will educate our product and engineering teams on market trends and strongly influence the product roadmap for the Money Management product suite at Stripe, helping us become the primary way merchants run their businesses. Responsibilities Act as a Subject Matter Expert on Stripe’s Money Management products (including Capital, Issuing, Treasury, and our global Payouts suite) to accelerate opportunities. Demonstrate a deep understanding of embedded finance applications that leverage Stripe’s products, articulating how they combine to create a

Specialist Solutions Architect, Money Management (APAC and Greater China) Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embe

About the Team The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed. Within GTM onboarding, we establish a shared foundation during the first 30 days and build deeper role readiness for technical GTM teams as they progress through ramp. About the Role OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles. Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30–90, when new hires need to translate product and deployment knowledge into practical, job-specific capability. You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement. Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions. In this role, you will: Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles Define learning outcomes and readiness standards in partnership with technical GTM leaders Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness Partner with Product, technical subject-matter experts, and G

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for signal integrity (SI) system design engineers who have a deep expertise in the SI area, and hold strong system level design knowledge This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead system signal integrity (SI) design for AI supercomputer product in the data center application. Collaborate with chip, package, boards, rack and system engineers, design partners to drive system SI design and develop innovative interconnect and high-speed technologies Identify and evaluate new technologies and methodologies to improve signal and power integrity in product design, and contribute to the development of new products and technology by providing expertise in signal integrity Perform simulation and modeling to identify and troubleshoot signal integrity issues Lead system interconnect design, bring up and qualification As the scope of the role and team grows, understand and influence roadmaps for hardware partners for our datacenter networks, racks, and buildings. You might thrive in this role if you: Have at least 10 years of industry experience, including experience design hardware system and SerDes testing for data center applications Have a strong bias toward action, and won’t take no for an answer. Have experience and good knowledge of system design experience in the SI areas, from chip, SerDes, board, rack level Have ex

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who you are You are an experienced Infrastructure Engineer Engineer who owns backend infrastructure end to end. You design multi-tenant, microservices-based systems that other engineering teams build on, and you make deliberate architectural tradeoffs around consistency, latency, scale, and cost. You are comfortable going deep — service mesh internals, database internals, distributed-systems failure modes — and equally comfortable defining the reliability and security contracts an enterprise AI platform depends on. Responsibilities Design, own, and evolve scalable microservices architectures on Kubernetes across GCP, Azure, and AWS, including multi-tenant isolation (namespaces, network policies, per-tenant resource quotas and RBAC). Build core platform and data-plane components in Golang and Python — data ingestion, knowledge-base indexing and vector/graph search, application connectivity, workflow automation, and ML operations — against explicit latency and throughput SLOs. Own service-to-service communication: gRPC/protobuf API contracts, service mesh (Istio/Linkerd), load balancing, retries, timeouts, and circuit breaking. Make and document architectural tradeoffs — partitioning

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role Snowflake’s mission is to mobilize the world’s data as the AI Data Cloud. Our AI & Developer products including CoCo for builders, CoWork for knowledge workers and well our developer tools like Notebooks, Streamlit, and App Runtime are how we put that mission into the daily workflows of developers and data teams. We're looking for a Senior Developer Relations leader to own how builders discover, adopt, and succeed with Snowflake's AI and Developer portfolio, and to build and lead a team of Developer Advocates doing that work. You'll set the developer point of view for an ambiguous, fast-moving product area, manage and grow a team of DAs, and stay technical enough to set the quality bar yourself. What you'll do Own the developer strategy for AI & Developer tools Shape the developer point of view for complex, emerging product areas; anticipate where builders get stuck and align on the adoption path. Connect market shifts, developer behavior, customer demand, and Snowflake strategy to influence product direction. Maintain full awareness of the AI and Developer landscape and be the voice of the developer internally. Set the technical and quality bar Personally produce and review production-quality adoption assets reference apps, quickstarts, demos, deep-d

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

One97 Communications Limited (“Paytm”), India’s leading payments and financial services distribution company and through its affiliates, a pioneer of QR codes, Soundbox, and mobile payments. Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The litigation team manages pan India Litigation (i.e civil, consumer, labor, arbitration, etc. day to day Advisory to business, coordination with Law Enforcement Agency. About the role: We are seeking the candidature of an effective & efficient individual in a DGM position, who would be aligned with the Litigation team and will be dealing with in- house Litigation matters on a Pan India basis, for the entire One97 group. Expectations/ Requirements 1. Litigation Management and control 2. Good legal Knowledge 3. Drafting of legal notices, written statements, replies, representations, presentations, etc 4. Legal Advice on day-to-day operation 5. Handling Police complaints/notices/letters 6. Court appearance on behalf of Company 7. Managing external counsel 8. Risk management 9. Coordinating and dealing with various authorities 10. Coordination with cross-functional teams to ensure compliances to all the prescribed regulatory norms. 11. Legal research and miscellaneous legal work 12. Draft and review pleadings, motions, and other court documents 13. - Develop and implement litigation strategies 14. - Manage case files and maintain accurate records Superpowers/ Skills that will help you succeed in this role ● 12- 15 years of work experience in handling litigation matters. ● Minimum 4-5 years of experience working in-house in litigation. ● Experience in specific areas of litigation (e.g., commercial, employment, intellectual property) ● Familiarity with court procedures and rules ● Good interpersonal skills to effectively communicate and coordinate complex issues

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Facilities Mechanical Engineer is a hands-on technical professional responsible for maintaining, troubleshooting, and optimizing building mechanical systems while supporting capital project development. This role combines engineering expertise with direct field work, requiring both technical knowledge and practical application skills. Essential Responsibilities : Building Systems Management Maintain and optimize industrial Boilers, Chillers, HVAC, plumbing, mechanical, and fire life safety (FLS) systems across assigned facilities Perform preventive and corrective maintenance on building mechanical equipment Troubleshoot system failures and implement effective solutions to minimize downtime Conduct regular inspections and assessments of mechanical syst

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Additional responsibilities include, but are not limited to: Responsibilities: Performs electrical or mechanical troubleshooting to determine problems in non-functioning electro-mechanical equipment used in the manufacturing process Dismantles, adjusts, repairs and assembles equipment according to layout plans, blueprints, operating or repair manuals, rough sketches or drawings Uses test and diagnostic equipment to perform checkouts. Rebuilds manufacturing equipment as required May perform equipment modifications as directed by engineers. Successful Candidates must have the following Qualifications: Knowledge of AC/DC circuits, including: fundamentals of electricity, and basic electronic components and circuits Strong mechanical aptitude with the ability to understand and fix mechanical systems Vacuum system knowledge and troubleshooting ability Ability to use schematic diagrams to troubleshoot systems to components level Intermediate PC skills including a familiarity with MS Office Suite. Understanding of the process flow related to area equipment Problem-solving skills and the ability to efficiently prioritize tasks Ability in multi-tasking complex projects and enjoy working in a fast pace environment Time management, organization, and prioritization skills Follows procedures and work with minimal supervision</li