Associate Customer Consultant Jobs

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Counsel, Commercial What You’ll Do Snorkel AI is looking for a Counsel, Commercial to join our growing Legal team, reporting to Snorkel’s Associate General Counsel, Commercial. This is a key role across Snorkel’s commercial contracting function, including vendor agreements and customer agreements. You will serve as a trusted legal partner to business teams across the company, drafting, reviewing, and negotiating a wide range of commercial contracts while helping build scalable processes. You’ll work closely with cross-functional stakeholders, combining strong commercial legal skills with the hands-on, execution-oriented approach required in a fast-growing technology company. This hybrid role is based in San Francisco or New York City. Responsibilities Draft, review, and negotiate a broad range of commercial contracts, including vendor and customer agreements, NDAs, MSAs, SOWs, order forms, and other commercial arrangements. Serve as a trusted legal partner to cross-functional teams on commercial contracts. Manage a high volume of contracts and competing priorities, ensuring timely execution and alignment with business objectives. Review and negotiate commercial

About the Team Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work. About the Role The US Marketplace team is looking for a motivated and hands-on Associate Manager to join the Strategy & Operations Growth and Markets team. You will own a portfolio of projects aimed at growing the core Marketplace business, working closely with DoorDash’s product, marketing, finance, and analytics teams.You’ll have the opportunity to help grow strategic markets, identify new growth bets, incubate 0-1 experiments, and execute on a roadmap to drive growth. You’re excited about this opportunity because you will… Build and own. You’ll have your fingerprints all over DoorDash’s next wave of growth. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new, from high-level strategy down to the nitty-gritty operational details. Incubate. You’ll take bets that don’t have an owner yet, scope them, test them, and either graduate them into funded programs or kill them with a clear, well-argued recommendation. Strategize. From first principles, you’ll develop the optimal strategy for growing segments and launching bets that no existing playbook covers. Experiment. You’ll turn strategies into operational experiments that create measurable, actionable outcomes, then use those results to shape the larger implementation plan. Analyze. You’ll pull your own data, assess the operational and financial impact of your decisions, and iterate based on what you find. Lead and collaborate. You’ll work with cross-functional partners across product, analytics, marketing, sales, and finance to get your initiatives resourced and shipped. We’re excited about you because… You have 4+ years of experience in a problem-solving role: consulting, tech, banking, or similar. Experience taking something

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a remote role based in South Korea , reporting to the Head of Solution Engineering in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and all associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver high-impact sales pitches, techn

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sales Engineer to join our team. This is a remote based in Thailand, reporting to the Head of Solution Engineering, Emerging Markets in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and all associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver high-impact sales pitches, tec

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Hybrid Cloud Engineer Position Overview TEGNA is looking for a Hybrid Cloud Engineer to join the dynamic engineering team. The TEGNA IT Infrastructure team represents a wide range of technologies and competencies. Working in tandem with peers, other teams, departments, business units and outside vendors, the team assists in the evaluation, implementation, and support of technology solutions toward business objectives. The analyst in this position will contribute to the design, implementation, and support of on premise and cloud components to core business applications and will participate in migrations to multiple public cloud platforms. As part of a team, the candidate will build, maintain, support technical systems and applications for business at data centres, cloud, and television stations. This requires comprehensive knowledge of server, storage, cloud, and networking components required to maintain the business. What You’ll Do Design, implement and maintain server and storage components for on-premises and public cloud. Working with technical and non-technical internal customers, provide in-depth consultation and communication for technology solutions. Lead the design, building, testing, documentation and implementation of systems management practices associated with AWS

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights and deal support for negotiated users to Stripe’s global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and or complex deals and providing pricing insights and feedback to sales, finance and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance & Strategy and Product and there is constant collaboration with Deal Pricing colleagues across all regions. What you’ll do You will be instrumental in providing thought leadership to regional sales teams and senior executives and continuing to develop our framework, approach and associated processes in order to achieve mutually beneficial deals with our sold users while mitigating risk to Stripe. In addition to providing key financial insights and recommendations to business partners and Stripe leadership, you will have a chance to stretch beyond the boundaries of finance through business case development and commercial negotiations with all types of customers across the full suite of Stripe’s financial and payment products. Responsibilities Serve as a key financial and strategic thought partner to specific APAC Go-to-Market sales teams and their leadership in both pricing deals at scale and pricing

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Team Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights and deal support for negotiated users to Stripe’s global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals and providing pricing insights and feedback to sales, finance and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance & Strategy and Product and there is constant collaboration with Deal Pricing colleagues across all regions. AMER Deal Pricing covers teams in the United States, Canada and Latin America and are located in Stripe offices and remote locations across the region. What You’ll Do You will be instrumental in providing thought leadership to regional sales teams and senior executives and continuing to develop our framework, approach and associated processes in order to achieve mutually beneficial deals with our sold Users while mitigating risk to Stripe. In addition to providing key financial insights and recommendations to business partners and Stripe leadership, you will have a chance to stretch beyond the boundaries of finance through business case development and commercial negotiations with all types of customers across the full suite of Stripe’s financial and payment products. Responsibilities Ser

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large or complex deals, and providing pricing insights and feedback to sales, finance, and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy, and Product and there's constant collaboration with Deal Pricing colleagues across all regions. What you'll do You'll be instrumental in providing thought leadership to regional sales teams and senior executives and continuing to develop our framework, approach, and associated processes in order to achieve mutually beneficial deals with our sold users while mitigating risk to Stripe. In addition to providing key financial insights and recommendations to business partners and Stripe leadership, you'll have a chance to stretch beyond the boundaries of finance through business case development and commercial negotiations with all types of customers across the full suite of Stripe's financial and payment products. Responsibilities Serve as a key financial and strategic thought partner to specific EMEA Go-to-Market sales teams and their leadership in both pricing deals at scale and pricing strategic de

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an (Associate) Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. This results in a high business adoption Drive measurable Business Adoption across your customer portfolio to deliver tangible value for our customers. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively, in collaboration with our Account Managers. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the first line for customer issues related to onboarding, usage, or product value. Partner with Marketing to identify case study, testimonial, and reference opportunities. Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. Maintain accurate health metrics, notes, and success plans in CRM for full portfolio visibility. Who you are: Fluent in Dutch and proficient in English You have prior experience

Associate - Customer Care - Blended 5A — 1901-G-Php: Plaza, Alabang, Philippines. Apply via Workday.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. As an Associate Customer Success Manager, you will support a portfolio of small business and lower-tier plan customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You will be accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. Following defined playbooks and processes, you’ll deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and laying a strong foundation for long-term product adoption. Drive measurable Business Adoption across your customer portfolio to deliver tangible business results. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the primary line of contact for customer issues related to onboarding, usage, or product value, while smoothly escalating commerci

Sr. Associate - Customer Care - Sales & Support 5B — 1102-G-Dalian: SW Park, Dalian. Apply via Workday.

Sr. Associate - Customer Care - Voice 5B — 1401-G-India: INFOSPACE IT PARK, TOWER -4, JHARSA, Gurgaon. Apply via Workday.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an (Associate) Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. This results in a high business adoption Drive measurable Business Adoption across your customer portfolio to deliver tangible value for our customers. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively, in collaboration with our Account Managers. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the first line for customer issues related to onboarding, usage, or product value. Partner with Marketing to identify case study,