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Associate Principal Bioinformatics Scientist Jobs

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As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

T
1mo ago

Current shift openings at this location:&#xa;&#xa;Seasonal Warehouse Associate&#xa;Sunday, Monday, Tuesday 10:00PM-3:30AM&#xa;Sunday, Monday, Tuesday 6:00AM-10:00AM&#xa;Wednesday, Thursday, Friday, Saturday 10:00PM-4:00AM&#xa;Wednesday, Thursday, Friday, Saturday 6:00AM-10:00AM&#xa;&#xa; Apply to join our team today! Warehouse Associate roles starting at $22.75 per hour. The pay range is $22.75 to $26.00 per hour. You may also earn additional compensation in the form of a shift differential, ranging from $2.00 to $3.50 per hour, based on eligibility. Please apply with as much open availability as possible! As a progression TM, there is an opportunity to grow your pay based on your tenure in your role What does a role as a Warehouse Associate look like? Follow all safety policies and procedures to ensure a safe working environment for all team members. Attend safety trainings to learn how to work safely in a fast-paced warehouse environment. Pack, load, and ship items to stores and guests. Ensure accurate processing of merchandise to our stores and guests. Work safely, quickly, and efficiently to handle freight and move inventory throughout the warehouse. Maintain a neat, clean, and organized work area. Report to work on time and complete job tasks as assigned accurately and on time. Engage in problem solving to support continuous improvement. Maintains positive and respectful attitude while working independently and in a team environment. Β· <spa

supply chainlogisticswarehouse
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Synthesia
πŸ“ New Yorkβ€’ Full-timeβ€’ Remoteβ€’ From $50K/yr
1mo ago

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As a Customer Support Representative (CSR) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you : High school diploma or equivalent; college or a degree in a related field is desirable but not essential At least 1 year experience within a tech

REMOTEaisalesforceCRM
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F
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizesβ€”from emerging brands to Fortune 500sβ€”use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: The Ocean Operations Associate role, based in Manila, is a rare opportunity to be at the ground floor of Flexport Philippines’ growth. As one of our earliest team members in the region, you will wear many hats and play a defining role in shaping our operations, culture, and client experience. This is a career-defining role with a clear path forward. You will develop a deep understanding of global logistics end-to-end, from operations and process design to client management and commercial strategy, working alongside country leadership, operations management, and sales teams. This breadth of exposure is intentional: we want to develop the next generation of logistics leaders. What You Will Do: The role is anchored in operations, with a strong bent towards process improvement and automation. Core tasks: Execute end-to-end shipments across all modes (FCL, LCL, import and export), including bookings, documentation, planning and milestone tracking. Communicate directly with clients, carriers, trucking providers, CFS/warehouse operators and customs teams to keep shipments on time and on spec. Troubleshoot shipment exceptions proactively

aisupply chainlogistics
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S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companiesβ€”from the world's largest enterprises to the most ambitious startupsβ€”use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities β€’ Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors β€’ Conduct investigations on merchant accounts to support financial partner requirements β€’ Assess risk factors and trends of potentially fraudulent activity β€’ Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience β€’ Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance β€’ Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements

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