Business Architect Jobs

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

Our Channels &amp; Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships<

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships

As a Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Assist with technical discovery on key accounts and opportunities Deliver tailored product and technical presentations with potential clients Help clients evaluate the platform and assist when they run into roadblocks. Own technical engagement with customers during the trial phase. This entails communicating datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: </p&

The Manager of Networking at Datadog leads the global management of network services across all Datadog offices worldwide. This role is responsible for ensuring seamless, high-performance Wi-Fi and direct internet access in our global offices and conference room technology, supporting a rapidly growing global enterprise. As Datadog continues to grow rapidly, this role plays a critical part in scaling both the team and network infrastructure to meet increasing demand. This is a hybrid role that sits in global headquarters in New York city and requires three days in the office each week with occasional travel to our offices around the world. What You’ll Do: Lead the global network engineering teams, managing both full-time employees and third-party vendors to ensure consistent and high-quality service delivery for Datadog offices worldwide. Oversee the design, deployment and scaling of office network infrastructure, including Wi-Fi (Cisco Meraki) and edge networking devices (Cisco, Palo Alto, Juniper, and others), ensuring these services operate according to Datadog's defined service level objectives. Define and implement standards, policies, and processes for network infrastructure to ensure security, reliability and scalability. Collaborate with IT Security, Enterprise Technology, and Workplace teams to align network services with broader IT and business objectives. Develop and track operational metrics for service availability, network performance, driving continuous improvement and optimization. Who You Are: An experienced people manager with at least 5+ years of leadership experience managing teams of network engineers. Proven expertise in Wi-Fi network engineering, including deep knowledge of Cisco Meraki and edge networking solutions from vendors like Cisco, Palo Alto and Juniper. Experience managing large-scale office technology projects in global enterprises with more than 10 offices and 7,000+ employees, ensuring infrastructure keeps pace with ra

As a Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Assist with technical discovery on key accounts and opportunities Deliver tailored product and technical presentations with potential clients Help clients evaluate the platform and assist when they run into roadblocks. Own technical engagement with customers during the trial phase. This entails communicating datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Someone with a minimum of 1.5 years experience in a Sales Engineering role Previous Observability experience Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communicati

The Internal Product Analytics (IPA) team is the analytics backbone of Datadog's Product organization. With over thirty products on a single platform, IPA gives PMs and leadership the data, tooling, platform, and analysis they need to make good decisions. The team owns the recurring analytical work the Product org runs on and builds the AI-first workflows that make that analysis faster and more consistent across the org. As Manager of the Internal Product Analytics team, you will directly manage a team of data analysts, partner closely with the PMs your team serves, and partner with the associated platform engineering teams. You will set the direction for how the team delivers analysis, builds AI-first tooling, and partners across functions. This is a role for someone who works well across teams, turning complex data and open questions into clear, trusted answers that PMs and leadership can act on. What You'll Do: Guide and grow the Internal Product Analytics team. Manage, coach, and develop a team of data analysts. Set priorities, hold a high bar for quality, and make sure the team's output is trusted across the Product org. Partner directly with the PM org. Work side by side with the PMs your team serves to frame the questions that matter, shape the analysis, and make sure the answers reach them in a form they can act on. Own the recurring analytics the PM org runs on. Business reviews, feature request analysis, usage and adoption tracking, and pricing analysis. Make this work consistent, repeatable, and fast so PMs get answers when they need them. Build AI-first analytics. Design and ship AI-powered workflows and agents that do the heavy lifting of analysis, from data querying to synthesis to reporting. Set the standard for how the team uses AI so analysis scales without simply adding headcount. Partner across functions. Work with Finance, Data Platform, Engineering, and Revenue teams to align on definitions, source the right data, and turn raw signals into decis

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Support Engineers Help triage Support Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Support Engineering escalations, and follow up with customers in Korea Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with minimum 3 years of experience leading a team Curious, self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Business or native-level fluency in English and Korean (

We’re looking for an Engineering Manager to lead our Sensitive Data Scanner (SDS) Telemetry team. The SDS group’s mission is to be the world’s easiest-to-use tool to discover, classify, manage, and report sensitive data risks across cloud, on-premise, and code environments. This team builds and scales the detection capabilities that scan all telemetry data flowing into Datadog — logs, APM spans, and RUM events — operating in streaming, at processing time, and at very large scale. You’ll lead a small, close-knit team based in Paris, with the opportunity to shape how the team grows as SDS Telemetry’s scope expands. It’s a chance to combine hands-on technical leadership with direct customer and product impact in the security and observability space. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a team of engineers building real-time sensitive data detection across Datadog’s Logs, APM, and RUM telemetry pipelines Partner closely with the Logs, APM, and RUM teams, plus Datadog’s Trust & Safety team, to align on roadmap and integration priorities Shape product direction by working closely with Product, grounding decisions in customer needs and business impact Stay hands-on: contribute to design decisions and participate in the team’s on-call rotation Recruit, mentor, and develop engineers as the team grows beyond its initial size Help build a strong engineering culture as part of Datadog’s broader Sensitive Data Scanner group Who You Are: You have experience building and shipping revenue-generating products, with strong product acumen and a customer-first mindset You have hands-on experience with Go and/or Java, and a track record building distributed, streaming systems at scale You have experience managing engineers — or are

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and fr

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Role requires regular travel to client si

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

Datadog is seeking a Director of Product Management to lead our AI Observability portfolio and shape how organizations build, monitor, and scale AI systems in production. This role leads LLM Observability and helps define the next wave of innovation across GPU Monitoring, Distributed AI Monitoring, and emerging research-oriented tooling such as Model Lab. You will set the vision and strategy for this rapidly growing area, expanding established products while incubating new capabilities that deliver deep visibility into AI infrastructure, model performance, and distributed AI environments. As AI becomes core to modern applications, this team plays a critical role in ensuring customers can deploy and scale AI with confidence. We’re looking for a builder-minded product leader with strong technical depth and hands-on curiosity - someone who has built or worked closely with AI-powered products and understands the realities of production AI. You will lead a team of product managers and partner closely with engineering and design to advance Datadog’s leadership in AI observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the vision and strategy for AI-driven products, ensuring alignment with overall company goals and customer needs. This will include managing our embed program to enhance the capabilities of existing products as well as developing dedicated and independent AI products. Lead and mentor a team of product managers, helping them grow and advance their careers while ensuring the delivery of high-quality, AI-powered features. Collaborate with cross-functional teams including engineering, data science, marketing, and sales to deliver AI product solutions that meet customer needs and business objectives. Identify new opportunities for

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross