The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions. What you’ll be doing: Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints. Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience. Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts. Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages. Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution. Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. What we need to see:
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Are you a person who likes to work in a fast-paced organization? NVIDIA is the world leader in Visual Computing. We are passionate about four markets: Gaming, Automotive, Enterprise Graphics and HPC/Cloud Datacenters; in addition to our traditional OEM business. We are well positioned as the ‘AI Computing Company’, and our GPUs are the brains powering modern Deep Learning software frameworks, accelerated analytics, big data, modern data centers, smart cities, and driving autonomous vehicles. We have some of the most forward-thinking and talented people on the planet working for us. If you're forward-thinking, hardworking, driven and if working with extraordinary people across countries sounds interesting, this job is for you. We are now looking for a Human Resources Business Partner to provide HR support onsite in Santa Clara, CA for our Worldwide Field Organization in a dynamic and collaborative environment. This is a global organization, and we are looking for someone to be passionate about supporting and building strategies to enable NVIDIA to achieve success. You’ll partner with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. You will need excellent communication skills, critical thinking and planning ability, and the agility to function in a fast paced and innovative environment. What you'll be doing: This position will be an integral enabler of the mission of our Field organization. In this position you will work with the senior leaders and leadership teams within NVIDIA organizations to develop and execute the HR strategies that champion organizational and people effectiveness. You will think strategically as well as roll up your sleeves and dive deep into practical application. You must understand business priorities and translate them into an HR ag
We anticipate the application window for this opening will close on - 23 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Careers that Change Lives Across our global Neuroscience organization, we advance care for some of medicine’s most complex neurological and spinal conditions. By combining innovative technology, data-driven insights, and deep clinical expertise, we partner with physicians and health systems to improve how patients are treated and supported throughout their care journey. Our Neuromodulation operating unit delivers advanced therapies for chronic pain, movement disorders, and nervous system conditions, offering SCS, DBS, and targeted drug delivery. Through proven technology, clinical evidence, and innovation, we provide personalized solutions that restore function and enhance quality of life. Check us out on LinkedIn: Medtronic Brain Modulation and <a href="https://www.lin
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Management Intern, Summer 2027 - United States Why join Mastercard’s internship program? Mastercard's internship program offers more than hands-on work. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. About the team In Product Management, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through to go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals who share our vision for developing scalable customer-centric products with agility and excellence. What you’ll do : As an Associate Product Specialist Intern, you may: Collaborate with teams to solve customer and business challenges. Use data, research, and insights to support product decisions. Apply analytical and problem-solving skills to identify opportunities and risks. Support produc
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Media Planning Overview The US Media Analyst assists with the development, execution, and measurement of integrated media campaigns across key business priorities, product launches, and audience segments. Reporting to the US Media Director, this role partners cross-functionally with Marketing, Finance, Product, Research, and Agency teams to ensure campaigns are delivered with operational excellence. The Analyst works closely with the media agency to oversee campaign setup, execution, optimization, and reporting, helping drive effective and efficient media investments. This is an exciting opportunity for a media professional looking to expand their executional expertise while contributing to the growth of a high-profile brand and business in a fast-paced, collaborative environment. Role: Campaign Management • Support U.S. media team in planning and execution of integrated media campaigns across digital, social, video, search, programmatic, CTV and emerging channels. • Track campaign launches and ensure flawless execution. • Assist with planning deliverables, including audience sizing, channel mix, partner consideration set, budget allocation, timelines, and approvals across internal and external partners. • Work closely with the cross-functional marketing and product team
Job Title Product Manager, G&B Digital Products, PHDSI Job Description Job title: Product Manager , G&B Digital Products, PHDSI Your role: The Product Manager will be responsible for driving the product management activities for digital propositions within Grooming & Beauty, with an initial focus on the Lumea program. The role will work closely with Business, R&D, Digital, UX, Data/AI, Marketing, Regions and Platform teams to ensure strong product definition, roadmap alignment, business value realization and successful delivery of digital experiences. The role requires a strong balance of business understanding, digital product thinking, stakeholder management and execution focus. Own and drive Product Management activities for assigned G&B digital propositions, ensuring alignment with business strategy, consumer needs, market priorities and portfolio direction. Define and maintain the product roadmap, including value proposition, feature priorities, release scope, claims, business case inputs and market readiness needs. Translate business and consumer needs into clear product requirements, working closely with Product Owners, UX, architects, engineering teams, data/AI teams and marketing stakeholders. Ensure strong connection between upstream product strategy and downstream execution across app, cloud, data, AI and connected propositions. Drive prioritization of features and capabilities based on consumer value, business impact, technical feasibility, regulatory needs, cost, performance and delivery timelines. Support development and realization of the business case, including value creation, adoption, engagement, proposition performance and contribution to business outcomes. Lead cross-funct
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As an Associate Director, Global Commercial Project Management at Gilead you will report to the Senior Director, Global Commercial Project Management and will serve as the project manager of early Commercialization and Commercialization Teams (eCTs / CTs). This role will lead strategic execution and support governance while coordinating cross-functional teams and initiatives to ensure successful delivery and operational execution of their teams’ priorities. This role will primarily support Gilead’s programs in Liver and Inflammation with the opportunity to support other therapeutic areas as needed. The successful candidate will be dynamic, with excellent project management capabi
Work Flexibility: Remote or Hybrid or Onsite Provides strategic leadership for portfolio and technology transformation across GQO & Corporate Functions, shaping an integrated agenda that advances enterprise priorities, standardization, and measurable business value across critical capabilities. Serves as a trusted advisor to senior business and technology leaders, aligning strategic priorities, informing investment decisions, and advancing high-impact initiatives across EDT, GQO, and Corporate Functions. Converts business strategy into a clear, multi-year transformation agenda that strengthens operating models, accelerates execution, and enhances enterprise performance. Essential duties & responsibilities: (detailed description) Enterprise Transformation Leadership: Help set the strategic direction for technology transformation and acceleration across GQO & Corporate Functions, translating enterprise priorities into an integrated portfolio of initiatives that enhance process effectiveness, scalability, standardization, and business performance. Technology Acceleration Office: Lead the Technology Acceleration Office as the portfolio engine that runs delivery and execution readiness. Manage multiple workstreams and deliver sequenced multi-quarter roadmaps with cross-initiative dependencies. Produce execution-ready initiatives including scope, value, ROM cost, risks, and decisions needed. Develop business cases with estimated value in performance, headcount impact, level of effort, and time to value. Portfolio Strategy, Governance, and Prioritization: Lead a disciplined portfolio management capability across strategic programs and investments. Establish governance, prioritization frameworks, sequencing, dependency management, resource alignment, and performance oversight to
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Intern - Legal & Compliance - Global Compliance Operations & Training As a Gilead intern you will contribute to high-impact meaningful projects that will not only further advance our company’s mission but will allow you to gain real world experience at one of the most innovative organizations in the world. You will also have opportunities to participate in special events including professional development and leadership presentations, social/network building activities and local community volunteer programs. Key Responsibilities will include, but are not limited to the following: Adaptive Learning Research & Strategy Research
Job Title Werkstudent / Praktikum Projektmanagement - Produktivität (all genders) Job Description In dieser Rolle hast Du die Möglichkeit aktiv bei der Generierung und Umsetzung von Produktivitätsideen mitzuwirken. Du bekommst weitreichende Einblicke in das Programm, Lean Methodik, KI/AI sowie das Reporting und erhältst die Möglichkeit, selbst Projekte zu leiten oder andere Projektteams zu unterstützen. Du arbeitest auf Augenhöhe mit unserem Programmmanager zusammen und entwickelst Verbesserungs-Ideen und Konzepte. Deine Aufgaben Weiterentwicklung des Produktivitäts-Programmes (z.B. Tools, Standards, Dashboards) Vorbereitung, Umsetzung, Moderation und Nachbereitung von Workshops zur Ideengenerierung in verschiedenen Bereichen Durchführung von Projekten zur Optimierung bestehender Prozesse Unterstützung der Projektleiter bei der Erstellung von Business Cases und Projekt Chartern Schnittstellentätigkeit zwischen dem Programm und den Bereichen Produktion, Logistik und Qualität Unterstützung im Tagesgeschäft (z.B. Terminierung, Moderation von Reviews) Super, wenn Du folgendes mitbringst Laufendes, fortgeschrittenes Studium der Fachrichtung Ingenieurswesen, Elektrotechnik, Logistik, Medizintechnik, Maschinenbau o.ä. Hohe Leidenschaft für Technik und ein hohes Maß an Eigeninitiative Du gehst strukturiert und analytisch an Probleme heran und hast Spaß daran, über den Tellerrand hinaus zu gucken Erste Erfahrungen im Bereich Lean Management Erste Erfahrungen im Bereich Prozessverbesserung durch den Einsatz künstlicher Intelligenz wünschenswert Sehr gute Excel-Kenntnisse und Zahlenaffinität Sehr gute Deutsch- und Englischkenntnisse <u
Job Title Project Manager – CAPA & Complaints Job Description Project Manager – CAPA & Complaints Your Role: Coordinate teams across Quality, R&D, Engineering, Manufacturing, Operations, Supply Chain, Procurement, Regulatory, Service and Customer Quality. Identify recurring CAPA themes and opportunities for systemic improvement. Coordinate implementation of corrective/preventive actions, including process, product, system and documentation changes. Maintain CAPA dashboards and management reporting. Drive accountability across CAPA action owners. Own and track business KPIs related to complaint and investigation timelines, quality, and throughput. Provide regular KPI, progress, and risk updates to leadership and key stakeholders. Drive timely closure of complaints and investigations through structured follow-up with action owners. You're the Right Fit If: Bachelor's or Master's degree in Mechanical/Electronics Engineering Experience: 10+ years in Project Management , preferably with CAPA and Complaints Handling in Medical Devices. Strong knowledge of Quality Management Systems and risk-management principles. Skills : Strong data analytics skills with the ability to derive insights from operational and performance data. Excellent stakeholder management and communication skills across multiple organizational levels. Strong presentation and reporting capabilities, including development of executive-level dashboards and updates. Proven ability to drive accountability and coordinate cross-functional teams without direct authority. Experience in process improvement, operational excellence, and AI
Datadog's Tel Aviv engineering site builds across some of our fastest-moving product areas — from Product Analytics, to Universal Service Monitoring, to Security Monitoring, to the Software Delivery tools that help engineers everywhere ship and operate software safely. It's a site with real engineering depth, and we're investing in the on-site senior leadership to match it. We are looking for a Director of Engineering, based in Tel Aviv, to lead a multi-team engineering organization in one of these areas, and help shape the site as it grows. In this role, you will partner closely with product managers and with engineering leaders across Tel Aviv, Paris, and the US to shape the roadmap; grow and develop the team to match the business needs; raise the bar on engineering practices and craft; and play a central role in building the culture of a site we're investing in for the long term. At Datadog, we place value in our office culture — the relationships it builds, the creativity it brings to the table, and the collaboration of being together. This role is based in our Tel Aviv office, where being present on site is central to anchoring and growing the team. What You'll Do: Manage and grow a team of talented engineers, making sure they deliver high-quality, timely work and that they're happy, motivated, and developing in their careers Hire and develop senior talent, engineers and managers alike, raising the seniority bar on site as we scale Grow and develop a team of engineering managers — coaching them as leaders and building the layer of leadership the site needs as it scales Partner with product managers and designers to shape the future of the product Work with engineering leaders in Tel Aviv, Europe, and the US to deliver cross-cutting projects across a multi-hub organization Help shape the future of the Tel Aviv site and the broader engineering organization Who You Are: You are a product-building leader with real product sense, comfortable working hand in hand wit
As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: Experienced in 4+ years of Deal Desk experience Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company Knowledgeable of revenue recognition principles Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong in your attention to detail and communication skills Able to work independently and multi-task in fast paced, high pressure environment Data-driven with strong quantitative skills Analytical with the ability to approach a problem from multiple perspectives Bonus Points: Experience with Salesforce and CPQ Advance level with MS Excel or similar. Datadog values people from all walks of l
Datadog is seeking a Legal Operations Analyst to join our Legal Operations subgroup. In this role you’ll work closely with individuals across the organization in support of various legal-related matters, with a primary focus on supporting the scalability of the global legal team. The Legal team supports Datadog's rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog's intellectual property. Datadog's Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with legal and non-legal process owners to support process improvements, optimization and automations Assist with technical teams to implement solutions and troubleshoot reported issues by the legal team Maintain knowledge resources for all legal subgroups and collaborate with legal and non-legal colleagues on various projects as needed Conduct vendor and customer sanction screenings to identify potential risks and inconsistencies and ensure compliance Analyze and use data to drive initiatives and assist in planning Support technology by becoming a superuser of systems utilized by the legal team Serve as a point of contact for clients and stakeholders, addressing inquiries, concerns and providing timely updates on matters and escalating where appropriate Handle ad hoc projects within the legal subgroups as they arise Who You Are: A Legal Operations Analyst with 2-3 years of experience with legal operations, contract management or project management experience Proficiency with tools e.g. Google Workspace, Brightflag, Docusign, Salesforce, Coupa, Conflue
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team. The Role The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field. The Solutions Marketing team on the other hand, will focus on our prod
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