Ai Knowledge Analyst Jobs

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Deal Desk Strategist, you'll be a key partner to GitLab's Asia-Pacific and Japan (APJ) Sales and Revenue teams, shaping how we structure, quote, and book deals that support our growth. You'll sit at the center of the quote-to-cash process and serve as the subject matter expert for sales-assisted quotes in Salesforce. You'll ensure deal intent is accurately captured in quotes, order forms, and bookings, and help resolve issues before they require systems or information technology support. You'll act as a trusted advisor, using your knowledge of deal structures, approvals, and contract language to guid

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This Toronto-based role is currently remote and is expected to transition to a

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Build team within GitLab Delivery, accountable for the strategy, execution, and operational excellence of the systems that turn GitLab source code into secure, verified, and distributable artifacts for Self-Managed and other delivery targets. The role owns the build platform foundations that make component delivery faster, more consistent, and more self-service for development teams, while ensuring artifacts are reliable for customers to install and operate. Key Responsibilities: Lead the Build team roadmap across UBT, TUBE, and the broader build platform. Own delivery of GitLab distributable artifacts, includin

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineering Manager on our US Government support team, you’ll own the end-to-end delivery of world-class support for GitLab’s US Government customers. You’ll lead a tight-knit team of support engineers who troubleshoot complex environments and enterprise deployments, and you’ll evolve how we serve this highly regulated customer base so their experience not only meets but exceeds expectations. You’ll be responsible for hiring and developing excellent engineers, building and refining processes, and partnering closely with other Support Engineering Managers and product and engineering teams to e

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Professional Services, Engagement Manager - - Germany An overview of this role As a Senior Professional Services Engagement Manager focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you wil

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Infrastructure Software Engineer at Baseten, you'll build and maintain components of our ML inference platform that powers production AI applications. You'll contribute to the core infrastructure, enabling developers to deploy, scale, and monitor ML models with high performance. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Infrastructure team: Multi-cloud capacity management Inference on B200 GPUs Multi-node inference Fractional H100 GPUs for efficient model serving RESPONSIBILITIES Develop infrastructure components for our ML inference platform using Python and Go Implement and maintain Kubernetes deployments for model serving Contribute to our inference orchestration layer for model deployments Build and enhance monitoring systems for model performance metrics Implement efficient resource management solutions for ML workloads Support infrastructure automation to improve ML deployment workflows Work closely with team members to implement technical solutions Help balance performance optimization with system reliability Participate in technical discussions around infrastructure improvements Learn and apply infrastructure best practices REQUIREMENTS Bachelor's degree or higher in Computer Science or related field Proficient coding abilities in one or more popular programming or scripting languages; Go proficiency is a plus Working knowledge of Kubernetes and containeriza

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Cloud Platform Engineer, you'll envision and build robust systems and processes that ensure our infrastructure is scalable, reliable, and efficient. This can range from automating deployments and monitoring systems to optimizing performance and managing incidents. We all work closely with our users, learning from their past struggles in operationalizing ML, onboarding them onto our platform, and turning our learnings into ideas for improving Baseten. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Infrastructure team: Multi-cloud capacity management Inference on B200 GPUs Multi-node inference Fractional H100 GPUs for efficient model serving RESPONSIBILITIES Build and maintain scalable infrastructure to support the deployment and operation of machine learning models. Establish standards and best practices for reliability and performance across the infrastructure. Automate processes when relevant, particularly for managing CI/CD pipelines. Own products and projects end-to-end, functioning as both an engineer and a project manager, with a focus on user empathy, project specification, and end-to-end execution. Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions. Mentor junior team members and contribute to knowledge sharing within the organization. Navigate ambiguity and exercise good judgment on tradeoffs and

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, con

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is seeking a Business Development Representative (BDR) to be an early member of our sales team. This role will handle both inbound leads and outbound prospecting to build a robust pipeline for our Account Executives. Candidates with some technical experience (i.e., having basic coding knowledge or prior experience at developer tool companies) are ideal. This position plays a crucial role in our go-to-market strategy, identifying and qualifying potential customers across all segments from SMB to Enterprise. You'll be the first point of contact for many prospects, setting the tone for their Replit experience. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for technology and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Generate and qualify new sales opportunities through both inbound lead follow-up and outbound prospecting activities Research target accounts and create personalized outreach strategies to engage potential customers Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Articulate Replit's value proposition and align it with customers' business challenges Schedule and coordinate meetings between qualified prospects and Account Executives Maintain accurate prospect data and activity logging in Replit's CRM (Hubspot) Collaborate with marketing to provide feedback on lead quality and campaign effectiveness Continuously refine outreach approaches based on performance data Meet or exceed monthly and quarterly qualifi

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary enterprise demand and seeking an Enterprise Account Executive with strong communication skills to drive our hyper-growth. Candidates with Enterprise SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses both new client acquisition and existing customer support and retention, spanning all segments and geographies. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help enterprises realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valu

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be a fintech actually are. You'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and prospect new customers for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbounding selling experience, who can demonstrate the added value of Plaid and what impact it can have on FinTech and non-FinTech alike. In this role you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer centric, resilient, challenges the status quo, and has an interest in advancing their career in tech sales. Qualifications 1-3 years of experience in pipeline development and/or sales (preferably at SaaS company) Leading high-level conversations w

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to the world’s largest and most complex enterprises. Our thesis is that every major enterprise can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintechs actually are. You'll be the one helping us achieve this vision at scale. As an Enterprise Business Development Representative, you'll forge the path to finding new enterprise clients and strategically prospecting Fortune 500 and high-growth market leaders. We are looking for extraordinary sales professionals with SaaS/tech outbounding experience who can navigate complex organizations, map multiple stakeholders, and demonstrate the profound impact Plaid can have on enterprise ecosystems. In this role, you will be responsible for strategic account mapping, executive-level prospecting, driving deep engagement, and nurturing early-stage enterprise opportunities for our Enterprise Account Executives. The ideal candidate is customer-centric, resilient, intellectually curious, and adept at challenging the status quo within large organizations. Responsibilities Strategic Pipeline Ar