Automation Operation System Engineer Jobs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments. A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams. What you'll do: Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning Set clear goals and expectations, provide regular feedback, and foster accountability across the team Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery Partner with eng

About the Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime!Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are looking for an Engineering Manager to lead the Platform Team at Meesho.In this role, you will be responsible for building and growing a high-impact platform engineering team, owning the technical roadmap, and delivering a unified database platform used by hundreds of engineers across Meesho. This is not a pure operations role rather a platform engineering leadership role that blends system design, automation, developer experience, and reliability. You will work closely with Backend, Data, Infra, and SRE teams to ensure Meesho’s database ecosystem scales reliably while remaining easy to use and cost-efficient. What You Will Do Lead and grow a team of engineers building Meesho’s Database Platform Own the platform roadmap for database provisioning, scaling, upgrades, client side interaction with DBs, observability, automation and modernising the overall database landscape Drive the shi

The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the Role The Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and build systems to manage both cloud and bare-metal fleets at scale. Develop tools that integrate low-level hardware metrics with high-level job scheduling and cluster management algorithms. Leverage LLMs to coordinate vendor operations and optimize infrastructure workflows. Automate infrastructure processes, reducing repetitive toil and improving system reliability. Collaborate with hardware, infrastructure, and research teams to ensure seamless integration across the stack. Continuously improve tools, automation, processes, and documentation to enhance operational efficiency. You might thrive in this role if you: Have strong software engineering skills with experience in large-scale infrastructure environments. Possess broad knowledge of cluster-level systems (e.g., Kubernetes, CI/CD pipelines, Terraform, cloud providers). Have deep expertise in server-level systems (e.g., systems, containerization, Chef,

P-928 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. The impact you'll have: Our backend teams cover a diverse range of domains, from core compute fabric resource management to service platforms and infrastructure. For example, you might work on challenges such as: Supporting Databricks' growth by building foundational infrastructure platforms that enable seamless operation across numerous geographic regions and cloud providers. Implementing cloud-agnostic infrastructure abstractions to help Databricks engineers more efficiently manage and operate their services. Develop tools and processes that drive engineering efficiency at Databricks. We enhance the developer experience for Databricks engineers across various areas, including programming languages, linters, static analysis, IDEs, remote development environments, automated release pipelines, and test automation frameworks. Our current focus is on optimizing the Rust development experience across the organization. What we look for: BS (or higher) in Computer Science, or a related field 3+ years of production level experience in one of: Python, Java, Scala, C++, or similar language. Experience developing large-scale distributed systems from scratch Experience working

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Manager, Marketing Operations to lead the systems, data, and automation behind how families and referring providers find us and move through our application process. This role connects our marketing, sales, payor, and clinical operations teams so each can see the same picture and act on it quickly. It has one direct report and is fully remote. Day to day, you will manage our CRM and the marketing tools around it, and serve as the bridge between what our commercial teams need and what product, data science, and engineering build. AI is central to how this work scales: we want someone who will use it to build audiences, spot campaign opportunities, and get useful i

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced Revenue Systems Engineering Director to join our Finance Systems team at Anthropic. You will own the technical architecture, implementation, and optimization of our Order-to-Cash (OTC) systems as we scale globally. You'll serve as the technical lead for our revenue systems within the ERP ecosystem, driving automation of revenue recognition processes and integrating our billing, sales, and financial systems. Responsibilities Revenue Platform Architecture & Development Own the revenue systems architecture and development supporting multi-entity operations and global subsidiaries Design and implement scalable data pipelines using DBT/SQL frameworks to transform high-volume financial transactions with low-latency response times for real-time integrations Build and maintain automated revenue recognition workflows ensuring ASC 606 compliance for complex subscription and consumption-based billing models Data Engineering & Pipeline Orchestration Modify, enhance, and optimize data transformation models using DBT/SQL to support standardized data flows across accounting, billing engineering, and product teams Establish comprehensive testing frameworks for data transformations, formally documenting successful behavior to support System Integration Testing (SIT) and audit requirements Systems Integration & Technical Leadership Collaborate with Revenue Accounting, Data Infrastructure, and BizTech teams to design enterprise-grade integration patterns supporting significant transaction volume growth Implement automated reconciliation engines achieving rapid variance detection and substantially

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £115,000 - £150,000 + Incentive Awards tied to your performance + Benefits ✨ About our Machine Learning Operations team: The challenges are significant: we aim to transform customer service by reducing the time and effort required to resolve issues, enhancing customer confidence and satisfaction. As part of Operations, you’ll be at the forefront of our mission to provide unparalleled customer support experiences. Your role will be pivotal in leveraging state-of-the-art machine learning techniques (including LLMs and autonomous agents) to understand customer problems. You will lead the development of an effective human-in-the-loop system that augments automation with the efforts of our support workforce (who we call COps). This allows us to more expediently and efficiently predict, identify, disambiguate, and route customer problems at scale to support a rapidly expanding company with global ambitions across multiple geographies. You’ll be working closely with a team of Machine Learning Scientists in Operations, embedded in product squads alongside data scientists, backend, mobile and web engineers,

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Operations Platform team’s mission is to design, develop, and maintain the critical infrastructure, tooling & automation needed by Customer Trust & Safety (CTS) Operations to safely protect our customers. We build scalable case management & investigation solutions that allow our operations teams to detect and mitigate fraudulent activities in real-time. We build multi-modal user experiences so that customers caught up in fraud controls have as little friction as possible getting back to normal. We also make sure that tooling and systems hold up as Robinhood launches new products and expands into international markets. Our team collaborates closely with engineering, data science, legal, compliance, and product partners to ensure high safety standards across all Robinhood products. As Staff Product Manager, you will own product strategy across four connected areas: the Ops case-management and investigation platform, the ML/AI alert resolution models, tooling/Ops readiness for new products/geos, and the experience of customers navigating fraud controls. You will define the roadmap and system architecture that ties these together, partnering closely with en

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role We are seeking a highly skilled FPV Pilot with advanced acro mode flight experience for visual line-of-sight operations (no goggles). This role focuses on hands-on drone testing and evaluation to support the development of next-generation UAS technologies. You’ll work closely with systems and flight engineers to provide actionable flight data and feedback that drive design improvements and system reliability. This position is fully on-site at our Bay Point, California test facility. Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. You’re excited about this opportunity because you will... Operate small and mid-size multi-rotor and fixed-wing UAS platforms in acro mode within visual line of sight (VLOS) environments. Conduct test flights, calibration routines, and performance evaluations under engineering supervision. Collaborate closely with systems engineers to provide high-quality, data-driven feedback on flight performance, controls tuning, and system reliability. Maintain detailed logs of flight hours, aircraft condition, and observed anomalies. Support safety and compliance processes in accordance with FAA Part 107 and internal operating procedures. Participate in system validation efforts involving PX4, ArduPilot, Auterion, and Herelink control systems. Contribute to iterative design reviews, prototype evaluations, and test readiness reviews. We’re excited about you because you have... FAA Part 107 Remote Pilot Certificate (required; will be verified). 100+ hours of logged FPV flight time. 1+ year of consistent acro mode flight experience under visual line of sight (no goggles). Demonstrated experience with multi-rotor UAS operations (required). P

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Partner with the Tax team stakeholders to design and implement features of our financial systems that include Oracle Cloud Applications (Financials, TRCS, Fusion Tax), Stripe homegrown Tax Solutions and many other tools. Identify opportunities to automate Tax processes, work on transformation initiatives, implement SOX controls and maintain our financial Applications. Lead Finance systems (primarily Tax area including but not limited to Direct and Indirect Taxes) projects and strategic initiatives - including implementation of new tools and business process changes - from requirements, tool selection, system design, implementation, UAT, training, go-live & post go-live support. Serve as a technology liaison with Tax stakeholders to understand their pain points, opportunities for process improvements, automation & efficiency gains, create strategic roadmap and provide them with technology solutions. Demonstrate an understanding of increasingly complex sales tax, transfer pricing and Tax provisioning concepts and effectively apply knowledge to develop and maintain tax systems and data flows. Design solutions and make architecture decisions by benchmarking with industry best practices to help us scale for the future. Partner with Engineering product teams to develop & deliver technical solutions to optimize financial workflow and integration with other Stripe internal sy

About the Team DoorDash's Risk & Insurance team protects and strengthens our business by developing innovative insurance programs and operational strategies that support millions of deliveries worldwide. We partner across Product, Engineering, Legal, Finance, Data Science, and Operations to manage risk, improve customer outcomes, and enable the continued growth of one of the world's largest local commerce platforms. As DoorDash continues to scale globally, Insurance Claims Operations is evolving through artificial intelligence, automation, and digital transformation. Our organization is reimagining how claims are managed by leveraging technology to automate routine work, enhance operational decision-making, and create scalable solutions that improve efficiency while maintaining exceptional customer experiences. About the Role DoorDash is seeking an Insurance Claims Operations Associate to join our Claims Operations team. In this role, you will manage the intake, documentation, and follow-up work that keeps cases moving efficiently from first report through resolution. You will work closely with internal systems, AI-assisted tools, and cross-functional partners to ensure every case is accurately created, updated, and progressed. Your work directly supports the team's ability to deliver timely, high-quality outcomes for the people we serve. This role is well suited to someone who is detail-oriented, organized, and comfortable managing a high volume of work in a fast-paced environment. This position will report to a Supervisor, Insurance Claims Operations and is fully remote. Onboarding will take place over the first 4–6 weeks, Monday through Friday. After onboarding, schedules may be assigned on any day Monday through Sunday based on business needs. You're excited about this opportunity because you will Execute high-volume intake and case processing across multiple channels Prepare and submit FNOL details for claim establishment Review, organize, and accurately in

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job As a key technical leader, you will drive customer trust and company growth by bridging Operations, Product, and Engineering to solve our most complex technical escalations. In this role, you will own high-impact incident management, establish robust troubleshooting standards, and turn recurring operational challenges into scalable, automated solutions. Facing the fast-paced challenge of resolving critical merchant issues, your leadership will optimize operational efficiency, elevate team capabilities, and directly shape product improvements to support our long-term scale. Minimum Qualifications 5+ years of experience in technical support, product support, software engineering, solutions engineering, or a related technical domain, with demonstrated experience handling complex technical issues and customer-impacting incidents. Proven experience leading people, teams, or complex technical/operational programs, with the ability to coach team members, manage performance, and drive accountability. Strong technical understanding of software products and systems, including experience with areas such as APIs, system integrations, databases, scripting/automation, troubleshooting, or software development. Candidates with hands-on experience in technical leadership, or similar technical roles are highly valued. Strong experience in structured troubleshooting, root cause analysis, incident investigation, and identifying scalable solutions to prevent recurring technical issues. Excellent communication

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the operating system for EPD — the systems, agents, and practices that make engineering, product, and design unreasonably effective at delivery, with Jira as the substrate. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself and operate well. We're constructing three interlocking layers: sources of truth at the foundation, a shared interpretive layer that reasons across all of them, and the operating system that makes the work itself legible. This role owns the operating system. This is not a traditional PMO or status-reporting role. You build — agents, automation, workflow design, and the practices that make teams want to use the system rather than route around it. What you’ll do as a Senior Systems Designer at Vanta: Design and own workflow and hierarchy across engineering, product, and design in Jira Make sure Jira reflects real practice, and real practice reflects what needs to show up in Jira — in both directions Build the agents and automation that run the system yourself, with AI as part of how you work Drive adoption: go to the teams whose practice doesn't match the substrate today and change that — through conversation, well-built artifacts, or clear instruction that works without you in the room Understand delivery breakdowns at the mechanism level and build fixes that address the root cause, not the symptom Build alongside teammates who are growing into more technical work — raise their ceiling, not just your own output How to be successful in this role: You build and ship, recently, with AI as part of how you work. "