Business Operations Analyst Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Cloud Support Engineer (CSE) Job Description Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Senior Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety standards. Outcome-Based Support: Focus on business impact, ensuring resolutions fix issues, reduce recurrence, and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Senior Services Solutions Manager (SSM) at Level 4 is a fully qualified professional responsible for managing complex engagements. This role focuses on the strategic transition of customers from purchasing "hours" to achieving "defined impact" and business value. You will act as a consultative challenger, ensuring that every Statement of Work (SOW) is a rigorous, milestone-driven roadmap linked to specific business outcomes. WHY THIS ROLE? Complex Problem Solving: Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Strategic Impact: Own the services lifecycle for high-stakes, complex engagements, ensuring technical discovery is grounded in core product capabilities. Operational Leadership: Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor. WHAT YOU’LL DO: Consultative Challenger: Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. Scope Governance: Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. Commercial Data Integrity: Own the accuracy of bookings forecasts and financial milestones in SF

Job Description: Talent Acquisition (Enabling Hiring) Location: Noida About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm. About the Role We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives. Expectations/Requirements Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners. Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges. Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders. Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion .Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics. Superpowers/Skills 3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart operates at the intersection of food access, gig economy labor, and marketplace regulation, making legislative and regulatory engagement a core business function, not an afterthought. As the regulatory landscape around gig economy platforms, marketplace operators, and labor practices continues to evolve rapidly, the Legislative and Labor Team needs a skilled lawyer to analyze emerging requirements, build compliance frameworks, and shape the regulatory conversation before it shapes Instacart. Without this role, gaps in legal analysis and compliance strategy could create operational risk across multiple areas of the business. A year from now, Instacart will have stronger legal frameworks in place, clearer compliance strategies across regulatory domains, and a more coordinated voice in the cross-industry conversations that define

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart operates at the intersection of food access, gig economy labor, and marketplace regulation, making legislative and regulatory engagement a core business function, not an afterthought. As the regulatory landscape around gig economy platforms, marketplace operators, and labor practices continues to evolve rapidly, the Legislative and Labor Team needs a skilled lawyer to analyze emerging requirements, build compliance frameworks, and shape the regulatory conversation before it shapes Instacart. Without this role, gaps in legal analysis and compliance strategy could create operational risk across multiple areas of the business. A year from now, Instacart will have stronger legal frameworks in place, clearer compliance strategies across regulatory domains, and a more coordinated voice in the cross-industry conversations that define

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager on our Enterprise team, you are the value owner and trusted advisor for your portfolio of customers. Unlike traditional enterprise CSM roles, our UK Enterprise team works across 40+ industry verticals, offering a unique and dynamic environment where you will solve diverse customer challenges and workflows daily. In this role, you will manage a portfolio size that is larger than usual for an Enterprise team. Our Customer Success organisation is new and rapidly evolving, offering a hands-on opportunity to help build, test, and shape our operational playbooks and CSM processes from the ground up, while leading smooth customer onboarding to drive rapid time to value. To thrive with a larger Enterprise book of business, there is a heavy need for strong data and analytics skills. You will leverage customer health metrics, product usage telemetry, and data insights to ruthlessly prioritise your focus, proactively mitigate churn risks, maximise value realisation, and regularly engage C-level stakeholders to demonstrate tangible ROI. What you'll be doing: Customer Onboarding: Lead post-sale onboarding & implementation, ensuring a smooth handover from commercial reps and customer time to value. Value Foundation & Alignment: Conduct thorough customer discovery to define clear business goals, success metrics, and KPIs, driving initial activation and long-term adoption across diverse industry verticals. Adoption & Value Realisation: Drive product adoption across your portfolio to deliver tangible business results, prove ROI, safeguard customer health, and secure renewal readiness. Data-Driven Portfolio Prioriti

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes. Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products. Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions. Required Qualifications 5-7 years work experience in a claims or claims audit position. Adept at execution and delivery (planning, delivering, and supporting) skills Adept at business intelligence Adept at problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) skills Preferred Qualifications 5+years of quality management, audit, compliance or operational quality experience Adept at growth mindset (agility and developing yourself and others) skills Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership Experience leading root-cause analysis, corrective and preventive action (CAPA), risk mitigation, and co

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We’re looking for a Senior Finance Manager, Sales to join our Finance team. You will be a key partner to Sales and RevOps leadership, helping shape metrics-driven decision making across Sales budget and headcount, commissions, SLG bookings, quota planning, capacity, and productivity. This role will have high cross-functional visibility and will be central to building the financial discipline, operating cadence, and scalable reporting needed to support Vercel’s next stage of growth. What You Will Do: Serve as the trusted Finance partner for the CRO by delivering actionable insights through forecasting, scenario analysis, business reviews, and resource allocation recommendations Own Sales budget and headcount planning, including bottoms-up workforce models that connect hiring plans, ramp timing, productivity assumptions, commissions, and compensation costs to bookings and revenue goals Support SLG bookings and quota planning by partnering with Sales and RevOps on quota capacity, ramp, attainment, coverage, territory design inputs, and productivity assumptions Support commissions planning, forecasting, and reporting in partnership with Accounting, RevOps, and Sales leadersh

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Merchant EMEA Engineering builds the technology that helps merchants join, grow, and operate successfully across our markets. Our organization brings together the strengths of Wolt and Deliveroo and supports merchants across 37 countries. We work across the merchant journey, including onboarding, business growth and support, analytics and recommendations, menu and order management, integrations, and merchant applications. Our teams sit close to the business. Rather than primarily building foundational platforms, we build products and features on top of our existing platforms to solve real merchant and market needs, including local business requirements, growth opportunities, and operational challenges. 📍This open role is based in our tech hubs in Helsinki or Berlin . Please note: This role requires being based in Berlin/Helsinki on a hybrid basis. We are currently unable to offer fully remote work, visa sponsorship, or relocation support for this opportunity. What You'll Do As a Fullstack Engineer, you'll contribute to products and services used across the merchant experience. You'll: Build and maintain production software across backend services and user-facing applications. Work on areas such as merchant onboarding, analytics, r

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Programme Manager (Value & Delivery) to help us understand, measure and evidence the impact of AI across the organisation. This role sits at the centre of WPP's Enterprise AI adoption and measurement capability. You'll own the data, reporting and analytics that enable senior leaders to understand how AI is being adopted, where value is being created and what actions are needed to accelerate impact. We're looking for someone who combines strong analytical and data modelling expertise with a delivery mindset. You'll be responsible for building trusted ex

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Project Manager (Value & Delivery) to help us understand, measure and evidence the impact of AI across the organisation. This role sits at the centre of WPP's Enterprise AI adoption and measurement capability. You'll own the data, reporting and analytics that enable senior leaders to understand how AI is being adopted, where value is being created and what actions are needed to accelerate impact. You'll report to the Programme Manager (Value & Delivery). We're looking for someone who combines strong analytical and data modelling expertise with a de

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of WPPs Elevate28 strategy, we are accelerating a major Finance Technology transformation to simplify, modernise and standardise the platforms, data and processes that underpin G lobal F inance. This portfolio is critical to statutory reporting, management reporting, forecasting, planning, control, performance management , compliance, and executive decision-making. The Global Programme Director - Finance Technology will shape, govern and drive WPP’s global Finance Technology transformation portfolio. This senior enterprise leadership role turns a complex, multi-year agenda into a coherent roadmap that simplifies the finance technology estate, strengthens control and resilience, and enables faster, more trusted business insight. The role spans Finance ERP standardisation, consolidation platform replacement, enterprise performance management, revenue forecasting, analytics, finance data foundations and operating model change. It will work across Group Finance, Enterprise Technology, agencies, markets, regions and deliver

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Software Engineer to help build and scale our core backend systems and data infrastructure. In this role, you will work hands-on to develop the foundational data pipelines, storage solutions, and robust architectures that drive our healthcare advertising solutions and support our core products, reporting APIs, and analytics initiatives. This is an excellent opportunity for a growth-oriented engineer to work with massive datasets, modern cloud technologies, and cross-functional teams to deliver high-performance, fault-tolerant solutions. Build & Operate: Develop, test, and maintain highly reliable, scalable, and cost-optimized distributed systems and data architectures. Enable Self-Service Data: Create automated ingestion, storage, and transformation pipelines that make it simple for downstream users to access and utilize new datasets. Empower Machine Learning: Design and operate data pipelines specifically tailored to support the complex workflows of our Data Scientists and Machine Learning Engineers. Drive Operational Excellence: Help implement and champion DataOps and DevOps practices across the team to ensure system reliability and smooth deployments. Contribute to Best Practices: Play an active role in establishing and refining formal data practices, architectures, and engineering standards for the organization. Cross-Functional Collaboration: Partner effectively with business stakeholders,

About the Team The Compute Strategy team works across research, engineering, product, finance, legal, and go-to-market teams to develop the partnerships, infrastructure capacity, and commercial models needed to advance AI infrastructure. About the Role As a member of the Compute Strategy team, you will develop commercial strategies for AI infrastructure partnerships and offerings. You’ll translate technical infrastructure opportunities into partnerships, transactions, and revenue. We’re looking for a commercially minded strategist who combines knowledge of semiconductors and AI infrastructure with strong financial judgment and the ability to execute complex partnerships. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop strategies for compute partnerships, vendor access, and infrastructure capacity. Structure and execute transactions with chipmakers, compute providers, and other infrastructure partners. Develop pricing frameworks and business cases for infrastructure-related partnerships. Evaluate partner technologies, strategic fit, commercial terms, and execution risks. Coordinate work across research, engineering, product, finance, legal, and go-to-market teams. Turn partnership learnings into repeatable operating models that can scale. You might thrive in this role if you: Have experience in strategy, corporate development, partnerships, or infrastructure transactions. Understand semiconductors and AI infrastructure. Can evaluate complex technical and commercial opportunities. Bring strong financial, analytical, and strategic judgment. Can influence and align technical and business stakeholders. Have negotiated or executed complex partnerships. Are comfortable operating in a fast-paced environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence ben

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Lead Industry Manager will manage the SMB Agency Sales Account Management business, responsible for revenue delivery and growth. They will lead a large vendor sales team in executing and operationalizing the strategy. What you’ll do: Drive retention and upsell across our 1K+ SMB agencies Retain and grow 7K+ managed advertisers Define the operational sales strategy by developing and standardizing operational systems to empower the SMB team to operate at scale Lead a high-performing team of sellers to deliver against quarterly revenue targets through effective planning, goal-setting, data analysis, and forecasting Manage relationship with Pinterest’s vendor partner Support team strategy for media planning, campaign management, media measurement and media channels (e-commerce, branding, formats and targeting) Motivate, m