Business Head Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications. Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Hongkong for our

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director, Enterprise-West. The ideal candidate will have a history of building and leading teams to overperform in quota attainment, close transformational transactions, and align strategically with large customers. This role is part of the Enterprise Sales organization and is West Coast based in your own remote home office. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Large Enterprise accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed (30-50%) You Have: 10+ years of experience in the software industry with curr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About the role This key role involves building and leading a team of talented, passionate backend Java software engineers responsible for developing mission-critical and innovative identity and security products, specifically focusing on platform features for authentication and authorisation. This is an exciting opportunity to grow a team and deliver essential identity and security capabilities on Okta Secure Identity Platform. What you’ll be doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - This position requires a desire for success, strong work ethic, aspirations for career development in commercial real estate, and the aptitude to handle complex transactions. This is a team-based role, which will require interaction with owners, C-Suite executives, and high level corporate real estate decision makers. This position will report to Senior Team Leaders and the individual will be involved in all aspects of the evaluation, negotiation, and strategy development. A successful candidate must be articulate; detail-oriented and can directly interface with key client representatives. Attend JLL University (“JLLU”) which is a 13-week training, development, and networking program specifically for our new Associate Brokers. Support the senior brokers in initiating business development activities and taking initiative to outreach to outside brokers and clients (warm calls, emails, etc.) Work with senior brokers on new business proposals, prepare marketing materials and create new business presentations. Work with senior brokers to develop materials for clients (e.g., lease comparisons, market overviews, prospect, or client presentations). Shad

Mission This individual will manage a select portfolio of high-value, complex enterprise accounts, including both existing customers and new logos. They will build meaningful executive relationships, develop and execute strategic account plans, and drive ARR growth by expanding product adoption and delivering exceptional customer value. The Strategic AE must excel at navigating multi-stakeholder environments, managing complex sales cycles, and leveraging internal and external resources to achieve measurable success. Required Competencies Vision with Action: Balancing strategic thinking with decisive execution is foundational for an Amplitude Strat AE. It ensures they can turn bold ideas into measurable outcomes while maintaining momentum and overcoming roadblocks. This trait drives both long-term strategy and immediate results. Quiet Confidence & Executive Presence: Leads impactful conversations across all organizational levels, from C-level executives to practitioners. Demonstrates the ability to listen actively, challenge viewpoints constructively, and influence decisions with confidence. Ownership: Takes responsibility for driving outcomes and aligning resources, ensures accountability and consistently delivers results. Earns Trust: Builds trust-based relationships with customers, internal teams, and third-party stakeholders by consistently delivering value and prioritizing customer needs in every decision. Curiosity: Stays ahead of industry trends and competitors while mastering Amplitude's products to position solutions effectively within accounts. Leverages curiosity to drive deeper customer engagement, uncover valuable insights, and tailor solutions that address critical business needs—often understanding customer challenges and goals better than the customers themselves. High Standards: Maintains a relentless commitment to excellence in every aspect of the role—from building executive relationships to driving revenue growth—ensuring credibility and trust

Mission This individual will manage a select portfolio of high-value, complex enterprise accounts, including both existing customers and new logos. They will build meaningful executive relationships, develop and execute strategic account plans, and drive ARR growth by expanding product adoption and delivering exceptional customer value. The Strategic AE must excel at navigating multi-stakeholder environments, managing complex sales cycles, and leveraging internal and external resources to achieve measurable success. Required Competencies Vision with Action: Balancing strategic thinking with decisive execution is foundational for an Amplitude Strat AE. It ensures they can turn bold ideas into measurable outcomes while maintaining momentum and overcoming roadblocks. This trait drives both long-term strategy and immediate results. Quiet Confidence & Executive Presence: Leads impactful conversations across all organizational levels, from C-level executives to practitioners. Demonstrates the ability to listen actively, challenge viewpoints constructively, and influence decisions with confidence. Ownership: Takes responsibility for driving outcomes and aligning resources, ensures accountability and consistently delivers results. Earns Trust: Builds trust-based relationships with customers, internal teams, and third-party stakeholders by consistently delivering value and prioritizing customer needs in every decision. Curiosity: Stays ahead of industry trends and competitors while mastering Amplitude's products to position solutions effectively within accounts. Leverages curiosity to drive deeper customer engagement, uncover valuable insights, and tailor solutions that address critical business needs—often understanding customer challenges and goals better than the customers themselves. High Standards: Maintains a relentless commitment to excellence in every aspect of the role—from building executive relationships to driving revenue growth—ensuring credibility and trust

Mission This individual will manage a select portfolio of high-value, complex enterprise accounts, including both existing customers and new logos. They will build meaningful executive relationships, develop and execute strategic account plans, and drive ARR growth by expanding product adoption and delivering exceptional customer value. The Strategic AE must excel at navigating multi-stakeholder environments, managing complex sales cycles, and leveraging internal and external resources to achieve measurable success. Required Competencies Vision with Action: Balancing strategic thinking with decisive execution is foundational for an Amplitude Strat AE. It ensures they can turn bold ideas into measurable outcomes while maintaining momentum and overcoming roadblocks. This trait drives both long-term strategy and immediate results. Quiet Confidence & Executive Presence: Leads impactful conversations across all organizational levels, from C-level executives to practitioners. Demonstrates the ability to listen actively, challenge viewpoints constructively, and influence decisions with confidence. Ownership: Takes responsibility for driving outcomes and aligning resources, ensures accountability and consistently delivers results. Earns Trust: Builds trust-based relationships with customers, internal teams, and third-party stakeholders by consistently delivering value and prioritizing customer needs in every decision. Curiosity: Stays ahead of industry trends and competitors while mastering Amplitude's products to position solutions effectively within accounts. Leverages curiosity to drive deeper customer engagement, uncover valuable insights, and tailor solutions that address critical business needs—often understanding customer challenges and goals better than the customers themselves. High Standards: Maintains a relentless commitment to excellence in every aspect of the role—from building executive relationships to driving revenue growth—ensuring credibility and trust

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for a senior product marketer to shape how OpenAI’s products, research, and point of view come together in our most important executive customer conversations. You will shape the product-marketing strategy and narrative for these engagements, bringing together customer priorities, product truth, market context, and evidence to clarify what matters and help senior leaders understand what AI makes possible for their organizations. You will personally shape our highest-priority engagements while building narrative frameworks, proof, and resources that raise the quality of executive conversations across the enterprise business. This is a senior, hands-on individual-contributor role for an exceptional enterprise product marketer who wants their judgment and craft to remain close to the work. You will partner closely with Product Marketing, Sales, Product, Research, Solutions, and OpenAI executives. You will help determine not only how we communicate our work, but which ideas matter, what evidence makes them credible, and how customer insight should improve what we do next. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. In this role, y

The Senior Technical Accountant owns some of Coder’s most complex accounting work, with a particular focus on technical revenue accounting, equity accounting, consolidated financial reporting, and quarterly Board and investor reporting. You’ll help us reach well-supported accounting conclusions, strengthen our policies, and bring rigor to areas that carry the most judgment and complexity. Reporting to the Controller, you’ll work closely with FP&A, Legal, Sales Operations, Product, Corporate Accounting, and our external auditors. You’ll lead key technical accounting workstreams, own Controllership’s external reporting deliverables, and help shape a broader technical accounting function as Coder grows across markets and legal entities. What you’ll do here Own the technical accounting analysis for complex revenue arrangements, including contract modifications, variable consideration, new product offerings, SSP considerations, and other non-routine transactions. Research and document accounting positions for complex transactions, translating FASB ASC guidance into clear, well-supported conclusions. Draft, maintain, and evolve Coder’s ASC 606 revenue recognition policy memo and related revenue playbook as our business, products, and contract structures change. Partner with Corporate Accounting on complex revenue matters that affect period-end reporting, helping ensure technical conclusions are applied consistently. Advise Finance, Legal, Sales Operations, and Product on the accounting implications of business decisions, contract structures, and new go-to-market offerings. Prepare and review quarterly stock-based compensation accounting, including journal entries, disclosures, and variance analysis. Prepare group financial statements, including consolidation and entity-level reporting, with consideration for a multinational legal entity structure. Own the preparation of Controllership’s quarterly reporting for the Board and investors, including financial results, key

POSITION SUMMARY You will be responsible for managing the clinical sample logistics function for Pfizer’s vaccine clinical portfolio, ensuring samples are transported safely, compliantly, and reliably across domestic and international clinical trial networks to the Pearl River, NY biorepository and then distributed to our network of internal and external testing laboratories. You will lead an end-to-end logistics strategy from study start-up through operations and finally sample disposition. Your responsibilities include leading a large team, improving global logistics capabilities, advancing digital and automation initiatives, and partnering with Vaccines, Quality, Legal, Finance, Compliance, clinical study teams, couriers, and technology vendors. You will be accountable for maintaining sample integrity, enabling global clinical trial execution, and developing scalable logistics processes to support Pfizer’s vaccine pipeline. KEY RESPONSIBILITIES Lead the global sample logistics function--Provide strategic and operational leadership for a team of 40+ colleagues responsible for domestic and international shipment execution, study start-up support, ongoing operations, and clinical sample lifecycle management. Shape long-term sample logistics strategy. Develop scalable operating models, governance frameworks, and business continuity plans that support pipeline growth, clinical trial expansion, and evolving global regulatory expectations. Protect sample integrity and compliance. Ensure reliable, temperature-controlled movement of clinical biological samples while maintaining adherence to applicable FDA, EMA, IATA, DOT, CDC, trade compliance, GCLP, and Pfizer quality requirements. Advance inspection readiness and quality oversight. Maintain robust documentation and audit-ready processes for deviation management, CAPAs, change controls, an

Become a part of our caring community The Talent Programs Coordinator-Variable Staffing Pool (VSP) supports the successful delivery of leadership development programs through exceptional coordination, logistics management, stakeholder support, and operational execution. You will ensure a seamless experience for participants, facilitators, and partners by managing program logistics, materials, technology, communications, and onsite execution. This is a growth-oriented, individual contributor role and is designed for someone who thrives in a fast-paced environment. You will have operational ownership and will design, deliver, and scale enterprise talent programs to learn and share how they work. While execution is core to the role, you will provide exposure to program strategy, data driven decision making, and process innovation. This role is part of the Variable Staffing Pool( VSP), which pays at an hourly rate. VSP Humana associates work part to full time hours based on business need. VSPs are not eligible for associate bonuses and receive limited benefits, which are effective upon hire. The hours for this role are generally aligned based on the associate and business task at hand. Key Responsibilities Program Coordination and Execution Coordinate logistics and operational activities for leadership development, talent, and early in career learning programs. Manage multiple programs, cohorts, timelines, and deliverables simultaneously. Develop and maintain project plans, checklists, schedules, and run-of-show documents to ensure flawless execution. Logistics, Materials & Vendor Management Coordinate program materials, printing, inventory, shipping, and supply management. Manage relationships and logistics with facilities, catering, venues, AV teams, and other partners. Ensure meeti

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As a Executive Director, HIV Treatment Integrated Insights , at Gilead you will serve as the senior strategic insights leader supporting the HIV Treatment Business Unit. Reporting to

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Consultant/Senior Research Analyst (Qualitative Research), Advisors Research Centre Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. All About Us The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies an

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview About Ethoca Ethoca, a Mastercard company, is a global collaboration-based technology services provider that connects card issuers and merchants to combat fraud, enhance customer experience, and prevent disputes. To support our continued growth and success, we are seeking a talented Senior Software Engineer to join the Ethoca team. In this role you will be part of a highly agile team building exciting and innovative products delivered at scale to global markets. Role The Senior Software engineer will work within a cross-functional development team to estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements and enhance Ethoca’s product suite. This position requires collaboration with other engineering teams to deliver a wide range of strategic and tactical solutions. The ideal candidate should be proficient in entire SDLC including automation and product analysis. Given the diverse set of tools and services used across the business, the candidate will be exposed to various technologies and should possess a willingness to learn and adapt. You are passionate about design and technology and committed to doing things properly to avoid tech debt. • Participate in team prioritisation disc