Business Operations Partner Director Jobs

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role is a hybrid / in-office role, with approximately three days per week in our New York City Office. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architectu

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role can be based out of our Toronto office or remotely in the Toronto region. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architecture decisions, translatin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for experienced software engineers from a variety of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Senior Software Engineer on the Marketplace team, you will lead work streams to improve business operations in Lyft’s Marketplace. You'll design AI driven data analytics platforms, data pipelines and metric governance systems that our business leaders use on a daily basis to make key strategic decisions. You will partner with business leaders and data scientists across our organizations to enable running the business more efficiently. Responsibilities: Help define the roadmap and architecture based on technology and business needs Drive AI innovation for business analytics and operations Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices Experience: 5+ years of software engineering industry experience with a high level programming language (bonus points for experience with Python or Go) AI Experience in Agen

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in the UK. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are skilled at guiding new partners step by step through the change process and ensuring they smoothly a

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in the UK. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are skilled at guiding new partners step by step through the change process and ensuring they smoothly a

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

We're looking for a Staff Engineer to join the Logs organization at Datadog and help redefine how our customers ingest, query, and derive insights from logs data. In this role, you’ll work closely with Product Managers and customers to drive complex initiatives across ingestion pipelines, search infrastructure, and intelligent log management capabilities - all while pushing the boundaries of what’s possible with AI and distributed systems. You’ll have the opportunity to lead efforts that shape the future of log management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Product Managers to define ambiguous product requirements and determine the most impactful solutions for customers Lead technical strategy and execution and design systems surrounding log query performance and ingestion at scale. Explore and prototype new capabilities and collaborate with peers on initiatives spanning AI-powered log management, security and business operations, advanced query capabilities, and external data sources query capabilities. Mentor engineers across levels and contribute to growing a high-performing, collaborative team culture Who You Are: You have deep experience architecting and scaling backend systems, with a strong focus on data-intensive or distributed infrastructure You excel in ambiguous environments, demonstrating a mix of drive, curiosity and pragmatic decision-making You’ve partnered effectively with Product Managers and customers to define product direction and ship impactful features You have expertise in debugging complex systems and optimizing performance across real-time data pipelines You have experience in using AI agents tools in your day-to-day engineering practices You lead by example and enjoy helping others grow through m

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Are you passionate about designing and building enterprise finance platforms that power critical business operations at scale? Join Pinterest’s IT Enterprise Systems team and help shape the future of our Finance technology ecosystem. In this role, you will lead the design, development, and evolution of Oracle EBS-based solutions, modern integrations, and AI-enabled capabilities that support our fintech initiatives. This is a highly technical position offering the opportunity to work across Oracle EBS, AWS and emerging internal AI platforms to deliver secure, scalable, and business-critical systems. What You’ll Do: Design, build, and support scalable enterprise solutions across the Oracle EBS and Finance systems landscape, with a strong focus on technical architecture, integrations, and platform reliability. Serve as a senior technical expert for

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Software Engineer on the Quality team, you will help build, maintain, and improve business-critical systems that support Pearl’s core business and the future of B2P migration efforts. This role is ideal for a full-stack engineer who enjoys working across both front-end and back-end development, solving complex technical problems, and collaborating closely with product and business stakeholders to shape practical solutions. You’ll contribute to new feature development, improve existing systems, and help strengthen engineering practices within the team. This is a strong opportunity for an engineer who is eager to grow long-term, work on high-visibility initiatives, and contribute to systems that directly impact important business operations. What You’ll Do Design, develop, maintain, and enhance reliable, scalable software across front-end and back-end systems. Build user-facing features and the back-end services that support them. Partner with product and business stakeholders to clarify requirements and develop effective technical solutions. Contribute to business-critical initiatives, including B2P migration efforts and improvements to core operational systems. Write clean, maintainable, and well-tested code that supports overall system quality and reliability. Use SQL and application data flows to support functionality, troubleshoot issues, and improve system

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re hiring a Data Engineer to build and scale Baseten’s internal data platform. This role sits at the intersection of data engineering, analytics, and data science, transforming raw product and business data into reliable datasets that power decision-making. You’ll design the data models, pipelines, and analytics infrastructure that enable teams across Product, Engineering, Finance, Marketing, and Sales to understand usage and performance. This includes working with AI inference, infrastructure, and observability data to generate insights about the product, business operations and platform economics. You’ll partner closely with stakeholders to build robust, scalable pipelines, define company-wide metrics that inform strategy and planning. RESPONSIBILITIES Design and maintain core data models and semantic layers Develop and orchestrate batch and streaming data pipelines using technologies such as Apache Beam, Kafka, Airflow, or similar frameworks Analyze inference and infrastructure telemetry , including data from OpenTelemetry, Grafana, and other observability tools Define and maintain company-wide metrics across product usage, performance, and customer lifecycle Enable self-service analytics through agents and tools, with well-structured semantic layers and context Ensure data reliability and quality through testing, documentation, and governance PREFERRED QUALIFICATIONS Understanding of inference metrics s

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Fluency in Mandarin and English is required. Visa sponsorship is not available. Location: This role is a full time position and can be based in Singapore, Tokyo, Seoul, or Manila. Singapore: Apply here Tokyo: Apply here Seoul:Apply here Manila: Apply on this page The Role We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer service management to the Airbnb community as a Partner Operations Manager, Mandarin . The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service through partner and service management. The Partner Operations Manager, Mandarin is supporting the global Delivery function by driving partner and service performance. They are accountable for the performance of their partners and service, and are an expert in operationalising and driving business process outsourcing. The Partner Operations Manager, Mandarin can be responsible for multiple partners and services. They are expected to balance the day to day while driving stronger performance at partners in a fast-paced environment. Their organization skills, stakeholder management as well as performance analysis & management must be best-in-class. They need to be flexible, proactive, resourceful, efficient and demonstrate a high level of professionalism and confidentiality. Responsibilities Accountable and responsible for the holistic performance of a partner or service or languageEnable and oversee a strong operational environment for your partners and services and ensure high qua

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Fluency in Mandarin and English is required. Visa sponsorship is not available. Location: This role is a full time position and can be based in Singapore, Tokyo, Seoul, or Manila. Singapore: Apply on this page Tokyo: Apply here Seoul: Apply here Manila: Apply here The Role We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer service management to the Airbnb community as a Partner Operations Manager, Mandarin . The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service through partner and service management. The Partner Operations Manager, Mandarin is supporting the global Delivery function by driving partner and service performance. They are accountable for the performance of their partners and service, and are an expert in operationalising and driving business process outsourcing. The Partner Operations Manager, Mandarin can be responsible for multiple partners and services. They are expected to balance the day to day while driving stronger performance at partners in a fast-paced environment. Their organization skills, stakeholder management as well as performance analysis & management must be best-in-class. They need to be flexible, proactive, resourceful, efficient and demonstrate a high level of professionalism and confidentiality. Responsibilities Accountable and responsible for the holistic performance of a partner or service or languageEnable and oversee a strong operational environment for your partners and services and ensure high qu

Partnering with stakeholders across the Technical Services (post-sales support) team, Analytics, Finance, and other teams around the business, this role surfaces key insights to drive business decision-making. The Business Analyst will own recurring business reporting cadences, support strategic and ad-hoc analysis, and help translate complex operational data into clear recommendations for leaders across the organization. This role requires strong analytical and technical skills, operational rigor, an ability to work across multiple functional areas, and a data-first mindset in a fast-paced environment. The ideal candidate is passionate about understanding and communicating customer experience and business performance through data, and is comfortable balancing repeatable operational reporting with deeper analytical work. We are looking to speak to candidates who are based in the eastern timezone and ideally can go into the office for our hybrid working model. Responsibilities Own recurring business reporting cadences and deliver high-quality, on-time reporting materials for leadership reviews, performance reporting, and operational planning Conduct a thorough first pass of the data for each deliverable by identifying meaningful trend changes, anomalies, open questions, and areas that warrant deeper follow-up, so reporting is paired with insight rather than just raw metrics Drive analyses of Technical Services business processes, service performance, pricing models, deal structures, and other operational topics; highlight actionable insights and communicate trends that help the business grow and scale Support recurring financial, forecast, and capacity-related analysis in partnership with Finance and cross-functional stakeholders Partner closely with Analytics, Data Engineering, and Data Architecture teams to ensure data is ingested, cleaned, configured, and documented in a consistent and accurate manner Consult with stakeholders on what data and reporting they