About the Team The Post-Training Frontiers team is responsible for training the frontier agents OpenAI ships to the world (GPT-Next). We train the flagship agentic models behind Codex, ChatGPT, and the API through large-scale reinforcement learning. The team’s work spans four areas. First, execution and science: working with teams across OpenAI to decide what can go into the final model and how, using scientific experiments and evals that are representative of the final pipeline so issues can be recognized early. Second, RL scaling: executing the final large-scale reinforcement learning run, making sure GPUs are used efficiently and training stays healthy. Third, research: improving horizontal capabilities like instruction following, factuality, memory, and multi-agent behavior, where the team’s broad visibility helps identify cross-cutting improvements across teams and domains. Fourth, engineering: maintaining the infrastructure stack and internal tools to ensure that both the final run and all integrations go as smoothly as possible and that the systems are easy to work with. About the Role This role focuses on keeping our frontier RL training runs fast, reliable, and unblocked. You will work across engineering and infrastructure problems as they emerge, from scaling and orchestration issues to inference bottlenecks, numerical problems, and hardware failures, as well as supporting large horizontal integrations in the big run, like multi-agent capabilities or memory. This is a role for a strong generalist who quickly learns anything needed for the task, has high attention to detail, debugs deeply, and is motivated by fixing the highest-impact problem in front of the team. In this role, you will: Keep large-scale async RL training runs moving by jumping into the most urgent engineering and infrastructure problems. Debug issues across training systems, inference, orchestration, scaling, and distributed infrastructure. Improve the reliability and efficiency of RL trai
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About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Senior Software Engineer, ML Systems & Training Infrastructure, you will be a deeply hands-on engineering force multiplier for the robotics team. You will help keep the training framework and surrounding infrastructure healthy, review and improve code quickly, debug failures across ML systems and infrastructure, and unblock researchers and engineers when the path from idea to working training job gets rough. We’re looking for people who love writing, reading, reviewing, and fixing code; who can get productive quickly in unfamiliar systems; and who bring strong practical judgment without a lot of ego or process overhead. This role will be based in San Francisco, CA and be expected in office 5 days per week and offer relocation assistance to new employees. In this role, you will: Review, improve, and clean up code across training frameworks and adjacent infrastructure. Identify risky or low-quality changes before they land, and raise the code quality bar without slowing the team down. Debug issues across ML training systems, GPUs, clusters, networking, and related infrastructure. Help researchers and engineers unblock broken training jobs, flaky workflows, and brittle internal tooling. Improve the reliability, maintainability, and usability of the robotics team’s training framework. Move quickly on practical engineering problems that directly affect team velocity. You might thrive in this role if you: Have strong software engineering fundamentals and excellent code review judgment. Have experience with ML systems, training fr
Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience with Terraform Experience with major
The Agent Research and Tooling team, part of MongoDB's AI Builder Experience organization, owns the platform layer around agents: how teams author, distribute, evaluate, monitor, and improve agent skills and agent behavior. We are hiring a software engineer to build and maintain the tooling, evaluation systems, and quality gates behind MongoDB's agent skills. This is a software engineering role at the intersection of developer tooling, applied AI, and software quality. You will take loosely defined agent and tooling problems, break them into workable plans, and ship durable internal systems: command-line tools, reusable libraries, evaluation harnesses, and CI workflows. This role is open to remote work in the US or can be based out of any of our US offices. What you'll do Build and maintain agent skills and the infrastructure to validate, evaluate, publish, and maintain them Design evaluation datasets and workflows that compare agent behavior against a baseline and produce actionable quality signals Build agent metrics and observability: skill selection and routing, success and failure outcomes, tool calls, latency, and token usage Design safety and quality gates for agent-authored content: rule packs, static analysis, confidence thresholds, structured verdicts, and bounded suppression Create CLIs, libraries, and MCP integrations that other repositories adopt and that run in local development and CI Integrate tooling into GitHub Actions and other CI workflows, including secrets, annotations, exit codes, and artifacts Build code-generation quality checks, such as anti-pattern catalogs and linting for AI-generated MongoDB code Investigate real failures such as nondeterministic results, false positives, and unsafe generated guidance, and turn them into reusable improvements Collaborate with engineers, security partners, and product teams; communicate trade-offs, risks, and ownership across teams Examples of the problems you'll solve How can tests verify an agent tool's
The Agent Research and Tooling team, part of MongoDB's AI Builder Experience organization, owns the platform layer around agents: how teams author, distribute, evaluate, monitor, and improve agent skills and agent behavior. We are hiring a software engineer to build and maintain the tooling, evaluation systems, and quality gates behind MongoDB's agent skills. This is a software engineering role at the intersection of developer tooling, applied AI, and software quality. You will take loosely defined agent and tooling problems, break them into workable plans, and ship durable internal systems: command-line tools, reusable libraries, evaluation harnesses, and CI workflows. This role is open to remote work in Canada or can be based out of any of our Canada offices. What you'll do Build and maintain agent skills and the infrastructure to validate, evaluate, publish, and maintain them Design evaluation datasets and workflows that compare agent behavior against a baseline and produce actionable quality signals Build agent metrics and observability: skill selection and routing, success and failure outcomes, tool calls, latency, and token usage Design safety and quality gates for agent-authored content: rule packs, static analysis, confidence thresholds, structured verdicts, and bounded suppression Create CLIs, libraries, and MCP integrations that other repositories adopt and that run in local development and CI Integrate tooling into GitHub Actions and other CI workflows, including secrets, annotations, exit codes, and artifacts Build code-generation quality checks, such as anti-pattern catalogs and linting for AI-generated MongoDB code Investigate real failures such as nondeterministic results, false positives, and unsafe generated guidance, and turn them into reusable improvements Collaborate with engineers, security partners, and product teams; communicate trade-offs, risks, and ownership across teams Examples of the problems you'll solve How can tests verify an agent to
About the Team The Emerging Products team is a lean, high-output product lab group that builds products at the forefront of model capabilities. We collaborate across all teams within the company, from research and infrastructure to consumer products. The team is responsible for identifying new product opportunities, building them quickly, dogfooding them internally, and then launching the successful products to users. We use data, user research, and analytics to inform our ideas, and make decisions on what experiments are worth iterating, stopping, or scaling. About the Role We’re looking for a senior, product-minded software engineer to own ambiguous 0-to-1 work from idea through prototype, validation, and handoff. This is a full-stack role with a strong frontend and product emphasis: you will build the interfaces and supporting backend systems needed to test new experiences quickly, while making sound architectural choices that enable successful concepts to scale. This role is based in our Mission Bay office in San Francisco. In this role, you will: Build and ship high-quality, product experiments across the full stack. Turn ambiguous user needs and emerging technical capabilities into testable product concepts, using research and metrics to guide iteration. Own technical direction for 0-to-1 projects, balancing speed, reliability, and a clear path from prototype to scalable product. Partner closely with design, product, research, and engineering teams to dogfood, evaluate, launch, and transition successful experiments. You might thrive in this role if you: Have a track record of building and shipping end-to-end products in fast-moving, startup, founder-led, growth, or other high-ownership environments. Bring strong frontend engineering skills and enough backend and systems depth to make sound full-stack architectural decisions. Pair product intuition with evidence, using user research and product data to identify opportunities and make pragmatic tradeoffs. Operat
Join the engineering teams that bring OpenAI’s ideas safely to the world!! The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re building the observability product for OpenAI—from scalable infrastructure to a rich, AI-powered UI. Our systems ingest over petabytes of logs and billions of time series metrics across our fleet. We're now layering intelligence on top—think agents that summarize SEVs, auto-generate dashboards, or help engineers debug through notebook-like UIs. We’re hiring software engineers across the stack—infra, backend, and product. You’ll join a small, gritty team building both foundational infra and novel internal tools to make OpenAI's production systems reliable, performant, and observable. What You’ll Do Own core observability infrastructure, including distributed logging, time series, and trace storage Build AI-native tools that help engineers detect, understand, and resolve issues autonomously. Contribute to UI experiences like dashboards, notebooking, or interactive debugging Collaborate closely with engineers, researchers, user ops, and other teams across the company to build the next generation observability product You Might Be a Fit If You: Have operated large-scale distributed systems in production. ( especially logging systems or some other time series databases) Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems. Have full-stack chops or product sensibilities—you're excited to build real tools people use. Have strong fundamentals in systems, networking, and cloud infra (Kubernetes, AWS, etc). Bonus : built or contributed to observability systems (e.g. Prometheus, OpenTelemetry, etc). Why This Team We’re b
About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to help build the core infrastructure behind OpenAI’s monetization and ads systems. In this foundational role, you’ll architect and implement distributed systems that power OpenAI’s monetization stack—focusing on reliability, performance, privacy, and large-scale operation. You’ll work across backend, systems, and platform layers to define and implement 0→1 infrastructure, partnering closely with Product, Design, and Research to shape the future of monetized AI experiences. Your work will enable both internal and external teams to build on safe, scalable, and robust monetization primitives. This role is exclusively based across our San Francisco & Seattles sites. We offer relocation assistance to new employees. In this role, you will: Design and build the foundational backend and infrastructure powering OpenAI’s monetization and ads systems Architect large-scale distributed systems that
About the Team OpenAI’s API Multicloud team is responsible for extending OpenAI’s API platform into strategic cloud environments, starting with AWS . The team’s mission is to distribute OpenAI’s API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied. The team is focused on bringing core developer and enterprise capabilities into cloud-native environments, including AWS-hosted Codex, model customization / post-training as a service, and new stateful runtime environments for agentic workloads. This work sits at the intersection of production ML systems, developer platforms, model behavior, and large-scale infrastructure. About the Role We’re hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to important use cases in cloud-native environments. This role spans post-training workflows, evaluation, data pipelines, model behavior, and API/infrastructure integration. You’ll work at the boundary between partner needs and core ML systems: helping teams understand what is and isn’t working, diagnosing issues in training and evaluation workflows, and turning those learnings into improvements to the underlying platform. You should enjoy working with external technical partners, extracting the real goal from messy requests, and pushing back or reframing when the requested experiment is not the highest-leverage path. You’ll collaborate closely with Research, Applied, Safety Systems, infrastructure teams, and external technical partners to solve ambiguous model-performance problems. When you succeed, strategic partners and internal teams will be able to improve model behavior with confidence, driving measurable product improvements while the systems behind that work become more reliable, scalable, and effective over time. In this role, you will Partner with strategic customers and in
About the Team The Agent Enablement team works across engineering, product, design, and research to bring our technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, and platform barriers. Our commitment is to facilitate the use of AI to enhance lives, supported by rigorous insights into how people use our products. About the Role We are looking for experienced full-stack engineers to join our new Agent Enablement team. Our goal is to design and grow an open ecosystem of agent-enabled sites and services. This is a wide-ranging role: you’ll build new user and agent identity protocols, user experiences to control and observe agents across web, desktop, and mobile, and much more. We will rely on you to drive our technical decisions while also steering our product and partnership direction, optimizing for both short-term impact and long-term success of the ecosystem. We value engineers who are impact-driven, autonomous, and adept at removing barriers to forward progress. In this role, you will: Design the primitives and protocols for an open agent ecosystem, enabling our users’ agents to make the best use of sites and services across the internet. Build a next-generation user experience to observe and control agents, across web, desktop, and mobile. Evolve our approach to token consumption across subscriptions and API customers. Execute on fast-paced projects in collaboration with research, design, data science and other product engineering teams. Work closely with our strategic customers and partners to grow the ecosystem. You might thrive in this role if you: Have strong full-stack engineering skills and experience shipping customer-facing products from concept to production. You’re comfortable working across frontend, backend, APIs, data models, and product desig
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Growth Marketing Manager to turn product-led growth priorities into clear audience strategies, compelling cross-channel messaging, coordinated go-to-market programs, and drive measurable, incremental growth. You will partner closely with Growth Product, Consumer Product Marketing, Lifecycle, Performance Marketing, Brand, Creative, Research, Data Science, and International Marketing to ensure that full-funnel campaigns and initiatives are supported and connected to Growth capabilities and maximize the performance of these campaigns. In this role, you will: Build the marketing layer across the Growth roadmap: acquisition, access, activation and resurrection, monetization, and the shared Growth Platform. Translate product hypotheses into audience insights, positioning, messaging, launch briefs, lifecycle journeys, landing-page narratives, performance creative, and in-product education. Maintain an integrated plan that connects the Growth product roadmap to the consumer product marketing calendar across lifecycle, performance, social, creators, partnerships, and brand moments. Serve as the subject matter expert across all Growth levers, advising teams across the organization on the most effective ways to integrate Growth into their initiatives. Partner with cross-functional teams to design and interrogate the user journey so we can align our external promises with in-product and owned-channel landing, access, onboarding, continuation, and conversion experiences. Create audience and market playbooks for new users, high-valu
About the Team The Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI. About the Role We are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful. In this role, you will: Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API. Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions. Improve reliability, security, performance, and cost efficiency for long-running agents. Deploy services that can operate across different environments and clouds. Your background might look something like: 9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies. Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems. Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries. Strong understanding
About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The Enterprise Controls team owns the systems that allow companies to safely deploy Codex across their organization while protecting their most sensitive code, data, and internal knowledge. About the Role As Codex adoption grows inside large organizations, customers are increasingly trusting Codex with their most valuable assets: proprietary codebases, internal documentation, customer data, and sensitive workflows. This role will help build the enterprise control plane that makes Codex secure, governable, and trustworthy at scale. You will design and operate backend systems that give enterprise administrators visibility and control over how Codex is used across their organization. You will work across identity, access, encryption, policy enforcement, auditability, and admin controls. This may include systems that let customers manage encryption keys, control which Codex capabilities are enabled, enforce organizational policies, and understand how data flows through Codex. This role owns systems end-to-end: from architecture and
About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem building blocks, discovery surfaces, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. It is a cross-cutting team that works across the stack to build both delightful product experiences and fundamental platform capabilities. Its customers range from individual developers and small teams to large enterprises, and our mission is critical to achieving the vision of Codex as a proactive teammate. About the Role As we grow, we’re focused on turning Codex from a powerful individual tool into a production-grade teammate for entire organizations. You will work across internal OpenAI teams and external customers, from fast-moving startups to large enterprises, to make it possible to deploy, operate, and trust Codex in increasingly demanding real-world environments. As Codex’s consumer adoption accelerates, enterprise demand is growing just as quickly, and there is also increasing opportunity to expand Codex through ecosystem capabilities that unlock new workflows, integrations, and discovery. This team helps turn messy, real-world team requirements into robust, repeatable, and scalable product and
About the Team The Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps. We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on. About the Role We’re looking for platform-minded engineers who know what it takes to build a platform developers want to use. You’ll work across developer-facing interfaces, APIs, and backend systems. You’ll own features from the first developer conversation through implementation and release. You’ll talk directly with developers, partners, and the open-source community. Their experience will inform the APIs and abstractions you design, the problems you prioritize, and the tradeoffs you make. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. What You’ll Do Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex. Make plugins easier to create, test, publish, update, and share. Improve compatibility and consistency across ChatGPT and Codex, including interactive app experiences. Contribute to MCP and other open standards, bringing practical developer needs into their design. Work with developers and partners to understand recurring problems and improve the platform, tooling, and documentation. Work with Product, Research, Security, and Trust & Safety on permissions, compatibility, and safe, reliable execution. You Might Thrive Here If You Have built software that other developers use. Your experience might include an open-source project, an API or SDK, a developer platform, internal too
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