call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns
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call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support
call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services
call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel
BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel customer care officer, also known as a customer service officer, is a key role in a business that acts as the primary point of contact between the company and its customers. Their responsibilities include: Handling inquiries: Responding to customer questions and concerns by phone, email, or other channels Resolving complaints: Addressing customer complaints and ensuring they are resolved Improving customer experience: Ensuring customers have a positive experience with the company's products or services Staying current: Keeping up with the company's products and services Participating in team meetings: Improving communication methods with the team Following up: Checking in with customers to ensure they are still satisfied with their purchases Promoting products and services: Sharing information about additional products or services that might benefit customers
About the Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you're passionate about AI, building strong partnerships, and creating impactful change, this is the team for you! About the Role We are building a new-age AI Services (AI BPO) business that delivers outcomes—not software. This role is for a GTM consultant/closer who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. This is not a lead-gen or pipeline-building role—our internal team owns prospecting and top-of-funnel. This role is about being the face of MAS to the market: building trust with CXOs and BU heads, running the room in high-stakes conversations, and owning the commercial close.
About MAS MAS's mission is to accelerate the build and deployment of an AI workforce for every business — from kirana to conglomerate. Our vision is to deliver a billion-plus workflows through our agents in ways that drive real client outcomes, not automation for its own sake. We go deep rather than wide. Today that means known, process-defined, repeatable service workflows — inbound contact-centre work (calls, chats, tickets), plus the outbound work that behaves like a cost workflow rather than a conversion one (lead qualification and verification, not lead conversion) — anywhere we can benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO: models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a generic AI layer bolted onto a call centre. We've proven this model works — with marquee clients across consumer durables, auto, and D2C/marketplace businesses — and we're still early. We'll keep evolving it as we go, staying client-first rather than assuming we already have the answer. This is a 0–1 business inside Meesho: no fixed playbook, high ownership, and the ground floor of how India's enterprises adopt AI-led operations. About the Role This role is for a sales leader who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. You'll own the NCR region end-to-end — not just the last mile. This is not a role where you wait for a handed-off, qualified deal. Our internal team owns top-of-funnel prospecting, but you're expected to get your hands dirty across the first and middle mile too — opening doors yourself when a target account needs it, staying close to discovery and org-mapping on your region's marquee deals, and not just parachuting in for the close. Y
ABOUT US Nestem Technologies is ISO 9001:2008 Certified and Govt Registered Leading Healthcare BPO Service Provider. Medical Coding and Billing Job offered For US Healthcare BPO. MEDICAL BILLING Medical Billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider. The same process is used for most insurance companies, whether they are private companies or government sponsored programs Self Supportive Training will be provided for Freshers with Placement. BILLING INDUSTRY Employment is expected to grow faster than average. Job prospects is very good; persons with a strong background in medical billing and coding will be particularly high demand. PLACEMENTS & PAY DETAILS FOR TRAINED After successful completion of the Training job offer will be provided in Leading MNC's. Placements will be in Chennai. 9000/- to 12000/- PM initially with assured career growth (Excluding Special Allowances & Other Benefits). For further Information Call us on 979 1196 983 / 044-2481 4757.
ABOUT US Nestem Technologies is ISO 9001:2008 Certified and Govt Registered Leading Healthcare BPO Service Provider. Medical Coding and Billing Job offered For US Healthcare BPO. MEDICAL BILLING Medical Billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider. The same process is used for most insurance companies, whether they are private companies or government sponsored programs Self Supportive Training will be provided for Freshers with Placement. PLACEMENTS & PAY DETAILS FOR TRAINED After successful completion of the Training job offer will be provided in Leading MNC's. Placements will be in Chennai. 9500/- to 12000/- PM initially with assured career growth (Excluding Special Allowances & Other Benefits). For further Information Call us on 9791196983
ABOUT US Nestem Technologies is ISO 9001:2015 Certified and Govt Recogonized Leading Healthcare BPO Service provider. Medical Coding Job offered For US Healthcare BPO. Also Nestem Provides Pharmacovigilance, Clinical Research and Clinical Data Management Courses with Assured Placements MEDICAL CODING Medical Coding is the process of converting Verbal Descriptions into numeric or alpha numeric by using ICD 10-CM, CPT and HCPCS. ELIGIBILITY UG / PG in Life Science, Medical, Paramedical, Dental, Pharmacy, physiotherapy, Nursing, Microbiology, Biochemistry, Biotechnology, Biology, Bio-Medical, Botony, Zoology, Bioinformatics, Genetics, BAMS, BHMS, BSMS, BNYS, BUMS, BEMS, Nutrition & Dietetics, Neuro Science, Food Microbiology, Industrial, Medical, Applied Microbiology, Genomics, Plant Biology, Advance Zoology COURSE OFFERED FOR FRESHERS 1. Medical Coding For Beginners (MCB) 2. Advance certification in Medical Coding (ACMC) HIGHLIGHTS OF NESTEM TECHNOLOGIES ISO 9001:2015 Certified and Govt Registered Institution Presentation and Video Classes by well Experienced Certified Trainers Complete Anatomy, Physiology and Pathology Training Complete Medical Coding (ICD-10 CM, CPT-4 & HCPCS) Training Complete Coverage of Industrial Requirement Flexible Class Timings, Placements with Certification High End Study Materials Software's for Practice, Free Communication, Technical & Attitude Classes PLACEMENTS & PAY DETAILS FOR TRAINED After successful completion of the Training job offer will be provided in Leading MNC's. Placements will be in Chennai, Vellore, Trichy, Coimbatore, Salem, Pune, Bangalore & Hyderabad. 10700/- to 14600/- PM initially DIRECT PLACEMENT ONLY IN CHENNAI *We provide direct placement for those having well knowledge in Human Anatomy & Physiology at FREE OF COST. This assistance will be given at our specific MNC Client in Chennai. For further Information Call us on 860 8291 818
ABOUT US Nestem Technologies is ISO 9001 2015 Certified and Govt Registered Leading Healthcare BPO Service provider. Medical Coding Job offered For US Healthcare BPO. MEDICAL CODING Medical Coding is the process of converting Verbal Descriptions into numeric or alpha numeric by using ICD 10 CM, CPT and HCPCS. ELIGIBILITY UG / PG in Life Science, Medical, Paramedical, Dental, Pharmacy, physiotherapy, Nursing, Microbiology, Biochemistry, Biotechnology, Biology, Bio Medical, Botony, Zoology, Bioinformatics, Genetics, BAMS, BHMS, BSMS, BNYS, BUMS, BEMS, Nutrition and Dietetics, Bio Science, Neuro Science, Plant Biology, Advance Zoology, Food Microbiology, Industrial Microbiology, Medical Microbiology, Applied Microbiology COURSE OFFERED FOR FRESHERS 1. Medical Coding For Beginners MCB 2. Advance certification in Medical Coding ACMC PLACEMENTS and PAY DETAILS FOR TRAINED After successful completion of the Training job offer will be provided in Leading MNCs. Placements will be in Chennai, Trichy, Salem, Coimbatore, Bangalore, Hydereabad and Pune. 10700/ to 14600/ PM initially DIRECT PLACEMENT ONLY IN CHENNAI * We provide direct placement for those having well knowledge in Human Anatomy and Physiology at FREE OF COST. This assistance will be given at our specific MNC Client in Chennai. For further Information Call us on 8608291818 (This ad is relevant for: Chennai Medical Coding Jobs Chennai for 2017 Passouts Medical / HealthCare (Jobs) in Chennai, India - Chennai, India)
ABOUT US Nestem Technologies is ISO 9001:2015 Certified and Govt Registered Leading Healthcare BPO Service provider. Medical Coding Job offered For US Healthcare BPO. MEDICAL CODING Medical Coding is the process of converting Verbal Descriptions into numeric or alpha numeric by using ICD 10 CM, CPT and HCPCS. ELIGIBILITY UG / PG in Life Science, Medical, Paramedical, Dental, Pharmacy, physiotherapy, Nursing, Microbiology, Biochemistry, Biotechnology, Biology, Bio Medical, Botony, Zoology, Bioinformatics, Genetics, BAMS, BHMS, BSMS, BNYS, BUMS, BEMS, Nutrition and Dietetics, Bio Science, Neuro Science, Plant Biology, Advance Zoology, Food Microbiology, Industrial Microbiology, Medical Microbiology, Applied Microbiology For Freshers Self Supportive Training will be offered PLACEMENTS and PAY DETAILS FOR TRAINED After successful completion of the Training job offer will be provided in Leading MNCs. Placements will be in Chennai, Trichy, Salem, Coimbatore, Bangalore, Hydereabad and Pune. 10700/ to 14600/ PM initially DIRECT PLACEMENT ONLY IN CHENNAI * We provide direct placement for those having well knowledge in Human Anatomy and Physiology at FREE OF COST. This assistance will be given at our specific MNC Client in Chennai. For further Information Call us on 8608291818
Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . What You’ll Do: Work closely with the Insights team to execute teleconferences that will cover a wide range of sectors including tech/media/telecom, consumer, industrials/materials/energy, healthcare and financials Proactively monitor pipeline of upcoming call topics so experts can be identified or selected 1-2 weeks before scheduled call date Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network and communicate with potential experts to answer questions or discuss/verify their credentials Recruit new advisors to join the Guidepoint network, using a variety of outreach tools and resources provided. Communicate with potential experts via phone to answer questions or discuss/verify their credentials Develop effective screening criteria for experts to test knowledge of subject matter; Review responses to screening questions from experts to gauge sufficient knowledge of subject matter Finalize scheduling and call logistics details directly with experts What You Have: Bachelor’s degree or higher with strong academic record is required 1-2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation Prior experience in cold calling and sending cold emails, generating leads would be great Excellent communication and interaction skills, including demonstrated
BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Outbound calls Make calls to potential or existing customers to promote products or services, generate leads, and meet sales targets Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions
BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Outbound calls Make calls to potential or existing customers to promote products or services, generate leads, and meet sales targets Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions Some skills and qualifications that are helpful for a BPO telecaller include: Excellent communication skills, Strong people skills, Ability to close sales through negotiation, Research skills, and Knowledge of CRM software programs and telephone systems.
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