Bilingual Client Retention Specialist Jobs

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

We are a Canadian leader in digital automotive solutions. With well-known brands such as AutoTrader.ca (AutoHebdo.net), AutoSync, Dealertrack Canada and CMS , we are driving digital innovation in the automotive industry – now reaching over 25 million Canadians every month. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. Role - Bilingual Regional Sales Manager (EN/FR) Location - Etobicoke, Ontario The Regional Manager, Inside Sales is responsible for leading the Inside Sales team to meet and exceed all assigned targets. Focus must be placed on high levels of customer service, the protection of existing revenue, customer acquisition, and proactively anticipating market trends and impacts via all sources. This is achieved through ongoing and frequent coaching and development of all team members. This position must lead by example and initiate and support all new advertising programs for Trader Corporation. The Regional Sales Manager must also ensure timely co-ordination and distribution of daily sales tools and KPI’s, including: Weekly Sales Planners and Sales funnel, Key Accounts, daily sales updates, outbound calling updates, and individual variance to budget. Hands-on daily interaction with all representatives is required to ensure value prop selling process is used with every client. Key Areas of Responsibility Revenue Growth: Execute Channel vision, strategies and initiatives to support the achievement of all assigned team targets through profitable and sustainable revenue growth. Strategically leads the team in delivering professional and superior customer service/information to all outbound and on-line customers regarding products and services by developing effective sales and service strategies.&n

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . The Role This posting covers a single opening on our Wealth Management team that will be leveled as either Senior Advisor or Lead Advisor, based on the candidate's years of experience and professional designations. Both levels share the same core mandate and must-have requirements below. As a Senior or Lead Advisor on our Wealth Management team, you'll provide comprehensive support to our high net worth clients throughout their journey with us. This position is fully salaried with no commission structure or sales targets. Your performance will be evaluated on a balanced scorecard focused entirely on delivering world-class client experiences. Client segment by level: Senior Advisors typically support clients with $1MM+ in assets; Lead Advisors typically support clients with $3MM+ in assets. Final leveling and book assignment is based on experience and designations held. What you'll do: Provide exceptional onboarding experiences for new clients, ensuring a smooth transition to Wealthsimple Develop comprehensive financial plans tailored to each client's unique situation and goals Create custom investment proposals that align with clients' financial objectives and risk tolerance Proactively service client accounts, anticipating needs before they arise Maintain regular communication with clients through phone, video, and in-person meetings Apply y

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Portuguese and English (spoken and written). Please note that your resume must be submitted in English , and the interview process will include conversations in both languages. In this role you will Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution Own and achieve a defined revenue target within an assigned territory or vertical Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback Structure and negotiate complex commer

Win new business to help leaders build exceptional workplaces and thriving teams. As a senior business development consultant at Gallup, you’ll lead complex consultative sales conversations with senior executives, helping them solve their most pressing performance challenges through evidence-based insights and strategic advisory. This is a high-performance, quota-carrying role for someone energised by uncovering opportunity, closing complex deals and building deep, lasting partnerships as a trusted adviser. What You’ll Do Lead end-to-end business development across German-speaking markets, from proactive outreach and qualification to closing and strategic partnership Drive bookings and revenue growth, taking ownership of your performance from day one Conduct deep discovery conversations with senior executives, listening intently for underlying needs and strategic opportunities Shape compelling proposals and architect tailored solutions Influence complex stakeholder groups and confidently navigate objections to gain commitment and close deals Orchestrate internal teams and resources to deliver seamless client experiences from sale through execution Stay engaged post-sale as a strategic adviser, participating in key touchpoints and strengthening long-term partnerships Represent Gallup at executive meetings, events and industry forums to expand your network and open new commercial conversations Who We Want Target-driven performers who consistently meet or exceed bookings and revenue goals through disciplined pipeline management, strong forecasting and closing excellence Competitive influencers who confidently engage and influence workplace leaders in high-stakes, strategic conversations and negotiations Opportunity creators who prospect with purpose, build multiyear account plans, and expand relationships through value and credibility Consultative, trusted advisers who listen deeply, diagnose thoughtfully and translate c

Win new business to help leaders build exceptional workplaces and thriving teams. As a senior business development consultant at Gallup, you’ll lead complex consultative sales conversations with senior executives, helping them solve their most pressing performance challenges through evidence-based insights and strategic advisory. This is a high-performance, quota-carrying role for someone energised by uncovering opportunity, closing complex deals and building deep, lasting partnerships as a trusted adviser. What You’ll Do Lead end-to-end business development across French-speaking markets, from proactive outreach and qualification to closing and strategic partnership Drive bookings and revenue growth, taking ownership of your performance from day one Conduct deep discovery conversations with senior executives, listening intently for underlying needs and strategic opportunities Shape compelling proposals and architect tailored solutions Influence complex stakeholder groups and confidently navigate objections to gain commitment and close deals Orchestrate internal teams and resources to deliver seamless client experiences from sale through execution Stay engaged post-sale as a strategic adviser, participating in key touchpoints and strengthening long-term partnerships Represent Gallup at executive meetings, events and industry forums to expand your network and open new commercial conversations Who We Want Target-driven performers who consistently meet or exceed bookings and revenue goals through disciplined pipeline management, strong forecasting and closing excellence Competitive influencers who confidently engage and influence workplace leaders in high-stakes, strategic conversations and negotiations Opportunity creators who prospect with purpose, build multiyear account plans, and expand relationships through value and credibility Consultative, trusted advisers who listen deeply, diagnose thoughtfully and translate c

Win new business to help leaders build exceptional workplaces and thriving teams. As a senior business development consultant at Gallup, you’ll lead complex consultative sales conversations with senior executives, helping them solve their most pressing performance challenges through evidence-based insights and strategic advisory. This is a high-performance, quota-carrying role for someone energised by uncovering opportunity, closing complex deals and building deep, lasting partnerships as a trusted adviser. What You’ll Do Lead end-to-end business development across French-speaking markets, from proactive outreach and qualification to closing and strategic partnership Drive bookings and revenue growth, taking ownership of your performance from day one Conduct deep discovery conversations with senior executives, listening intently for underlying needs and strategic opportunities Shape compelling proposals and architect tailored solutions Influence complex stakeholder groups and confidently navigate objections to gain commitment and close deals Orchestrate internal teams and resources to deliver seamless client experiences from sale through execution Stay engaged post-sale as a strategic adviser, participating in key touchpoints and strengthening long-term partnerships Represent Gallup at executive meetings, events and industry forums to expand your network and open new commercial conversations Who We Want Target-driven performers who consistently meet or exceed bookings and revenue goals through disciplined pipeline management, strong forecasting and closing excellence Competitive influencers who confidently engage and influence workplace leaders in high-stakes, strategic conversations and negotiations Opportunity creators who prospect with purpose, build multiyear account plans, and expand relationships through value and credibility Consultative, trusted advisers who listen deeply, diagnose thoughtfully and translate c

Be the trusted adviser that senior leaders rely on to navigate complex organizational challenges and drive meaningful change. As a principal consultant at Gallup, you will serve as a highly respected partner to address leaders’ most pressing workplace challenges, such as performance, leadership effectiveness, culture, employee engagement and large-scale change. You’ll help executives interpret their organization’s data, clarify priorities and make well-informed decisions that lead to effective action. Through your relationships and the quality of your consulting, you will grow your accounts and expand Gallup’s impact. If you’re an experienced consultant who wants to create exceptional workplaces with a globally respected brand, this is your opportunity. What You’ll Do Advise senior leaders on a broad range of workplace challenges, drawing on Gallup’s research, analytics and consulting expertise Build deep relationships to influence decision-making at the highest levels of client organizations Lead sessions, roundtable discussions and consultative meetings that help leaders align, decide and act on complex issues Diagnose client needs, architect tailored consulting approaches and guide clients through change with clarity and credibility Identify and grow new opportunities with existing and prospective clients to expand Gallup’s work and impact Represent Gallup with professionalism and authority in client meetings, executive forums and selected external engagements Who We Want Client-obsessed advisers who earn trust quickly and create value through their expertise, reliability and outcomes Executive communicators who bring presence, clarity and composure to high-stakes conversations and forums Sophisticated program architects who identify business opportunities and orchestrate change management to impact growth Strategic thinkers with intense intellectual curiosity and talent for navigating ambiguity, diagnosing workplace issues and helping leaders focus on what matte

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions Understand and comply with Citibank policies, standards and procedures Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:</u

Help executives reimagine how they lead, develop teams and achieve performance breakthroughs. In this role, you will guide executives in how they think, lead and achieve — unlocking their full potential. Backed by Gallup’s globally recognized research on strengths, engagement and leadership, you’ll design and deliver transformational consulting, coaching, workshops and leadership development programs for all levels of leaders. With your strategic thinking, analytical mindset and authenticity, you’ll build trusted relationships with senior leaders, challenge the status quo, introduce new ideas, and advise with courage and confidence. If you’re passionate about helping executives develop exceptional workplaces, managers and teams, bring your expertise, credibility and influence to Gallup. Apply today! What You’ll Do Conduct initial consultations and needs assessments to develop a deep understanding of client challenges and diagnose business needs and opportunities Design and deliver customized learning solutions that blend Gallup’s analytics with clients’ strategic priorities Lead executive-level sessions, envisioning workshops, alignment meetings and coaching that help leaders elevate performance, strengthen culture and achieve measurable business results Master concepts linked to culture transformation, strengths development, employee engagement, performance and management principles, and coaching to help leaders, managers and individuals maximize their potential Who We Want Executive advisers who influence senior leaders’ decisions with trust, presence, expertise and authority Analytical thinkers who translate complex data and behavioral research into strategic initiatives for leadership performance High achievers who thrive in a demanding, fast-paced, collaborative and goal-oriented environment Courageous communicators who deliver honest feedback and hard truths with boldness, sophistication and care Dynamic facilitators who command a room with executive presence,

Come create impact with us. IDEO Shanghai is looking for a Chinese/English bilingual Director who will contribute to leading world-class design through craft leadership, working closely with our clients to explore new ways of collaborating, and support his or her leadership team by providing support in delivering on IDEO Shanghai’s business strategy. Why is this role important for IDEO’s work? You will be part of IDEO Shanghai’s leadership team in a variety of capacities including business development, mentoring, brand building, and craft excellence. You will make the biggest impact by developing, managing and executing a business development strategy that capitalizes on the range of product opportunities in the market, as well as ensuring that IDEO’s design capabilities are properly represented to meet and exceed the client’s needs and expectations. Your skill set is critical to our work because you have the ability to cultivate client relationships and support the development of world-class designers. Once here you will: Create and lead new collaborations with our client partners on a long-term basis. Designing new ways in which IDEO can deliver value and inspire the Chinese market. Partner with Enterprise leaders in developing business opportunities Support the development of portfolio strategy, including but not exclusive to network building, client engagement strategy, portfolio message, and offer development. Support project work throughout the year by bringing in the client's perspective and contributing to project content development. Recommended approach for proactive network development / engagement to the target audience What does IDEO offer you? IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also craft moments that allow our community to pause, create, and connect. We

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Junior Account Manager - Bilingual (Mandarin) Job Responsibilities: Collaborate with clients and internal cross-functional teams to drive business development initiatives, including pricing strategy, client negotiations, and procurement management. Lead negotiations with suppliers and customers to establish competitive pricing models , ensuring cost-effectiveness while maintaining quality and performance standards. Develop and manage procurement strategies for mechanical and electronic components , optimizing supply chain efficiency and mitigating risks. Work closely with engineering and manufacturing teams to align product development with cost targets, production timelines, and customer requirements. Define and execute sourcing strategies for key components, identifying and qualifying new suppliers to support product innovation and manufacturing scalability. Conduct market research and cost analysis to inform pricing strategies and improve supplier partnerships. Oversee contract negotiations, ensuring favorable terms and long-term sustainability of supplier and client agreements. Support new product introduction (NPI) by working closely with manufacturing teams to ensure seamless production ramp-up and supply chain readiness. Act as the primary liaison between customers and internal teams, ensuring alignment on project goals, timelines, and budget constraints. Identify and resolve procurement and supply chain challenges, improving efficiency and cost savings while maintaining product integrity. Provide regular reports and updates to stakeholders on project status, cost breakdowns, and risk assessments. Qualifications: Bachelor’s degree in Business, Supply Chain, Engineering, or related field. 1+ years in project management, busi

Do you thrive in the ambiguity and possibility of early stage product design? We're looking for a bilingual Product Designer to help build intuitive, AI-driven experiences for government and enterprise clients across the Middle East. At Scale AI, we're building the future of AI through high-quality data and world-class design. Our products power critical decisions for businesses and governments worldwide. You will: Lead 0-1 Design: Own the entire design process — from raw concept to final implementation — working directly with PMs and engineers to ship impactful products quickly Develop Concepts: Extract key insights from PM and client feedback and translate them into compelling concepts Manage Expectations: Respond effectively to multiple stakeholders and align them around a clear design direction Communicate and Prototype Visually: Deliver polished verbal communication and visual storytelling using AI tools like Cursor and Claude Design to bring concepts to life Design with Data: Make design decisions informed by research, data, and user insights You're a great fit if you: Are fluent in Arabic and English (a hard requirement for this role) Excel at navigating ambiguity in early stage products Have a mix of startup and established company experience; at least one role at a well-respected company with a strong product development culture Have experience in B2B products for government or enterprise clients Want your work to shape the role of AI in modern business applications Have prior work experience in the GCC (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE) Are based in the GCC or open to relocating Have hands-on experience with AI-powered design platforms such as Cursor and Claude Have a degree in HCI, Computer Science, or Graphic Design Have a strong portfolio demonstrating polish, professional presentation, and clear visual storytelling to broad audiences Nice to haves: Experience at notable AI companies Technical background For those applying ba

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a bilingual Sales Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings. Responsibilities: Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations. Validating the solutions offered to prospects, from both a technical and project planning point of view. Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing. Generating documents to make configuration easier including tips around implementation best practices. Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues. Qualifications Do not hesitate in applying if you: Think analytically Hold or are working towards a degree in Engineering or Computer Science Have strong communication and negotiation skills Enjoy working with clients, have good energy, and are empathetic Have previous experience in software implementation, particularly ITSM or ITIL Are bilingual in English and Spanish Having previous experience using InvGate products is a big plus! We offer real opportunities for professional development, fully covered English classes, top-tier health insurance, Free bithday day and extended PTO. Our office is located in Paseo de la Reforma, Cu

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Virtual Financial Advisor within PNC's Wealth Management organization, you will be remote within the PNC foot print. Note, CST/PST and bilingual Spanish preferred. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Consults on investment and insurance strategies, as well as the development of financial plans for clients. Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making refe