Business Intelligence Manager Jobs

Engineering Manager - Backend About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the role: As a Engineering Manager, you will help define the technical design and implementation roadmap across multiple solutions and will work with engineering leadership to ensure we resource and equip our squads with the right expertise to deliver those solutions. Requirements: 8 to 12 years of strong software design/development experience in building massively large scale distributed internet systems and products Hands on experience in Advance Java, Spring boot, AWS, Node, Agentic AI, LLM, RAG, Cursor, Copilot Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development Should be an active contributor to developer communities like Stack overflow, Top coder, Git hub, Google Developer Groups (GDGs). Superior organization, communication, interpersonal and leadership skills. Must be a self-starter who can work well with minimal guidance and in fluid environment. Preferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Expertise in Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS Strong experience in scaling, performance tuning & optimization at both API and storage layers Probl

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities:  Become an expert in Paytm  Own end-to-end key business metrics like  Be the voice of Paytm  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative  Provide constant feedback to the product team to improve Desired Qualifications:  7+ years of experience in preferred)  Proven experience in managing programs / categories / business verticals  Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets  Ability to deep-dive into a problem; very strong analytical and presentation skills required  High bias for action required  Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We’re seeking a Creative Designer to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns. Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control. Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets. Work on campaigns tailored fo

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers  Provide constant feedback to the product team to improve advertising performance and customer exper

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Location- Noida / Bangalore / Mumbai Role Overview : The Campaign Operations Specialist will be responsible for end-to-end execution and optimization of advertiser campaigns on the Paytm Ads platform. This role sits at the intersection of ad operations, performance optimization, and client delivery, ensuring campaigns run flawlessly, meet KPIs, and drive measurable business outcomes. Key Responsibilities Campaign Setup & Execution ● Set up and launch managed service ad campaigns across Paytm ad inventory (primarily scratch cards). ● Configure targeting, budgets, bidding, creatives, and flighting based on client briefs. ● Ensure accurate tagging, tracking, and attribution setup. Campaign Monitoring & Optimization ● Monitor live campaigns for delivery, pacing, CTR, CVR, ROAS, and CPA. ● Perform ongoing optimizations on bids, targeting, creatives, and budgets to maximize performance. ● Identify and resolve delivery issues (under-delivery, drop in CTR, tracking gaps). ● Translate learnings into repeatable playbooks and SOPs. Reporting & Insights ● Prepare daily, weekly, and post-campaign reports for advertisers and internal stakeholders. ● Analyze performance trends and convert data into actionable insights and recommendations. ● Support QBRs and performance reviews with clear narratives and data storytelling. Client & Internal Collaboration ● Act as the operations SPOC for sales, account management, and product teams. ● Work closely with Sales to understand client objectives and translate them into executable media plans. ● Coordinate with creative, tech, and product te

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview Paytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients. This is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption. The role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments. The candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments. The role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams. Key Responsibilities Own end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization. Lead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics. Ensure every enterprise deployment has a clear project plan, own

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: As an Senior Engineering Manager, you will be developing the detailed design structure, implementing the best practices and coding standards, leading a team of developers for successful delivery of the project. You will be working on design, architecture and hands-on coding. Requirements: 9 to 13 years in Technical development with 5+ years in Providing technical leadership for high performance teams. Work closely with business and product teams to understand the requirements, drive design, architecture and influence the choice of technology to deliver solutions working closely with architects and leadership team. Build robust, scalable, highly available and reliable systems using Micro Services Architecture based on Java, Spring boot. Improve Engineering and Operational Excellence by identifying and building the right solutions for observability and manageability. Keep the tech stack current with the goal to optimize for scale, cost and performance. Migrate workloads to public cloud. Attitude to thrive in a fun, fast-paced environment. Serve as a thought leader and mentor on technical, architectural, design and related issues. Proactively identify architectural weaknesses and recommend appropriate solutions. Preferred Qualification : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Tech Stack: Lang: Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS. Strong experience in scaling, performance tuning & optimization at both API and storage layers Hands-on leader, and problem solver with a passion for e

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a trailblazer in the merchant space by introducing innovative solutions like QR codes to accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we are actively distributing loans to these partners via our 'Paytm for Business' application. Role Overview We are looking for a high-performing Hunter Account Director to drive net-new enterprise business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue growth. Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for positioning a highly differentiated platform directly to CXOs and executive leadership teams across a diverse range of industries. Key Responsibilities  Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to commercial negotiation and closure.  Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom, Healthcare, etc.).  Build and manage a robust, qualified sales pipeline through outbound hunting, professional networking, and strategic account mapping.  Lead CXO-level conversations, masterfully articulating business value propositions around AI-led customer engagement.  Conduct deep, consultative discovery to th

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview:- The Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. You will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. Key Responsibilities:- Team Leadership & Analytical Excellence ● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. ● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. ● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. Campaign Delivery & Performance Ownership ● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem ● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. ● Act as final escalation owner for complex delivery, measurement, or performance issues. Advanced Optimization & Insights ● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. ● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. ● Translate learnings into repeatable playbooks and SOPs. AdTech, Measurement & Platform Collaboration ● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, a

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities:  Become an expert in Paytm  Own end-to-end key business metrics like  Be the voice of Paytm  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative  Provide constant feedback to the product team to improve Desired Qualifications:  7+ years of experience in preferred)  Proven experience in managing programs / categories / business verticals  Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets  Ability to deep-dive into a problem; very strong analytical and presentation skills required  High bias for action required  Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities:  Become an expert in Paytm  Own end-to-end key business metrics like  Be the voice of Paytm  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative  Provide constant feedback to the product team to improve Desired Qualifications:  7+ years of experience in preferred)  Proven experience in managing programs / categories / business verticals  Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets  Ability to deep-dive into a problem; very strong analytical and presentation skills required  High bias for action required  Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills