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Application Support Analyst Jobs

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Explore current application support analyst jobs. Use filters to narrow by work mode, employment type, experience and date posted.

RJ
2mo ago

About Team Rubrik Atlas is the core data path for all Rubrik products, whether in the data center, at the edge, or in the cloud. It is a distributed, scale-out, fault tolerant, performant, deduplicated user-space filesystem that uniquely combines block device (ext4/NFS/SMB) and S3 backend storage interfaces. It has been the cornerstone of Rubrik’s innovative tech stack since Day 1. Since inception this team has attracted some of our strongest technical talent with a very high bar for quality and velocity. We are looking for motivated engineers, who can complement this rockstar team! About Role Rubrik is expanding at a rapid pace in all directions, from supporting various applications (like Kubernetes, Oracle, EC2, and RDS protection) to hardware storage platforms (like SSD, HDD, S3, Azure Blob, and EBS), to revolutionizing cloud protection (such as SaaS protection, data security, and immutability). At the heart of this transformation is our Atlas platform. We are looking for an experienced distributed systems engineer to guide us through the next stage of the evolution of our data platform. As an engineer in the team, you’ll design, develop and deliver cutting-edge solutions for the tectonic shifts mentioned above. You will be responsible for outlining the architectural principles we should build towards, prototyping changes, and working with the team to realize the vision in a production-quality system. Your technical direction will also impact multiple teams across Rubrik, as we will need to guide them on how to best build on top of Atlas. There will be a wide range of features to work on, including cloud storage-backed file systems with effective cost analysis, building data formats optimized for read and write performance for all workloads, deduplication and compression, reliability, resiliency, infinite scalability, performance tooling using eBPF, asynchronous programming, various read-ahead techniques, snapshotting, data integrity, data security, data i

awsazuregcp
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G
Gong.io
📍 Austin Chicago New York City Salt Lake City San Francisco• $130K – $195K/yr
2mo ago

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re seeking a Global Safety and Security Lead to design, implement, and lead our worldwide safety and security programs as we continue to scale across regions. This role will report into the Sr. Director of Workplace and Facilities. The key component of this role is to ensure that our offices and employees—wherever they are—operate in a safe, compliant, and secure environment that reflects our company’s values and culture. You’ll work cross-functionally with Workplace, People, IT, Security, and Legal teams to develop practical frameworks that balance compliance, employee experience, and business continuity across diverse geographies. RESPONSIBILITIES Security Management Lead global physical security operations, including access control, visitor management, surveillance systems, and vendor oversight. Develop and manage global security pol

aiExcelHR
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Talent Acquisition, Talent Management, and Business Operations to bring data-driven, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this role will serve as a Delivery Lead and Principal Product Analyst for Okta's People Technology portfolio, focused on the Growth & Talent pod. In this broad role, you will lead complex, multi-system initiatives spanning Talent Acquisition, Talent Management, Performance, Learning, and Career Development. You will serve as the crucial conduit between Product Management, Recruiting/Talent Acquisition leadership, Talent Management, and People Operations, driving technical execution against a prioritized backlog to align with Okta's strategic workforce goals. What You'll Be Doing Strategic Leadership: Technically scope and lead the delivery of multi-quarter, high-visibility, executive-sponsored projects across the Growth & Talent ecosystem (e.g., Greenhouse ATS integration & workflows, Cornerstone L&D platform optimization, and Workday

machine learningartificial intelligenceai
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O
OpenAI
📍 San Francisco• Full-time• $207K – $230K/yr
2mo ago

About the Team The Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end-to-end programs that capture the depth of human intent behind everyday and high-stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product-embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications. About the Role As a Program Manager (PGM) in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that will land in the real world This role is based in our San Francisco HQ. In this role, you will: Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data Gather requirements, write instructions, define success criteria, and calibrate the AI trainers Use internal tooling to assess labeled data and provide feedback to AI trainers Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience You’ll thrive in this role if: You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat. You’re curious about AI, LLMs, Agents. While not required, an interest or background in these areas will help you connect the dots in our broader mission. You have a can-do a

artificial intelligenceai
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AI agents are transforming the way developers interact with software - and databases are no exception. We're seeking a Software Engineer to join our AI Interfaces team within AI Builder Experience (ABX), where you'll provide technical direction, shape architecture, and build the core products that make it seamless for developers and AI agents to work with MongoDB. Our team owns the surfaces through which humans and agents connect to MongoDB - including the MongoDB MCP Server, Agent Skills, our Intelligent Assistant Platform, and purpose-built agents. In short: if it's how an agent talks to MongoDB, we're building it. This is a new team charting new territory, and as a Software Engineer here, you'll be right at the frontier - building the technologies that let AI applications and agentic workflows work seamlessly with MongoDB at scale. You'll integrate with fast-moving, often unproven technologies, make pragmatic calls in the face of ambiguity, and own high-visibility projects end to end with minimal guidance. We're looking for product-minded engineers who thrive on autonomy and take pride in shipping. MongoDB engineering teams pride themselves on building high-quality software and living our cultural values every day - we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. This position requires participation in a 24/7 on-call rotation to ensure business continuity and incident response capabilities. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Work closely with research, product management, product engineering, product design, peers, as well as other teams within the company to define the first version and future evolution of our AI interfaces Design, build, and deliver well-tested core pieces of the platform - including the MongoDB MCP Server, Agent Skills, the Intelligent Assistant Platform, and purpose-built

typescriptpythonjava
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C
Cohere
📍 London• Full-time• Remote• £250K – £535K/yr
2mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role overview: North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments. As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about? This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates. This i

REMOTEairecruitment
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Z
Zscaler
📍 Switzerland• Full-time• Remote
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Account Executive to join our team. This is a Hybrid role, reporting to the Regional Sales Director in the Sales and Go-to-Market department. The Sales and Go-to-Market team is a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future by demonstrating the power and agility of cloud transformation to the world and cementing Zscaler’s position as a global leader. What you’ll do (Role Expectations) Manage an assigned strategic territory in Switzerland focused on net new logo acquisition and upsell opportunities in the Romandy Build relationships with key stakeholders, including C-Level decision-makers Create long-term account strategies aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to account planning Act as a trusted advisor by understanding client businesses and aligning Zscaler sol

REMOTEai
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Singapore based, we are looking for an experienced Senior Product Manager – AI Risk Strategy to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making. At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems. What You’ll Be Doing Own the end-to-end risk strategy for Buy/Sell

pythonsqlmachine learning
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Z
Zscaler
📍 Santa Clara• $175K – $250K/yr
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are seeking a high-caliber Director, P&C Communications & Cultural Narrative to join our People & Culture team at our Santa Clara headquarters. In this role, you will lead an integrated P&C Communications and Creative team while serving as a strategic thought partner, executive communications leader, and change narrative strategist. You will shape how Zscaler’s people strategy, culture, and organizational priorities are translated into clear, compelling narratives across employee and candidate experiences. Partnering directly with senior P&C executives and leadership, you will help shape bold visions and complex organizational shifts into clear, inspiring, and transparent employee and external communications. You operate with the strategic foresight of an executive advisor—understanding the downstream cause and effect of organizational messaging, calibrating tone to build trust, and fostering a strong

Z
Zscaler
📍 Mexico• Full-time• Remote
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Transformation Architect to join our Emerging markets team in a remote capacity in Mexico, reporting to the Senior Director, Sales Engineering within the Commercial Americas department. You will drive customer engagement and solution design, providing the technical leadership and expertise necessary for deployment design and optimization. What you’ll do (Role Expectations) Design and implement our Zero Trust architectures Gather requirements and understand specifications while evaluating existing systems Influence and mentor activities within the team and across the organization Who You Are (Success Profile) You thrive in ambiguity. You are comfortable building the path as you walk it and see ambiguity as raw material to build something meaningful. You act like an owner. You navigate seamlessly between high-level strategy and hands-on execution, fueled by a bias for action. You are a problem-sol

REMOTEawsazuregcp
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K
Kargo
📍 Locations San Francisco
2mo ago

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Develop the end-to-end experience for AI-powered products, including data pipelines, backend services, and user interfaces for interacting with the Kargo platform. Build and evolve Kargo’s customer-facing dashboards and applications, creating intuitive experiences that help users understand and act on complex logistics data. Develop software experiences across multiple surfaces - web, mobile, and kiosk interfaces deployed on Kargo Towers and forklifts. Collaborate with Product and Solution Engineers to build our agentic AI product suite. Strengthen the stability, scalability, and measurability of our backend systems. Experience 5+ years of software engineering experience building products at scale. Strong experience in TypeScript and Python. Experience building and shipping enterprise or consumer-facing products, with a strong understanding of how product needs translate into technical requirements. Comfort working cross-functionally and with direct customer stakeholders. Experience building modern web applications and APIs, with the ability to own features across the full stack. Strong understanding of backend architecture, distributed systems, scalability, reliability, and fault-tolerant system design. Experience with productio

typescriptpythonai
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Z
Zscaler
📍 Quebec• Full-time• Remote• C$170.6K – C$243.8K/yr
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Sales Engineer to join our Canada team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom product

REMOTEai
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Z
Zscaler
📍 Ontario• Full-time• Remote• C$170.6K – C$243.8K/yr
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Sales Engineer to join our Canada team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom product

REMOTEai
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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Join the High Power Engineering team supporting SpaceXSI to design, build, operate, and maintain electrical infrastructure for AI training campuses. As a Lead Engineer for Data Center electrical, you will work with a small on-site team to scale high-capacity power systems on a schedule set by compute demand. The position is based in Memphis, TN, with potential travel to other sites. RESPONSIBILITIES: Own the electrical architecture from the medium-voltage bus to the GPU rack — topology, redundancy, and standards — for halls scaling with AI compute load. Set and defend the redundancy basis; prove split-feed and cross-feed schemes against bus-fault, transformer-loss, and switchgear-loss contingencies. Establish the campus electrical design standard: equipment tagging, drawing conventions, approved vendor list, insulation coordination, grounding, and arc-flash boundaries. Own the interface with the compute organization on rack density, step-load behavior, power-capping strategy, and actual-versus-nameplate utilization. Own the interface with mechanical and cooling engineering on CDU, sidecar, and pump electrical loads and their contribution to hall demand. Lead desi

airecruitment
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Z
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager – Finance Transformation (Record to Report) to join our team. This is a Hybrid role reporting to the Director, Finance Process Optimization & Transformation in the Finance department. In this key role, you will design, document, and scale consistent end-to-end Record to Report processes and controls across Zscaler's global Finance organization, driving automation, institutionalizing process knowledge, and building governance frameworks that underpin a world-class Finance function. What you’ll do (Role Expectations) Standardize end-to-end Record to Report processes, establishing consistent frameworks and workflows across all geographies, divisions, and subsidiaries Drive end-to-end execution of Finance transformation projects with clearly defined measurable outcomes, ensuring timely delivery and sustained stakeholder alignment Harness Robotic Process Automation, Workflow Automatio

aiExcelfinance
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