Applications Development Technology Lead Analyst Jobs

Customer Success Manager (CAM) 는 온보딩, 상향 판매 및 교차 판매를 통해 기존 고객 기반 전반에 걸쳐 새로운 제품 애착을 적극적으로 유도하고 강력한 관계를 효과적으로 구축하게 됩니다. 내부적으로 고객을 옹호하고 긍정적인 고객 경험에 집중하게 됩니다. 상호작용은 무엇보다도 관계 관리에 뿌리를 두고 있으며, 성장 기회를 옹호하기도 합니다. 고객 성공 관리자는 잘 정의된 방법론을 따라 고객의 고유한 요구 사항을 파악하고 Datadog 제품의 가치를 명확하게 전달합니다. Datadog은 사무실 문화를 통해 구축되는 관계와 협업, 창의성을 중시합니다. 우리는 데이터독 직원들이 자신에게 가장 적합한 일과 삶의 조화를 이룰 수 있도록 하이브리드 업무 환경을 운영합니다. 담당 업무 영업팀과 협력하여 원활한 전환 및 온보딩 경험을 보장 고객과의 관계를 적극적으로 구축하여 상호 신뢰 구축 기존 고객 계정의 성장 기회에 대한 전체 영업 주기를 성공적으로 수행 고객이 데이터독 솔루션을 효과적으로 활용할 수 있도록 조언자 역할을 수행 사용 추세를 모니터링하고 파악하여 갱신 위험을 발견하고 채택률을 높임 내부 데이터도그 팀(지원, 제품, 재무, 법무) 간에 부서 간 협업 자격 요건 디테일에 대한 뛰어난 집중력을 갖춘 우수한 커뮤니케이터 장기적이고 지속적인 관계 구축을 통해 동기 부여가 되는 분 업무를 통해 가시적인 영향을 만들 수 있는 기회에 동기부여가 되는 분 고객 중심, 항상 최고의 가치를 제공하기 위해 노력하는 분 끊임없이 진화하는 유동적인 솔루션 중심 환경에서 근무하실 수 있는 분 업셀/크로스셀 활동을 위한 계약 조건을 독립적으로 협상하고 가격 이의제기를 극복한 경험 담당 고객 포트폴리오의 성장 및 유지 성과를 기반으로 계정 확장(Account Expansion) 목표를 달성한 검증된 실적 Datadog은 모든 계층의 사람들을 소중히 여깁니다. 모든 사람이 입사 첫날에 위의 모든 자격 요건을 충족하지 못할 수도 있습니다. 괜찮습니다. 기술에 대한 열정이 있고 경험을 쌓고 싶다면 지원하실 것을 권장합니다. 혜택 및 성장: 최우수한 수준의 온보딩 MEDDIC 및 Command of the Message 의 영업 교육 포용적인 기업 문화, 커뮤니티 길드 가입 기회 사내 네트워킹을 위한 부서 내 멘토 및 버디 프로그램 지속적인 전문성 개발, 제품 교육 및 커리어 경로 제공 신규 채용 우리사주(RSU) 및 직원 주식 매입 계획(ESPP) 풍성한 글로벌 혜택 위에 나열된 혜택 및 성장은 근무 국가 및 데이터독 고용의 성격에 따라 달라질 수 있습니다. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal

Sr. Architect - Enterprise Application - Oracle S Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Inviting applications for the role of Sr. Architect - Cloud Delivery / Adviso

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Snowflake partners, from System Integrators (SI), Cloud Service Providers (CSP) and Technology Partners (ISV) are an integral part of Snowflake business to help customers unlock Power of Snowflake AI Data Cloud. We are seeking a highly motivated and proactive individual to drive the technical growth in this Partner ecosystem. This role demands a technical expert capable of driving success by aligning with key programs and significantly enhancing partner knowledge of crucial product features. The candidate must effectively present to both technical and executive audiences, utilising methods from whiteboarding to presentations and demonstrations, to cultivating strong mind share among Snowflake Partn

Job Role - Inside Sales Executive (Logistics) Company Name: Viami Logistics and Consulting LLP Apply Now: Phone: +91 7796365165 Email: Location: M 614, M Wing, 5th Floor, Mega Center, Pune - Solapur Rd, behind Noble Hospital, Magarpatta, North Hadapsar, Hadapsar, Pune, Maharashtra 411028 Job Summary: We are looking for an enthusiastic and customer-focused Inside Sales Executive to join our logistics team. The ideal candidate will be responsible for generating leads, converting inquiries into business, maintaining relationships with existing clients, and promoting the company's logistics and transportation services. The candidate should have excellent communication skills and a passion for achieving sales targets. Key Responsibilities: Generate new business opportunities through calls, emails, and online platforms. Contact prospective customers and explain the company's logistics services. Follow up on leads and convert inquiries into confirmed business. Build and maintain strong relationships with existing and potential clients. Prepare quotations and negotiate pricing within company guidelines. Coordinate with the operations team to ensure smooth service delivery. Maintain accurate customer records and sales reports. Handle customer inquiries, complaints, and provide timely solutions. Achieve monthly sales targets and contribute to business growth. Stay updated on market trends and competitor activities. Required Skills: Proficiency in MS Office and basic computer applications. Strong communication, negotiation, and interpersonal skills. Ability to work in a target-driven environment. Good organizational and time management skills. Basic customer handling and problem-solving sk Eligibility: Bachelor's degree in any discipline. 0 3 years of experience in inside sales, telecalling, customer service, or logistics sales. Freshers with excellent communication skills may also apply. Preferred Skills: Basic understanding of logistics, tra

️URGENT HIRING Junior Lawyer South Kolkata Recruitment Partner: IDEAL CAREER ZONE A reputed Group of Companies near Gariahat, South Kolkata is urgently hiring an experienced Junior Lawyer. Location: Near Gariahat, South Kolkata Position: Junior Lawyer Qualification: LLB (Company Secretary - CS preferred) Salary: 30,000 40,000 per month Experience: Minimum 5 Years Eligibility & Skills Bachelor's Degree in LLB (CS preferred) Minimum 5 years' litigation experience before High Court, Subordinate Courts, or Tribunals Practical experience in NCLT, IBC, and Insolvency matters is mandatory Strong drafting skills for legal notices, replies, agreements, and legal documents Excellent legal research, analytical, communication, and drafting skills Interested candidates can send their updated CV to IDEAL CAREER ZONE. Office Address: 128/12A, Bidhan Sarani, Shyambazar Metro Gate No. 1, Inside Gandhi Market, Sajjy Dham, Kolkata 700004 HR Contact: 9231799122 Call: 10:00 AM 8:00 PM Visit: 12:00 PM 7:00 PM (Monday to Saturday) Hashtags: #Hiring #JuniorLawyer #LawJobs #LLBJobs #CSJobs #NCLT #IBC #LegalJobs #KolkataJobs #SouthKolkata #Litigation #HighCourt #CareerOpportunity #ImmediateHiring #IdealCareerZone ️ VOICE SCRIPT Junior Lawyer Hiring IDEAL CAREER ZONE Hello everyone! Are you an experienced legal professional looking for your next career opportunity in Kolkata? Then this vacancy could be the perfect match for you. IDEAL CAREER ZONE, one of Kolkata's trusted recruitment partners, is inviting applications for the position of Junior Lawyer on behalf of a reputed Group of Companies located near Gariahat, South Kolkata. If you have a passion for litigation, legal drafting, and corporate law, this is your opportunity to work with a professional organization that values talent, integrity, and career growth. Let's look at the job details. Position: Junior Lawyer Location: Near Gariahat, South Kolkata Salary: 30,000 to 40,000 per month Experience Required: Minimum 5 years Educational Qu

URGENT HIRING Back Office Executive Dalhousie, Kolkata Recruitment Partner: IDEAL CAREER ZONE A reputed company is urgently hiring a Back Office Executive (Male) for its office in Dalhousie, High Court Area, Kolkata. Location: Dalhousie, High Court Area Preferred Candidate: Male Salary: 20,000 25,000 per month Eligibility Criteria Graduate preferred Proficient in MS Office, especially Excel & Advanced Excel Handle day-to-day back office operations and documentation Maintain records, prepare reports, and coordinate with internal teams Good communication, organizational, and multitasking skills Sincere, disciplined, responsible, and willing to work beyond office hours or on holidays whenever required Interested candidates can send their updated CV to IDEAL CAREER ZONE or visit our office for registration and interview assistance. HR Contact: 9231799122 Call Timing: 10:00 AM 8:00 PM Visit Timing: 12:00 PM 7:00 PM (Monday to Saturday) #Hiring #BackOfficeExecutive #BackOfficeJobs #ExcelJobs #AdvancedExcel #MSOffice #KolkataJobs #Dalhousie #HighCourt #OfficeJobs #ImmediateHiring #IdealCareerZone Here's a professional 2 3 minute YouTube/Facebook recruitment voice script for the Back Office Executive vacancy. ️ VOICE SCRIPT Back Office Executive Hiring IDEAL CAREER ZONE Hello everyone! Welcome to another latest job update from IDEAL CAREER ZONE, your trusted recruitment partner for private sector jobs across Kolkata and PAN India. Today, we have an excellent opportunity for candidates looking to build their career in office administration and back office operations. A reputed company is urgently hiring a Back Office Executive for its office located in Dalhousie, High Court Area, Kolkata. Let's look at the job details. Position: Back Office Executive Preferred Candidate: Male Job Location: Dalhousie, High Court Area, Kolkata Salary: 20,000 to 25,000 per month. If you are organized, responsible, and comfortable working with office documentation and computer applications, this

call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns

We are looking for a Process Associate to support payroll and invoicing operations, including timesheet processing, expense management, payroll data handling, pension administration, and financial reconciliation. The role requires strong numerical ability, accuracy, confidentiality, and the ability to manage high-volume data within tight deadlines. Key Responsibilities: Process timesheets, expenses, and payroll data accurately and within deadlines Handle high-volume spreadsheets and upload data into payroll systems for invoicing Manage pension administration and employee tax code updates Reconcile incoming payments against invoices and identify discrepancies Maintain accurate payroll and financial records while ensuring confidentiality Prepare and manage operational data using MS Excel and Microsoft Office Required Skills & Qualifications: Graduate in any discipline, preferably Commerce, Finance, or Accounting Willing to work in the Rotational shift Strong numerical ability, accuracy, and attention to detail Good written and verbal communication skills Proficiency in MS Excel and Microsoft Office applications Strong organizational and time-management skills Ability to handle confidential employee and financial information Comfortable working with high-volume data and meeting tight deadlines

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. iOS Engineer – Universal Components About the Role Our vision is to free everyone to safely use any technology. We promise to make identity work for everyone—whether you’re a developer looking to innovate or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Okta may be an ideal place to shine. Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. We are looking for a collaborative, developer-focused SDE2 iOS Engineer to join our Universal Components team. Job Description You UNDERSTAND developers! You know what they need, how to talk to them, how to make their lives easier, and what turns friction into delight. You recognize when a framework, library, or product provides an exceptional developer experience. As an iOS Engineer on the Universal Components team, you will leverage that developer-first mindset to build and maintain our open-source UI components and SDKs. You will contribute to refining our entire developer journey—from onboarding, quicks

Datadog Sales Engineer 는 고객 및 파트너와의 기회를 검증하고 성사시키는 데 도움을 줍니다. 영업 프레젠테이션, 제품 데모, 기술 평가(POC) 지원을 통해 기술 전문 지식을 제공합니다. Sale Engineer 는 제품 팀과 함께 고객, 경쟁사, 파트너의 의견을 바탕으로 기능의 우선순위를 정하는 데 도움을 줍니다. 또한 다양한 팀과 협력하여 고객의 문제를 해결하고, 버그 문제를 에스컬레이션하며, 브랜드 홍보대사로서의 역할도 수행하게 됩니다. 무한한 잠재력을 지닌 친절하고 열정적인 팀에 합류하고 싶은 분들의 많은 지원 바랍니다! Datadog은 사무실 문화를 통해 구축되는 관계와 협업, 창의성을 중시합니다. 우리는 데이터독 직원들이 자신에게 가장 적합한 일과 삶의 조화를 이룰 수 있도록 하이브리드 업무 환경을 운영하고 있습니다. 담당 업무 영업팀과 협력하여 고객에게 전반적인 Datadog 가치 제안, 비전 및 전략을 명확하게 전달 경쟁력 있는 지식, 기술력 및 신뢰를 구축하기 위해 지속적으로 새로운 기술을 학습 잠재 고객을 대상으로 제품 및 기술 프레젠테이션 제공 제품 팀과 직접 소통하여 기능 요청에 대해 협업 고객의 제품 온보딩을 돕고 장애물이 있을 때 지원 사전 판매 수명 주기 동안 다양한 기술적 과제에 대해 창의적으로 생각 자격 요건 DevOps 모니터링 또는 아키텍처 도구에 대한 지식과 경험이 풍부 외부 고객 또는 내부 팀에게 기술 프레젠테이션/데모를 편안하고 자신감 있게 전달 가능한 분 다양한 과제에 대해 창의적으로 사고할 수 있으며, 매일 새로운 것을 발견할 수 있는 분 Windows 또는 Linux 시스템 관리 경험 클라이언트 사이트를 오가며 최대 4시간 동안 앉아있을 수 있는 분 자동차, 기차 또는 항공으로 최대 25%까지 이동 가능한 분 Datadog은 모든 계층의 사람들을 소중히 여깁니다. 모든 사람이 입사 첫날에 위의 모든 자격 요건을 충족하지 못할 수도 있습니다. 괜찮습니다. 기술에 대한 열정이 있고 자신의 역량을 키우고 싶다면 지원하실 것을 권장합니다. 혜택 및 성장 : 최우수한 수준의 온보딩 풍성한 글로벌 혜택 사내 네트워킹을 위한 부서 내 멘토 및 버디 프로그램 신규 채용 우리사주(RSU) 및 직원 주식 매입 계획(ESPP) 지속적인 전문성 개발, 제품 교육 및 커리어 경로 제공 포용적인 기업 문화, 커뮤니티 길드 및 포용성 토크에 참여할 수 있습니다. 위에 나열된 혜택 및 성장은 근무 국가 및 데이터독 고용의 성격에 따라 달라질 수 있습니다. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to every

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Bas

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Global Mobility Lead, you will report to the Global Mobility Manager who oversees Roblox’s worldwide immigration and relocation programs. As a member of Global Mobility team, this role will serve as a Subject Matter Expert for employees, managers, and internal stakeholders on complex immigration cases, implications, and relocation logistics. This role will ensure a seamless, compliant, and positive experience for employees and their families throughout their global mobility journey. You Will: Immigration Strategy & Compliance (Core Focus): Serve as Subject Matter expert on global immigration laws. Manage the full lifecycle of global work permit, visa, and residency applications, coordinating with external legal counsel. Conduct immigration assessments, determine eligibility, and identify risks. Ensure robust compliance, maintaining meticulous records and audit trails. Monitor regulatory changes and advise on impacts. Vendor Management & Collaboration: Manage relationships with global mobility service providers (immigration firms, relocation companies, tax consultants). Collaborate and advise HR Business Partners, Legal, Finance, and Payroll to ensure streamlined processes

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. We’re looking for Fresh graduates from top Universities who want to push AI from theory into history-making reality.. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. What is the AI resident/Data Resident program? A 6 month remote internship opportunity offering you a glimpse into the real world applications of machine learning and data engineering to build scalable solutions for enterprises. Our aim - creating an experience that allows final year college students to learn how fast growing startups work, gain practical skills, build real world experience, develop a greater understanding of the GenAI and data engineering industry and form valuable connections. Become a part of our extraordinary team of world-class software engineers and leading machine learning and data engineering practitioners. At the end of their stints, top performing residents will get an opportunity to meet the co- founders and the team in our Bangalore office and shall be awarded full time positions at Ema. We envision this program as a launchpad for future AI/Data leaders of our company. Who is eligible for this

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full life-cycle Recruiter to support the organization through its growth in Singapore and across APAC. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent across key business functions. This role will allow you to build strong relationships, champion our values, and contribute to our org-wide recruiting best practices and processes. This is a full-time role based in our Singapore office within a hybrid working environment. What you'll do at Figma: Manage full-cycle recruiting processes for our business organizations, in particular, go to market functions like sales & marketing Partner with leaders to develop top of funnel strategies for key roles Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change Identify, conceptualize and drive business improvement initiatives We’d love to hear from you if you have: 5+ years of full-cycle in house recruiting experience in a high growth business Experience partnering with senior executives on high volume searches in go to market organizations Expert knowledge of the SaaS / scaling tech landscape in APAC, particularly Singapore Advanced sourcing and passive e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Senior Analyst to own and evolve a best-in-class tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will sit at the intersection of operations and technology — driving systematic improvements, scaling tooling infrastructure, and ensuring agents across global vendor sites have the tools they need to operate efficiently and safely at Roblox's scale. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exceptional service to our internal customers. You will Administer and configure applications — including Zendesk, Absorb, JIRA, and other third-party and internally developed tools — to support 24/7 operations across multiple vendor sites. Design and implement queue and routing systems that reduce agent decision fatigue, enable quality support interactions, and support seamless multi-site operations. Analyze and translate b