Associate Technical Services Engineer Jobs

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role is a hybrid / in-office role, with approximately three days per week in our New York City Office. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architectu

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role can be based out of our Toronto office or remotely in the Toronto region. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architecture decisions, translatin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Internal Audit IT Associate Manager, you'll join the Internal Audit team and lead the execution of IT and security audits across Coinbase's global cloud infrastructure, security operations, and crypto-native products. This team delivers independent, third-line assurance over technology, information security, and IT governance, helping Coinbase protect customers and maintain trust at scale. You'll own audits end-to-end, from planning through reporting, mentor junior team members supporting your engagements, and translate complex technical findings into clear, actionable insights for senior leadership. What you'll do: Own end-to-end execution of IT and security audits covering cloud infrastructure (AWS, GCP), application security, identity and access management, vendor/third-party risk, and blockchain-related products including wallets and cold storage. Lead audit planning, fieldwork, and stakeholder management, synthesizing findings into evidence-based reports and presentations for senior leadership and the Audit Committee. Direct and develop junior audit team members supporting your engagements, providing day-to-day guidance, reviewing workpapers, and coaching on technical and professional growth. Drive continuous monitoring and validation of remediated audit findings, tracking management responses and flagging delays or emerging risk themes. Partner with Engin

Mechanical and Thermal Laboratory Technician Position Summary Graphcore is a globally recognized leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data center hardware that provide the specialized processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing. Responsibilities The Mechanical and Thermal Laboratory Technician is a hands-on technical role supporting the development and validation of advanced AI hardware systems for data center environments. Working as part of a cross-functional engineering team, this individual will be responsible for executing mechanical and thermal laboratory testing, supporting product validation activities, prototype fabrication and assisting with troubleshooting and root-cause analysis of complex hardware systems. Requirements Associate degree in Mechanical Engineering Technology or a related technical field preferred. Equivalent combinations of education, training, and relevant experience will be considered, including experienced non-degreed candidates or candidates with degrees in unrelated disciplines. Minimum of 5 years of experience working in mechanical laboratories, machine shops, test labs, or similar technical environments. Experience with server hardware platforms and data center equipment. Knowledge of Direct Liquid Cooling (DLC) systems and their implementation in server environments. Experience operating forklifts, pallet jacks, and other material-handling equipment. Key Responsibilities Execute mechanical and thermal test plans to validate hardware designs a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Prepare daily/regular PCS monitoring reports and review control chart abnormalities. Conduct basic initial analysis and organize abnormal findings. Send abnormal notifications and follow up with engineers on investigation results. Support basic system issue investigation during night shifts. Maintain PCS reports and related records. Assist the engineering team with routine PCS monitoring and follow-up activities. Required Qualifications Diploma or Associate Degree in Engineering, Information Technology, Computer Science, Statistics, or related discipline. Proficient in Microsoft Office applications. Good communication and interpersonal skills, including basic to intermediate English communication skills for technical documentation and routine business discussions. Strong organizational, time management, and prioritization skills. Problem-solving mindset and ability to work independently with minimal supervision. Ability to manage multiple assignments in a fast-paced manufacturing environment. Willingness to learn new systems, technologies, business processes, and AI-enabled workplace tools. Preferred Qualifications Basic knowledge of semiconductor manufacturing processes. Familiarity with data analysis and reporting tools. Good analytical and problem-solving skills. Good communication and follow-up skil

Job Title: Back Office Executive Position Overview: We are seeking an organized, detail-oriented Back Office Operations Associate to handle essential administrative and operational tasks. In this role, you will support front-facing teams by managing data, maintaining documentation, processing records, and keeping day-to-day administrative workflows running smoothly. Key Responsibilities: • Data Entry & Management: Accurately enter, update, and maintain records, databases, and customer information in company systems. • Document Processing: Review, categorize, and archive incoming files, contracts, invoices, and reports in accordance with company policy. • Workflow Support: Coordinate with sales, customer support, and finance departments to process requests and resolve internal inquiries. • Reporting: Compile daily, weekly, or monthly routine operational reports using spreadsheets and management tools. • Quality Assurance: Inspect data inputs and documents to identify errors, discrepancies, or missing details before finalizing records. • Inventory & Supplies: Monitor administrative supply levels and submit reorders as needed to support general office operations. Requirements: Education & Experience High school diploma or equivalent (associate or bachelor’s degree preferred); 6 Months 2 Years of Back office. Technical Skills Proficiency in Microsoft Office (Excel, Word, Outlook) and standard database management software. Core Competencies Strong attention to detail, excellent time management, and solid written communication. Work Style Ability to work independently with minimal supervision and handle repetitive tasks efficiently. Preferred Female Candidate Working Conditions • Hours: Standard business hours (Monday Saturday). • Timings: 9:30 AM- 6:30 • Salary: Based on current drawn About INTECH Insurance Surveyors & Loss Assessors Founded in 1994, INTECH is an IRDAI-licensed leader in independent loss assessment, risk inspection, and property valuation across In

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone What you’ll do As a Support Operations Associate at Privy, you will own the internal systems and workflows that keep our Developer Success team efficient, responsive, and focused. You’ll serve as air traffic control for support requests – triaging issues across our support stack (Pylon, Slack, HubSpot, and more), improving internal workflows, and maintaining CRM and support-data hygiene. You’ll partner closely with Account Management, Solutions Engineers, Forward Deployed Engineers, and Sales, while your day-to-day work will have impact across Privy, and Stripe as a whole. This is a high-leverage operations role where attention to detail, a systems mindset, and a bias for execution will make you critical to making our customers successful. Responsibilities Own triage and routing for inbound support tickets from both Privy developers and end users of Privy applications, ensuring issues are assigned, tracked, and resolved promptly and efficiently across the Developer Success team. Maintain data hygiene, consistency, and accuracy across our support stack, including Pylon, Slack, HubSpot, and other systems. Partner with cross-functional teams—including Sales, Engineering, and Product—to continuously improve the quality and efficiency of support processes. Create and maintain internal runbooks for ticket tri

Come join our legal team to work on the most exciting legal, policy, and operational issues at the leading edge of AI. We're seeking strong product lawyers with specialized expertise in intellectual property law. As product counsel, you will advise on all legal aspects of product development, launch, and operations - including regulatory compliance, user terms, and risk management - while bringing deep expertise in your specialized legal area. The ideal candidate will have deep subject matter expertise in intellectual property law, a technology background, and a demonstrable history of providing practical product counsel to solve complex, time-sensitive problems in close partnership with cross-functional teams. This role reoprts to the Associate General Counsel, IP & Product. You will: Strategic Product Advice: Lead IP strategy for product development, embedding IP protection into the full product lifecycle from conception to commercialization, while also advising on related product and regulatory matters in collaboration with the broader legal team. Cross-Functional Collaboration: Partner with Research, Product, Engineering, Operations, Communications, and Marketing teams to mitigate IP risks in product development, data licensing, and open-source governance. IP Counsel: Support management of Scale's worldwide IP portfolio including patents and trademarks; assist with patent prosecution and trademark registration and enforcement. Risk Mitigation: Advise on third-party, synthetic, and open-source data and models, ensuring compliance with licensing requirements; design open-source governance policies. Agreements: Support drafting and negotiation of commercial agreement provisions involving intellectual property. Specialized Expertise: Provide counsel on machine learning, robotics, and other technical areas, with ability to engage effectively with technical teams on complex engineering and product issues. Training: Develop and deliver IP and data licensing trainin

Lead - SCADA is responsible for the operational integrity, maintenance, and security of the SCADA systems within assigned plant segments. This role ensures the smooth functioning of control systems essential for monitoring and managing automated processes, contributing to operational efficiency, safety, and productivity. By providing technical expertise in SCADA programming, network management, and system troubleshooting, the Associate enhances the reliability and security of plant operations. Additionally, they play a key role in supporting business development through technical advisement, compliance management, and assisting in the evaluation of new SCADA technologies, ultimately contributing to both the operational and strategic goals of the organization. Source: Adani Group | Job ID: 51756

The Compute & Infrastructure Strategy team handles strategy and execution of OpenAI’s compute roadmap. This team’s key responsibilities span financial analysis & reporting, capacity planning, commercial and business development, and strategic partnerships. We partner across the business to allocate and deploy our resources for the highest impact outcomes. About the Role Compute is central to OpenAI’s roadmap and vision. We are seeking an Associate to support financial and strategic work across our compute and infrastructure portfolio. This is a finance generalist role that includes core FP&A responsibilities as well as investment analysis, commercial decision support, and strategic planning. You will own analyses and workstreams, partner closely with technical and finance teams, and help shape decisions about how OpenAI invests in and manages compute. In this role, you will be given direction on the objective and expected to independently structure the problem, work through incomplete information, and deliver a high-quality analysis and recommendation. In this role, you will: Build and maintain financial models across different elements of compute, including GPUs, CPUs, storage, networking, data centers, and power Support planning, forecasting, budgeting, reporting, and variance analysis across compute and infrastructure Perform investment analysis and evaluate commercial decisions and strategic initiatives Prepare high-quality analyses, recommendations, and Exec and Board-facing presentations Support business partners across compute infrastructure, FP&A, and strategic finance Help improve the team’s processes, tools, and ways of working, and identify opportunities for OpenAI to continue leading in compute You might thrive in this role if you have: 3+ years of experience across private/growth equity, investment banking, or strategic finance, or 3+ years in a finance operating role at a high-growth technology company Background in infrastructure, data

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

Become a part of our caring community The Director, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director, Product Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director, Product Management Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, andimplements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy. This is a remote position that reports to the Associate VP, Mail Order Pharmacy Distribution. Use your skills to make an impact Required You will be a Certified SAFe® 5 Product Owner/ Product Manager You will have 5+ years of Product Owner/Product Manager experience You will have 3+ years of leadership experience You will have a Bachelor's degree Preferred You will have an ability to drive significant transformation You will have competence working on very large and most complex assignments You will have asStrong ability to drive cross functional teams to alignment in the midst of ambiguity You will have an abili

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a self-motivated Associate EMEA Enablement Manager to join Okta's Post Sales Enablement team, based in Dublin, Ireland. In this role, you will become the dedicated enablement advocate for our Customer Success Manager (CSM) organization across EMEA. This is a new role that will allow the right candidate to build Okta's first CSM-focused enablement motion in EMEA. The ideal candidate has a proven track record of designing and delivering enablement programs across diverse, multi-cultural audiences, and will ensure that the needs of EMEA learners meaningfully shape global enablement program design. The Associate Enablement Manager will collaborate across cross-functional teams including other enablement managers, product teams, learning and development team and content development, and will participate in day-to-day CSM Enablement activities including program prioritization and fielding requests from the EMEA CSM organization. This role will have strong global support from content creators, curriculum developers, and learning infrastructure teams. Responsibilities Successfully identify and communicate the EMEA CSM organization's technical and role readiness needs Understand the day-to-day of the CSM role to suggest and execute new and innovative ideas and programs for your primary stakeholder: EMEA CSM leadership Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a fo

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission We’re building a world class Marketing team at Zocdoc -- and we’re growing fast! As an Associate Web Developer, you'll own the technical development and health of Zocdoc's provider-facing website — a core channel that helps connect healthcare providers with millions of patients. The ideal candidate is a strong full-stack WordPress developer who brings deep knowledge of web best practices, a point of view on site reliability and security, and a solid understanding of website architecture. You research before you build, care about doing things the right way, and can make sound technical decisions independently. It's a great opportunity for a thoughtful, technically rigorous developer to make a big impact on a highly visible part of the business. You’ll enjoy this role if you are... Curious about trying new things, challenging assumptions, and solving problems in creative ways Excited by the challenge of owning a live production web property end-to-end — from updates to full builds Able to see the big picture and translate high-lev