Back End Td Reliability Lab Manager Jobs

Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production. This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap. This role will be based remotely in the United States (East Coast). Responsibilities Customer success Serve as the primary technical owner for customer engagements from initial discovery through production rollout Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence Technical integration Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams Work effectively within customer environments that have different stacks, infrastructure, and integration constraints Product feedback loop Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work Workstream collaboration Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery Make sound engine

Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production. This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Customer success Serve as the primary technical owner for customer engagements from initial discovery through production rollout Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence Technical integration Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams Work effectively within customer environments that have different stacks, infrastructure, and integration constraints Product feedback loop Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work Workstream collaboration Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery Make sound engineering decisions under

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Infrastructure builds the systems engineers depend on to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to run cross-functional programs across our infrastructure and data platform teams. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer back into how we build. Responsibilities Run infrastructure programs end to end, from kickoff through delivery Own the roadmap for your platform area: shape the strategy, sequence the work, and make the prioritization calls Drive data platform migration and modernization work, coordinating across engineering, data, and platform teams to keep dependencies and timelines under control Be the voice of the customer: partner with engineering teams across Lyft, surface their pain points, and feed that back into priorities and roadmaps Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem Build feedback loops with customer teams and turn what you hear into concrete improvements Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop Use your technical background in distributed systems and data infrastructure to ask sharp questions and build plans the team believes in Share in the team's release oncall rotation Experience 5+ years in Technical Program Management or a TPM/PM hybrid role A background in software, data, or systems engineering, enough to go deep with engineers Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what suc

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE We are looking for a highly skilled and data-driven Copywriter – SEO & ASO to lead our organic growth efforts across web and mobile. The ideal candidate will own end-to-end SEO and ASO strategy to drive high-intent organic acquisition for our MSME-focused financial products including Fixed Deposits, Insurance/Assurance, Lending, Prepaid Cards, and business banking solutions. Key Responsibilities: Search Engine Optimization (SEO) Build, own, and execute organic acquisition strategy to drive high-quality traffic and conversions from MSME merchants and financial product seekers. Conduct keyword research and competitor analysis across MSME, lending, FD, assurance, and prepaid card segments. Optimize website

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Hiring Immediately! Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work alongside other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Starting rate $18.00/hr $0.75 Shift Differential 2nd shift &#61; 3:30pm-12am As an Order Selector, you will: Pick store orders which will include: item locations, descriptions, and quantity needed. Select the needed pieces of merchandise and place them into a tote or box. Move totes or boxes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting techniques. Maintain a high level of accuracy for merchandise selected. Work efficiently and effectively on pick lines with 10 or more other employees. Maintain cleanliness of work zones at the end of each shift. Maintain regular and reliable attendance. Cross train in other warehouse duties, as necessary. Comply with all policies and procedures of the CVS Health warehouse. Benefits: 401 (k) match Insurance packages available Stock purchase program <li

Accounting Manager Remote – United States | Brooklyn, NY or Burlington, VT About the Role EnergyHub empowers utilities and their customers to build a cleaner, more distributed energy future — helping consumers turn smart thermostats, EVs, and batteries into virtual power plants that keep the grid stable and expand renewable capacity. We're looking for an Accounting Manager to join a growing Finance team at a pivotal moment in EnergyHub's evolution. This is a role for a technically rigorous accountant who brings precision and depth to everything they touch — someone who is energized by complexity and holds the work to an uncompromising standard. You'll own the month-end close end-to-end, serve as the technical anchor of the accounting function, and have genuine influence over how our processes and reporting evolve. You'll work within a structure set by our parent company, Alarm.com (Nasdaq: ALRM), while building something that truly serves EnergyHub. If you're passionate about technical accounting, ready to take real ownership, and want your work to matter beyond the close, this role was written for you. What You'll Do Own EnergyHub's month-end and quarter-end close — journal entries, account reconciliations, and supporting schedules prepared with accuracy and on time, within the broader schedule set by Alarm.com corporate accounting Evaluate and redesign the close process from the ground up, building scalable, repeatable workflows and the documentation and controls to support them Serve as the escalation point for complex or judgmental accounting matters, including revenue recognition under ASC 606 Partner with Alarm.com corporate accounting as EnergyHub's primary close liaison — meeting their standards for accuracy, documentation, and deadlines while translating requirements back to the EnergyHub team in a way that supports rather than impedes the business Partner with EnergyHub's internal teams — operations, customer success, FP&A — to provide the accounting g

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Security Systems Engineer at Palantir, you are responsible for implementing, designing, and maintaining the physical security systems that ensure the protection of Palantir’s people, assets, intellectual property, and reputation. You lead research and evaluations for the latest technology, security infrastructure, policies, procedures, systems, and applications, looking for easy-to-use capabilities that reduce button clicks and ultimately give time back to the operator. You will be collaborating with technical teams to develop and maintain end-to-end project plans and ensure on-time delivery. Your technical expertise is second only to your integrity and genuine passion for security and technology. As a member of the Global Security and Investigations team, you work with security professionals, architects, lawyers, and software and network engineers to deliver a safe and secure environment for your fellow employees. Palantir is a global company, so you'll lead physical security projects all over the world. You'll work hard to break down barriers between teams by communicating your knowledge and goals effectively across time zones and other physical and virtual barriers. *Please note this role is NOT for cyber security or information security positions* Core Responsibilities Design and oversee the technical aspects of your projects from conception to full deployment. Systems naturally break and need maintenance. You'll work with vendors and end users to find the best solutions for a problem, in the shortest possible time. Leverage both system and software engineering skills in order to address the needs of all teams within Globa

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). We are looking for top talent to build and scale within the US market. Specific responsibilities for Account Executives include prospecting and nurturing larger named accounts - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. What you'll do Build outreach to existing rolodex and new opportunities. Relentless manage customer followup and your own pipeline, against quotas. Work with our Growth team to increase product awareness. Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements. Guide customers through implementation plans to further adoption and drive paid conversion. Work with our Product and Engineering to share feedback and feature requests. Create content and refine scripts to support the customer journey and engagement points. Maintain pipeline data and account informa

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is an untraditional SaaS revenue organization built to support a rapidly scaling technology startup driven by product-led growth and sales (PLG / PLS). We are looking for top talent to build and scale within the Houston or Dallas area, Texas. As an Enterprise Account Executive, you will prospect and nurture larger named accounts that are looking for a better way to connect with their customers and find product-market fit. You will work closely with customers end-to-end throughout their lifecycle — from concept and technical requirements through implementation, adoption, expansion, and conversion to paid. What you'll do • Build outreach to your existing network and new opportunities. • Relentlessly manage customer follow-up and your own pipeline against quota. • Develop and leverage partner and channel relationships to source and accelerate opportunities as DevRev scales its partner motion. • Work with our Growth team to increase product awareness. • Nurture and follow up with customers to share relevant use cases, identify key decision-makers, and gather requirements. • Guide customers through implementation plans to further adoption and drive paid conversion. • Partner with Product and Engineering to

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). We are looking for top talent to build and scale within the US market. Specific responsibilities for Account Executives include prospecting and nurturing larger named accounts - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. What you'll do Build outreach to existing rolodex and new opportunities. Relentless manage customer followup and your own pipeline, against quotas. Work with our Growth team to increase product awareness. Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements. Guide customers through implementation plans to further adoption and drive paid conversion. Work with our Product and Engineering to share feedback and feature requests. Create content and refine scripts to support the customer journey and engagement points. Maintain pipeline data and account informa

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr Desktop Support Analyst to join our team! What You’ll Do: Desktop & End-User Support Provide Tier 2/Tier 3 technical support for employees across macOS and Windows environments. Diagnose and resolve complex hardware, operating system, application, network connectivity, authentication, and peripheral issues. Serve as an escalation point for difficult or high-impact support incidents. Support employees through the complete technology lifecycle, including onboarding, role changes, hardware replacements, and offboarding. Configure, deploy, troubleshoot, and maintain laptops, desktops, mobile devices, peripherals, and related workplace technology. Provide remote support to employees across geographically distributed locations. Maintain a high level of professionalism and customer service while communicating technical information to both technical and non-technical users. Endpoint Management Administer and support Jamf for macOS device management, including enrollment, policies, profiles, software deployment, patching,

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100M in revenue and is the leading specialized storage cloud — managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Growth Marketing Director to join our team. About The Role The Director of Growth owns the self-serve revenue engine end-to-end — from top-of-funnel acquisition strategy through product-led growth, activation, and expansion — and operates with cross-functional authority across Product, Engineering, Marketing Ops, and our paid acquisition agency. This is not a funnel repair job or a lifecycle marketing role. It’s a growth leadership role for someone who thinks first about where new users come from, and second about everything else. What You’ll Do: Top-of-Funnel Strategy Own organic and paid acquisition strategy across all channels, including direct oversight of our paid acquisition agency — setting strategy, budget allocation, and performance expectations Drive developer community acquisition accross Reddit, Hacker News, dev-focused communities, technical content, GitHub presence, and DevRel-adjacent programs Product-Led Growth Own the PLG motion: product qualification logic, activation funnel design, self-serve to sales-led handoff d

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform. We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform. We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through