Back End Td Reliability Lab Manager Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir platform is deployed in numerous critical mission environments including combat zones and classified networks—from the back of a Humvee to a command post to the cloud. This means operating in multiple cloud environments, on-prem air-gapped networks, and at the edge—at scale. We are looking for Edge Infrastructure Engineers to build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure. This role demands a deep focus on low-level systems, including the deployment and management of physical bare metal servers in both traditional data centers and edge environments. You will be responsible for physical network engineering and the development of robust infrastructure that ensures performance of the Palantir platform. In addition to ensuring performance and reliability, you will play a critical role in building and scaling new environments in a forward-deployed capacity, including onsite. Edge Infrastructure Engineers combine hardware-level engineering experience with the drive to improve existing systems and the creativity to develop novel solutions for evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate for and participate in sensible, scalable systems design, sharing responsibility for diagnosing, resolving, and preventing production issues across our most demanding deployments.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir platform is deployed in numerous critical mission environments including combat zones and classified networks—from the back of a Humvee to a command post to the cloud. This means operating in multiple cloud environments, on-prem air-gapped networks, and at the edge—at scale. We are looking for Edge Infrastructure Engineers to build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure. This role demands a deep focus on low-level systems, including the deployment and management of physical bare metal servers in both traditional data centers and edge environments. You will be responsible for physical network engineering and the development of robust infrastructure that ensures performance of the Palantir platform. In addition to ensuring performance and reliability, you will play a critical role in building and scaling new environments in a forward-deployed capacity, including onsite. Edge Infrastructure Engineers combine hardware-level engineering experience with the drive to improve existing systems and the creativity to develop novel solutions for evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate for and participate in sensible, scalable systems design, sharing responsibility for diagnosing, resolving, and preventing production issues across our most demanding deployments. Core Responsibilities Maintaining availability of cloud & physical Ku

Upwork is excited to announce that we are opening our first international hub, located in Lisbon, Portugal. This expansion marks a significant milestone in Upwork’s evolution into an AI-native platform, creating a new base for product development and technical hiring outside the U.S. It underscores the company’s commitment to investing in the infrastructure and talent needed to shape the future of work. We have immediately begun hiring! The roles will be focused on technical talent (product, design, product engineering, AI/ML engineering) in addition to more general back-office roles such as Finance and HR. While our office plans are still in development, we are excited to begin hiring immediately. Apply here to learn more about our opportunities! Come change how the world works. Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open. This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities. Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law. We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product. This role is based in our San Francisco or New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities Leave customers with more than a working deployment — leave them with a stronger system for building software About you 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role Strong coding and systems-thi

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product. This role is based in our San Francisco or New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities Leave customers with more than a working deployment — leave them with a stronger system for building software About you 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role Strong coding and systems-thi

The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog’s LLM Observability product enables organizations to monitor, troubleshoot, and optimize large-scale LLM-powered applications with confidence, while meeting requirements around data privacy, compliance, and cost management. As a Product Solutions Architect, you will partner closely with Datadog customers and the LLM Observability product team to design architectures, implement best practices, and drive adoption of LLM observability across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the in-house subject matter expert for Datadog’s LLM Observability product Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting LLM Observability Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience Who You Are: You bring a strong software engineering foundation, with hands-on experience bu

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment Who You Are: 8+ y

This role oversees the lifecycle of forward-deployed engineering engagements in which MongoDB Forward Deployed Engineers (FDEs) partner closely with customer engineering teams to build working agents. It is a high-impact role at the intersection of customer delivery, AI agent development, and product feedback. By working closely with customers during implementation, the Sr. Technical Program Manager helps shape real-world agent outcomes, demonstrate the value of MongoDB’s platform in live enterprise environments, and bring back insights that can inform future product direction. These engagements are designed to help customers realize business value from our platform, accelerate successful agent delivery, and generate product feedback through close collaboration during implementation. The Sr. Technical Program Manager, FDE Engagements drives successful delivery by aligning stakeholders, managing risks and dependencies, removing operational blockers, and ensuring clear ownership, communication, and decision-making across the engagement lifecycle. In partnership with FDE, Product, Engineering, account teams, and customer stakeholders, this role is accountable for program execution and engagement outcomes. If an action item does not yet have an explicitly assigned owner, the Sr. Technical Program Manager is responsible for driving assignment and follow-through until ownership is clear. Pre-customer environment access Main goals: Secure access to the customer's internal collaboration and development tooling as early as possible Align on the intended behavior, functionality, and architecture of the agents Define how the FDE team and customer engineering team will collaborate on use case and architecture definition, code, and execution Establish the deployment path for MongoDB’s tools across customer development and cloud environments Confirm business goals, technical scope, and success criteria for the engagement During this phase, the Sr. Technical Program Manager partne

About Flexdrive At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee. The Opportunity Reporting to the Service Lead, Flexdrive is seeking a decisive and security-conscious Repair Coordinator to own the complete repair and parts lifecycle for our 24/7 AV operations — from the initial intake of a vehicle requiring service, through parts procurement and consumption, to the vehicle's final release back into the active fleet. This role is the central hub for service workflow, technician support, and inventory infrastructure: coordinating work assignments, comprehensive vehicle information, and correct parts availability to minimize vehicle downtime and uphold the high availability standards required for an autonomous fleet. The Repair Coordinator directly impacts the operational efficiency, inventory accuracy, and reliability of Flexdrive's AV deployment. This position offers unique exposure to cutting-edge AV technology and supply chain management in a highly regulated environment. The role requires someone who can balance operational efficiency with uncompromising security standards, provide 24/7 support coverage, and maintain perfect inventory accuracy. If you excel at detailed inventory management, shop-flow coordination, and thrive in mission-critical operations, we encourage you to apply. Work Schedule & Shift Availability Day Window Shift Pattern This role supports 24/7 AV depot operations and requires availability to work day window shifts, with hours scheduled between 6:30am - 9:30pm. Specific shift times and schedules will be determined based on operational needs and business requ

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a technical, hands-on, and infrastructure-minded Engineering Manager to lead our Notifications team within the Growth organization. Notifications is a full-stack team owning the platform and infrastructure that powers every notification Discord sends, the orchestration layer that optimizes notifications globally across types, the in-app notifications center, and the user-facing settings and client experience. You will lead a team of full-stack engineers operating business-critical systems that fan out to hundreds of millions of users while shipping the re-engagement surfaces that bring them back. This role reports to the Senior Engineering Manager of Growth. What You'll Be Doing Lead a team of full-stack engineers building and operating the notifications platform — Elixir services, Python backends, pubsub pipelines, and the Kubernetes infrastructure underneath them Set technical direction for notifications infrastructure and ensure systems scale reliably as volume and complexity grow Partner with Product, Design, Data Science, and Marketing to define and execute the notifications roadmap Use experimentation and metrics to drive continuous improvement in notification engagement, retention, and long-term user trust Build a high-performing team through hiring, coaching, and instilling engineering best practices Partner with platform consumers across Discord to evolve the primitives other teams depend on to reach our users Partner with engineering leadership on strategic planning and organizational improvement What you should have 5+ years of experience as a Software Engineer, with signifi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do We are seeking a dynamic and motivated Senior Account Executive to join our growing Tax Product Sales team in Singapore. In this role, you will be responsible for selling and driving revenue for Stripe Tax in APAC region, which helps businesses easily comply with indirect tax laws by calculating, collecting and filing their taxes allowing them to grow anywhere they have demand. You will collaborate with prospects and customers to understand their compliance and business needs and offer tailored solutions that help businesses grow as they expand to new markets. You will help define how we go to market, our key sales messaging, and work with some of the largest users at Stripe. Responsibilities As a seller, you’ll be accountable for driving revenue, increasing attach rates, and new client acquisition for Stripe Tax to a variety of businesses. Lead discussions with our largest existing and prospective customers across APAC region (mainly Southeast Asia, Greater China, Australia, and New Zealand) Contribute to the development of go-to-market playbooks alongside product, marketing, sales, a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Data Account Executive at Stripe, you will use your sales and product expertise to help drive growth for the Data Products. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. Responsibilities Build deep, resilient, and multi-threaded relationships across the client organization and ability to articulate value across different functions and business stakeholders in the organization. The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal/expansion cycles. Proactive communication & transparency with consistent value adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a ven

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Data Account Executive at Stripe, you will use your sales and product expertise to help drive growth for the Data Products. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. Responsibilities Build deep, resilient, and multi-threaded relationships across the client organization and ability to articulate value across different functions and business stakeholders in the organisation The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal/expansion cycles. Proactive communication & transparency with consistent value adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a ve

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who