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Active1mo ago

Customer Success Manager, High Touch

Fin·📍 Chicago, Illinois, United States

Employment

FULL TIME

Work mode

On-site

Experience

MID LEVEL

Salary

$135.3K – $161.6K/yr

Role overview

Job description

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers

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About this listing

  • Listed from Fin's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
  • Posted 27 Aug 2026

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Role market pulse

How Customer Success Manager demand looks in United States

66/100 · rising

Live jobs

113

Posted 30d

52

30d movement

+85.7%

Remote share

32.7%

Salary listed

73.5%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records

Department · Customer Success & Solutions

Hiring company

Fin

Finance & Banking

The OS for cross-border payments. One network. Direct connections. No middlemen.

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