Analytical Quality Assurance Director Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Renewals Manager team partners with our most strategic customers to help them turn product data into decisions that drive growth. The Renewals function sits at the heart of our revenue engine—ensuring customers continuously realize value from Mixpanel and that we retain and grow our recurring revenue base. About the Role The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory. Responsibilities Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency. Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value. Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention. Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers. Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention. Develop and present pricing and packaging proposals tailored to customer needs and growth stage. Articulate Mixpanel's differentiated value and defend against competitive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. Partner with your Account Executive on expansion and y

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer II, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer II, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer III, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Sales Team Our EMEA Sales team helps organizations see clearly what's working in their products and turn that into faster, smarter decisions. We're growing our enterprise footprint across key EMEA markets by bringing on people who know how to build trust with customers and close complex deals. About the Role We're hiring a Senior Enterprise Account Executive to lead Mixpanel's largest, most complex deals across key EMEA markets. You'll own strategic enterprise accounts end-to-end — building multi-threaded relationships with senior stakeholders, running complex sales cycles, and closing new business that shapes how the region grows. You'll work closely with GTM leadership as a strategic partner, anticipating market shifts and proactively shaping the regional approach rather than just executing within it. You'll also influence peers, sharing what's working across accounts to raise the bar for the wider team. This role suits someone who navigates ambiguity with confidence, builds trust quickly at the C-level, and thinks several steps ahead of the deal in front of them. Responsibilities Own and lead a portfolio of the region's largest, most strategic enterprise accounts Navigate complex, multi-stakeholder sales cycles — from discovery to close — building tailored, ROI-based proposals for sophisticated buying committees Build and maintain a well-qualified pipeline and forecast for high-value, longer-cycle deals Build and influence relationships across the C-suite and other senior stakeholders, establishing yourself as a trusted, strategic partner Anticipate risks and shifts in your accounts and the

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our EMEA Sales team helps organizations see clearly what's working in their products and turn that into faster, smarter decisions. We're growing our enterprise footprint across key EMEA markets by bringing on people who know how to build trust with customers and close complex deals. About the Role We're hiring an Account Executive to grow Mixpanel's enterprise presence across key EMEA markets. You'll own your territory end-to-end — prospecting, running full sales cycles, and closing new business across mid-market and enterprise segments. You'll work closely with GTM leadership, sharing what's working with your accounts to help sharpen the regional approach, and you'll partner cross-functionally to position Mixpanel as a trusted analytics partner in the market. This role suits someone who moves comfortably through ambiguity, builds trust quickly with senior stakeholders, and is energized by owning a number. Responsibilities Own a strategic enterprise sales plan for your territory, aligned to market opportunity and Mixpanel's product strengths Drive outbound prospecting and convert inbound interest into qualified pipeline Run full sales cycles — from discovery to close — building tailored, ROI-based proposals Build and maintain an accurate, well-qualified pipeline and forecast Build consultative relationships with multiple stakeholders, including C-level executives Act as a trusted advisor: understand what your customers are trying to solve and connect it to Mixpanel's value Represent Mixpanel at industry events and regional forums Track the competitive landscape and clearly position Mixpane

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own Mixpanel's most complex and highest-value accounts — a mix of existing enterprise customers and net new target logos — running renewal, expansion, and new logo motions in parallel. This is a role for someone who has done this before at scale: you solve ambiguous, multi-year account problems by distilling them into a clear, scalable plan, and you set a standard for how the team approaches account strategy, forecasting, and executive engagement. You'll mentor other Account Executives on deal strategy and multi-threading, and your account plans and playbooks will shape how the broader team operates. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities, anticipating multi-year account trajectory Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own Mixpanel's most complex and highest-value accounts — a mix of existing enterprise customers and net new target logos — running renewal, expansion, and new logo motions in parallel. This is a role for someone who has done this before at scale: you solve ambiguous, multi-year account problems by distilling them into a clear, scalable plan, and you set a standard for how the team approaches account strategy, forecasting, and executive engagement. You'll mentor other Account Executives on deal strategy and multi-threading, and your account plans and playbooks will shape how the broader team operates. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities, anticipating multi-year account trajectory Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. Partner with your Account Executive on expansion and y

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we