Application Support Analyst Jobs

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Want to create technology that matters while building your future and your professional network? If you’re getting your degree in Computer Science or a related technology area and looking to get hands-on, skill-building experience with a leader in the financial technology industry, Freddie Mac’s Technology Summer Internship program is for you! Through this internship, you’ll build on the knowledge and skills you’ve acquired in your undergraduate education – while getting real-world technology and innovation experience and making lifelong connections. Upon successful completion of the internship and your undergrad degree, you may be extended an opportunity to join our Technology Analyst Program – a 12-month cohort experience that springboards you into a fulltime technology career with the industry leader in the housing/finance industry! Our Impact Enterprise Operations + Technology (EO+T) helps run and transform Freddie Mac’s business — from building applications and modernizing cloud and data platforms to protecting systems from cyberthreats and keeping critical operations resilient. As an intern, you can contribute to work that improves how we serve customers and help make home possible for millions of families. We are accepting applications for this position until 10/16/2026 Your Impact As an intern, you will support exciting projects, including: Software Development/Application Support Participate on project teams to develop innovative, high-quality software solutions in an Agile development environment Help d

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! About the Role: We're looking for a thoughtful and detail-oriented Trust & Safety Analyst to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you'll help ensure a positive, safe, and welcoming environment across our global community by working with partners and players to resolve concerns with care and consistency. You'll manage a caseload of investigations, communicate outcomes internally and to our community. You will collaborate with internal teams to promote transparency, fairness, and trust. By blending case management, policy application, and trust & safety principles, you'll play an important role in maintaining the integrity of our play spaces and supporting a healthy experience for our game communities. Responsibilities: Conduct complex, sensitive investigations end to end, gathering evidence from internal systems and external context, documenting findings, and applying program rules with sound judgment. Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions. Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with ti

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Go To Market ("GTM") Systems builds and runs the platform that Sales and contracting operate on, a production Salesforce org plus a growing portfolio of custom internal applications and agents. These systems process revenue-impacting transactions, guide critical business processes, and produce data the rest of the company runs on. Today the path from request, development, test, and pull request to production push is manual and slows the team down rather than speeding it up. We are hiring a DevOps / AgentOps engineer to build and run that path. You will stand up and maintain an AI-first CI/CD pipeline covering both Salesforce and custom application code. This release pipeline will support three modes: fully agentic, human-in-the-loop, and AI-assisted. Anthropic is an unusual place to do this. Our own frontier models are part of the toolkit and the question we want you to answer is what a delivery system looks like when you design it for agents and humans working side by side rather than retrofitting agents into a pipeline built for humans alone. You will work closely with a team of business systems analysts, software engineers, and integration engineers to develop the solution to accelerate their everyday work. The pipeline you build is the one path to production for a system under audit, so the guardrails, approvals, and audit trail are part of the product, not an afterthought. Key responsibilities Design, build, and operate the CI/CD pipeline for a production Salesforce org and a portfolio of custom internal applications, from branching and validation through deploy and rollback Define how a change is classified and ro

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the team: OKX data team is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. We are data engineers, data analysts and data scientists. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services. As a data engineer of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services. Responsibilities: Build and maintain the data warehouse for the risk control business domain, and develop the thematic metrics/indicator system to support data needs across all risk control business lines. Design and implement the technical architecture for offline and real-time data application services, and optimi

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role The Portfolio Services team is at the core processing Addepar’s client data. We play a pivotal role in enabling data to flow across our data platforms into our client’s instances. Working at the critical intersection of application, analyst, and operations teams, we promote developer velocity and robust process automation. Working with a healthy mix of new technologies and existing core applications, the team thrives on solving complex challenges to deliver high-impact solutions. If you're passionate about creating true engineering leverage, this is the team for you. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Work with teams across the organisation to: Develop resilient distributed services and high quality tooling to support product operations and engineering. Investigate and debug complex issues that span across teams and applications. Drive software delivery and improve the engineering processes we use to develop and release software. Who You Are Comfortable working independently, with a bias for action. Thrives in ambiguous spaces where there isn’t a clear solution. Enjoys digging into ne

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Portfolio Services team is at the core processing Addepar’s client data. We play a pivotal role in enabling data to flow across our data platforms into our client’s instances. Working at the critical intersection of application, analyst, and operations teams, we promote developer velocity and robust process automation. Working with a healthy mix of new technologies and existing core applications, the team thrives on solving complex challenges to deliver high-impact solutions. If you're passionate about creating true engineering leverage, this is the team for you. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Work with teams across the organisation to: Develop resilient distributed services and high quality tooling to support product operations and engineering Investigate and debug complex issues that span across teams and applications Drive software delivery and improve the engineering processes we use to develop and release software Who You Are Comfortable working independently, with a bias for action Thrives in ambiguous spaces where there isn’t a clear solution Enjoys digging into new pr

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices: New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. About the Role: We are looking for Associate Manager Analytics who will work on a broad range of data analytics, data visualization and business intelligence problems across a variety of industries. More specifically, you will: • Engage with clients to understand their business context • Understand business processes and map the complete process in visual formats. • Translate business problems into analytical structures and solve using statistical/ML techniques • Manage a team of data analysts to deliver solutions for clients. • Collaborate with a team of data scientists and engineers to embed AI and analytics into the business decision processes. Desired Skills & Competencies: • Developing and enhancing algorithms and models to solve business problem. • Providing end-to-end analysis support across different industry domains and application areas. • Generate data cuts/outputs according to agreed specifications (for example, survey data clean up, weighting data, recoding variables, creating custom tabular views, and running cross-tabulations) • Conducting quantitative analyses and interpreting results • Proficient in visualisation tools such as Power BI, Tableau, QlikView, Spotfire (Any). • Proficient in MS SQL Data

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Business Support Analyst (L1) — LMS & AI Specialist to join our team. This is a Mohali, India (Hybrid) role, reporting to the Manager, Business Applications Support in the IT / Digital Employee Experience department. This position is designed for an entry-level professional eager to eliminate repetitive manual work by building AI agents and automating enterprise workflows. You will deliver first-line platform support for Cornerstone OnDemand and Letter AI while leveraging intelligent tools to transform the digital employee experience. What you’ll do (Role Expectations) Provide L1 support and functional troubleshooting for Cornerstone OnDemand and Letter AI platforms while handling user issues within defined SLAs Build and deploy AI agents and low-code automations using Copilot Studio and Power Automate to streamline recurring support tasks and ticket workflows Author, test, and maintain

Applications Support Sr Analyst - Asst Vice President — Irving Texas United States. Apply via Workday.

Applications Support Senior Analyst, Assistant Vice President — Kowloon Hong Kong. Apply via Workday.