Ai Operations Director in Dublin

About the Role As a Staff Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you have at least 8+ years of industry experience. Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning en

About the Role As a Senior Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you 5+ years of industry experience Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning enterprise

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, i

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: The Solutions Engineer builds, tests, and improves employee technology automations and integrations within agreed designs. The role helps shift support toward earlier detection and safe, repeatable resolution while making solutions easy to operate. Working with senior engineers, platform owners, and support teams, this individual delivers defined components and uses production feedback to improve them. What you’ll be doing: Implementation and quality Develop scripts, API integrations, workflows, and platform configurations for agreed employee technology use cases. Implement defined detection and approved remediation steps, including validation, error handling, logging, and escalation when a case cannot be resolved safely. Write and run tests; document configuration, operation, known limitations, and recovery steps. Monitor owned components, investigate defects, and improve reliability and usability from production feedback. Platforms and integrations Build and maintain assigned integrations and workflows across employee technology systems, which may include ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf , Microsoft Intune, Microsoft 365, and Microsoft Graph. Use documented APIs and in

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. What is our Mission Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our mission to expand globally, we are building what it takes to help our customers thrive. You will join a high-impact, high-ownership engineering team solving complex technical challenges. We are looking for leadership that balances technical excellence with a strong customer mindset to drive continuous growth for both the team and our platform. A day in the life (Responsibilities) Lead complex projects within a cross-functional collaborative and supportive environment. Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success. Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices. Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation Advocate for best coding practices, raising the bar for yourself, your team, and the company. Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s) Proven track record of architecting, supporting and debugging large distributed & multi threaded applications. Drive to work across our tech stack and support other engineers in resolving challenging problems Passionate about making users happy and seeing people use your product in the wi

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Professional Services organisation is growing rapidly, creating demand for Consultants who can bring structure, credibility and domain expertise to complex revenue transformations. Within Professional Services, the Activation Services team leads the activation of every new Enterprise customer—and is looking for people who want to help shape this at scale. This role is suited to someone with practical go-to-market experience within a revenue organisation, who understands how revenue teams operate and is ready to apply that expertise in a structured, client-facing consulting role. As a Consultant, you will own the discovery, design, strategy, business and privacy workstreams within each Activation engagement. Working alongside Engagement Managers, Technical Architects and Program Architects, you will act as a trusted customer advisor, applying in

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Mid-Market Account Executive - New Logos, you'll play a key role in driving new business growth by acquiring net-new customers for Gong Foundations. You will own and manage the full sales cycle, with a heavy focus on outbound prospecting. RESPONSIBILITIES Source and manage a pipeline of net-new prospects through proactive outbound prospecting , from lead to close. Provide an exceptional customer experience. Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects. Build strong relationships with net-new logos to drive them through the sales cycle to close. Run and implement pilot programs. Maintain weekly sales forecast and achieve new business quota quarterly. QUALIFICATIONS 2+ years of relevant new business/net-new logo closing experience, in addition to outbound SDR/BDR experience. Previous S

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Commercial Account Executive - New Logos, you'll play a key role in driving new business growth by acquiring net-new customers for Gong Foundations. You will own and manage the full sales cycle, with a heavy focus on outbound prospecting. RESPONSIBILITIES Source and manage a pipeline of net-new prospects through proactive outbound prospecting , from lead to close. Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects. Build relationships with net-new logos to drive them through the sales cycle to close Maintain weekly sales forecast and achieve new business quota quarterly. Run and implement a 7 to 10 day pilot program. QUALIFICATIONS 6 months+ of relevant new business/net-new logo closing experience for Commercial. Previous SaaS and enterprise software experience preferred. Strong previous o

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. THE OPPORTUNITY As an Engagement Manager within Gong’s Professional Services organisation, you will lead the end-to-end delivery of Gong customer activations across our Enterprise segment. You will coordinate Consultants, Technical Architects and cross-functional teams, applying strong project management discipline to keep engagements organised, on track and focused on customer outcomes. You will own project planning, governance, scope, timelines, resources, dependencies, risks and stakeholder communications, ensuring projects are delivered on time, within scope and to a high standard. Gong Professional Services is at the forefront of AI-powered consulting and customer delivery. We use Gong, AI and automation to improve project delivery, customer outcomes and operational scale. In this role, you will apply AI in your daily workflows, continuously deve

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We're looking for an exceptional, results-driven GTM Partner Lead to manage and significantly scale our Solutions and Reseller partner ecosystem across EMEA. This is a critical, dual-focused role. You will be responsible for nurturing growth within our existing RevOps/Solutions partners and, simultaneously, establish the foundational strategy and execution for our emerging Reseller channel in the region. This is a quota carrying role and the applicant should have experience carrying a partner sales quota. Key Responsibilities Solutions Partner Management Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps Solutions partners. Joint Business Planning: Develop and execute joint GTM (Go-to-Market) and business plans with key partners to drive sourced revenue with these partners. Enablement &

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realising business results across the entire revenue lifecycle. You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realisation, and revenue impact (retention and expansion). RESPONSIBILITIES Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernise their revenue operatio

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. As a Commercial Account Executive (Customer) , you'll play a key role in growing and expanding our commercial customer base. You will own a portfolio of commercial accounts, acting as the primary relationship owner and driving expansion revenue by helping customers deepen their investment in the Gong platform. Once fully ramped, you'll have deep knowledge of our t

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Commercial Account Executive , you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply! As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Commercial Account Executive , you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply! As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As an SDR here, you'll become one of the sharpest outbounders in EMEA, running researched, multi-threaded outreach into the accounts that matter most and selling technology that's transforming how GTM teams sell. This is a role for people focused on growth. You'll get real coaching, a clear path to progress, and serious earning potential inside a fast-accelerating AI business. An SDR role at Gong is the ultimate launchpad for a career in sales. We're an AI company, and we want people who think like one. The SDRs who win here are genuinely curious about AI and have already put it to work in their prospecting — using it to research faster, personalise deeper, and find an edge others haven't. What you'll do Run researched, multi-threaded outbound into named target accounts through calls, email, and social Manage a book of accounts alongside an Accou