Associate Support Engineer Jobs

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat! We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj. What you'll be doing: Processing incoming live chats from our customers, venues and courier partners Developing our support function together with the support team as well as other teams within Wolt Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners Supporting our Czech and Slovak market Our humble expectations You are customer-obsessed and team-oriented You have great communication skills with a personal touch You have a can-do attitude towards challenges You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You already have some experience in a customer-facing role, and you are passionate about service This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. You are fluent in Slovak language

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du bist Teil des Live-Operations-Teams und kommunizierst mit allen Wolt-Nutzern – Kunden, Kuriere oder Restaurants – und bietest den besten Support, den hungrige Menschen sich wünschen können. Zu deinen Aufgaben gehören: Bearbeitung eingehender Live-Chats von unseren Kunden, Restaurants und Kuriere in Schichten. Weiterentwicklung unserer Support-Funktion zusammen mit dem Support-Team sowie anderen Teams innerhalb von Wolt. Du leistest sowohl eingehende als auch ausgehende Unterstützung per Telefon. Proaktive Problemlösung durch Überwachung des Bestellvolumens mit unseren internen Tools. Sicherstellen, dass der Lieferbetrieb reibungslos läuft, in enger Zusammenarbeit mit dem Operations-Team. Dein Profil: Du hast ausgezeichnete Kommunikationsfähigkeiten und bemerkenswerte Geduld. Beharrlichkeit und Freundlichkeit sind deine Stärken, um die beste Lösung für alle beteiligten Parteien zu finden. Du hast ein gutes Auge für Details und außergewöhnliche Konzentration. Komplexe Aufgaben, die schnelle Reaktionen und gute Organisation erfordern, schrecken dich nicht ab. Du gehst mit stressigen Situationen und Multitasking souverän um. Schnelle Entscheidungen in herausfordernden Situationen gehören zu deinen Stärken. Du verstehst, wie w

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! Role background Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. We are just starting in North Macedonia, let's share this journey together! We're currently looking for Full-Time Support Associates to join our Support team in Skopje! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and Courier Partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed : At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented : Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat! We are looking for part-time Support Associates (students) to join our Support team in Bratislava. Starting in October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj. What you'll be doing: Handling incoming live chats (and occasionally phone calls) from our customers, venues, and couriers Ensuring that the delivery operation runs smoothly You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You already have some experience in a customer-facing role, and you are passionate about service This is a shift work position. You can work evenings and weekends too - We are available to our clients seven days a week from 7:00 am to 1:00/2:00 am. Supporting primarily Slovakia, with occasional shifts for Czechia or other markets when necessary You are fluent in Slovak language and you have professional working proficiency in English (minimum B2) What do we offer: Multisport card Employee cashback benefit in W

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Customer Support Associate I to join our team. This is a Hybrid role, reporting to the Senior Manager, Customer Services in the Customer Success Organization department. As a vital member of the support organization, you will drive the seamless activation of products and services, ensuring technical accuracy through detailed URL analysis. You will serve as a critical point of contact for our customers, navigating technical migrations and service deliveries with precision and empathy to ensure an elite user experience. What you’ll do (Role Expectations) Execute essential tasks related to the activation of products, features, and services for a global customer base Review and analyze URLs to determine their purpose or content and assign them to the appropriate category Manage inbound customer inquiries with a high degree of professionalism, ensuring efficient routing to specialized internal te

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Technical Customer Support Associate works within the Technical Support department to provide support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The Technical Customer Support Associate provides direct assistance to Jamf product users and is responsible for fielding customer inquiries via phone, chat, email, among other outreach methods directly from customers, as well as delivering technical and account support to Jamf customers with an emphasis on first-touch issue resolution. This position will require the ability to work M-F from 10:30 am - 7:00 pm CT Depending upon your current location, this role may offered as hybrid or remote. For those candidates who live near a Jamf office, you will be expected to be in the office 3 days per week. For those candidates who are not near a Jamf office, this role may be offered as remote. What you can expect to do in this role : Provide timely and accurate responses to customer inquiries via chat, email, and phone. Deliver outcomes to customers through the diagnosis and resolution of technical and account issues and guiding customers through workflow steps. Ensure that customer requests are handled effectively and escalated when necessary. Develop an understanding of Jamf products, including features, f

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Technical Customer Support Associate works within the Technical Support department to provide support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The Technical Customer Support Associate provides direct assistance to Jamf product users and is responsible for fielding customer inquiries via phone, chat, email, among other outreach methods directly from customers, as well as delivering technical and account support to Jamf customers with an emphasis on first-touch issue resolution. This position will require the ability to work M-F from 10:30 am - 7:00 pm CT Depending upon your current location, this role may offered as hybrid or remote. For those candidates who live near a Jamf office, you will be expected to be in the office 3 days per week. For those candidates who are not near a Jamf office, this role may be offered as remote. What you can expect to do in this role : Provide timely and accurate responses to customer inquiries via chat, email, and phone. Deliver outcomes to customers through the diagnosis and resolution of technical and account issues and guiding customers through workflow steps. Ensure that customer requests are handled effectively and escalated when necessary. Develop an understanding of Jamf products, including feat

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf : At Jamf, we empower people to be their best selves and do their best work. The Technical Customer Support Associate works in the night 12-hour shifts. The shift work includes working only during weekends (Friday, Saturday and Sunday) and Polish Bank Holidays 8 pm – 8 am . This is a full-time position. The Technical Customer Support Associate works within the Technical Support department to provide support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The Technical Customer Support Associate provides direct assistance to Jamf product users and is responsible for fielding customer inquiries via phone, chat, email, among other outreach methods directly from customers, as well as delivering technical and account support to Jamf customers with an emphasis on first-touch issue resolution. This role is remote in Poland . We are only able to accept applications for those based in Poland and have sponsorship to live and work in Poland . What you can expect to do in this role: Provide timely and accurate responses to customer inquiries via chat, email, and phone. Deliver outcomes to customers through the diagnosis and resolution of technical and account issues and guiding customers through workflow steps. Ensure that customer requests are handled effectively and escalated when necessary. Develop an

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Cashiering team’s mission is to ensure accurate, timely movement of funds across customer brokerage and retirement accounts while delivering a compliant, high-quality client experience. We operate with ethics and precision at the center of everything we do to protect our customers' assets. Our team works closely with partners in Compliance, Operations, and Technology to streamline cashiering processes. We foster a supportive, collaborative environment where team members work together to solve complex operational challenges! Our collective goal is to build trusted, scalable financial processes that support Robinhood's growth. As a Cashiering Specialist, you will manage high-volume cashiering workflows—primarily reviewing money movement requests, including ACH, check, wire, and other brokerage transactions—serving as a key operational link between advisors, clients, custodians, and internal partners. In this position, you will serve as quality assurance overview of transactions with high accuracy and efficiency while adhering to strict regulatory requirements including AML, and OFAC review. You will collaborate daily with advisors and internal operations teams to res

Location: Remote Orca is expanding into new product verticals, bringing a new class of regulated assets on-chain with the compliance infrastructure and liquidity primitives to make them actually work. Our ambition reaches beyond becoming the leading provider of financial primitives in crypto—we aim to reshape the foundation of finance itself. If you are someone who is tired of just working another job and wants to build something meaningful, then we invite you to join our team. Orca is seeking a proactive and dedicated individual to join our Community Support Team. In this role, you will be the first point of contact for Orca's users, providing timely support, troubleshooting issues, and fostering a positive environment across our community platforms. This position is integral to ensuring user satisfaction, engagement, and the seamless operation of Orca's ecosystem. What You'll do Respond promptly to user inquiries via social channels (Currently Discord) and ticketing systems (MetaCRM). Troubleshoot user issues, provide detailed and advanced technical support, and escalate out-of-scope problems to appropriate internal teams. Identify critical issues impacting business continuity or security and escalate rapidly. Identify and support VIP users with white-glove service. Funnel partnership and business development inquiries to relevant departments (BD, Marketing, Developer Advocates). Participate in community moderation, ensuring compliance with community guidelines and fostering a safe environment in line with Orca’s core values. Assist in user onboarding and education through the creation of guides, FAQs, workshops, and participation in webinars and AMAs. Gather user feedback and insights to contribute to continuous product and service improvements. Monitor trends within the wider crypto ecosystem and report relevant developments to the Orca team. Collaborate with the Community Support, Marketing, and Product teams to address known and emerging community needs, and p

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a Sales Support Associate, you’ll be a point of contact for our merchant partners, helping them get timely answers and keep their stores running smoothly on Wolt. You’ll respond to emails and support tickets, make menu and assortment edits, resolve day-to-day issues, and work with internal teams when a request needs further support. Merchant Support – Respond to merchant emails and tickets with clear, helpful answers, keeping partners updated until their requests are resolved. Menu & Assortment Management – Make accurate updates to restaurant menus and retail assortments, making sure their catalogue is kept up to date and compliant with our internal guidelines. Issue Resolution – Troubleshoot merchant, equipment, and operational issues, escalating complex cases to the right team and following through on the outcome. Sales & Operational Support – Help Account Management and Merchant teams with partner requests, administrative tasks, and store updates. Quality & Accuracy – Check that merchant information and menus are accurate, and ensure our merchants are operating to the Wolt standard. Process Improvement & Collaboration – Spot recurring issues, share merchant feedback, and work with internal teams to improve the partn

The SalesOps Associate provides front line support to our rapidly growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM 10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first hand how an effective, fast paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front line/Tier 1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community. They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers. Responsibilities: Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative Proactively solve issues and foster trust with our beloved customers Create a personalized, positive and effortless experience for the Lyft community Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support Be a community advocate for Lyft Willingness to work a wide range of hours and weekends Experience: 1+ years of experience in customer service or sales mandatory 1+ years of experience with social media or communications is a plus! Cap

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community. They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers. Responsibilities: Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative Proactively solve issues and foster trust with our beloved customers Create a personalized, positive and effortless experience for the Lyft community Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support Be a community advocate for Lyft Willingness to work a wide range of hours and weekends Experience: 1+ years of experience in customer service or sales mandatory 1+ years of experience with social media or communications is a plus! Cap