Business Operations Specialist Jobs

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you’ll do Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To b

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage their understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll b

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth. You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. In this role, you will: Drive the ideation and operationalization of new support systems, processes, and programs. Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives Work with product, enginee

About the Team Corporate Security helps protect OpenAI's people, offices, events, and operations through practical and risk-informed security programs. The team partners closely with Workplace, Legal, People/HR, Resilience & Safety, Executive Operations, GSOC, regional leaders, vendors, and building management. About the Role OpenAI is seeking a Paris-based Security Operations Manager to lead corporate and physical security operations for Paris, provide primary support for Brussels, and coordinate regional support for Munich, Zurich, and other European cities as needed. This person will be a trusted security partner for local teams, regional stakeholders, vendors, building management, and global Corporate Security peers. In this role, you will: Lead day-to-day physical security operations for the Paris office and supporting Brussels operations. Coordinate regional security support for Munich, Zurich, and other European cities where business activity, events, travel, or executive visits require coverage. Manage practical security controls, including access management, visitor workflows, vendor coordination, incident response, emergency readiness, and site security documentation. Partner with Workplace, building management, Legal, People/HR, EHS/Resilience, GSOC, Executive Operations, and local leadership to keep security effective, locally appropriate, and employee-friendly. Support event and executive visit planning with clear escalation paths, stakeholder alignment, and proportionate risk mitigation. Improve vendor performance, operational standards, reporting, and remediation tracking. You might thrive in this role if you have: 8+ years of experience in corporate security, physical security operations, protective services, emergency management, public service, military, law enforcement, or a closely related operational field. Experience leading physical security operations in a modern office environment, ideally in technology, professional services, financial

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: You're joining Notion's People Analytics & Operations team as part of an 18-month rotational program -- the group that builds the insights engine powering every people decision Notion makes. We look for slope over intercept. We care less about where you trained and more about what you've built. If you've ever rebuilt a broken process because it was bothering you, used AI to do something you couldn't have done alone, or found yourself reading about labor economics for fun -- you're the person we're looking for. Over 18 months, you'll rotate across people operations, people analytics, and compensation/benefits. Every rotation is real work with real ownership. On the analytics side, you'll build dashboards that land in exec review, write SQL that powers headcount models, and prototype AI-assisted workflows that help our team move faster. On the operations side, you'll run the HR engine -- managing employee lifecycle transactions in Workday, owning onboarding and offboarding coordination end-to-end, triaging and resolving employee requests, and keeping our people data clean and audit-ready. You'll be paired with a sen

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity The purpose of this role is to deliver an employee experience that continually raises the bar. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to spot & solve issues and build out processes and policies that scale. What You’ll Do Run the day-to-day HR operations function in the EMEA (including HR systems, immigration, global mobility, and policies) and help scale existing processes for growth and innovation based on business needs Manage compliance of UKVI programme and other statutory reporting requirements. Maintain our HRIS system (Workday) and keep other HR tools and systems up-to-date, ensuring a high level of data integrity. Participate in system updates and enhancement projects. Oversee the Benefits Programs across EMEA countries. Maintain relationships with third party pay and benefits brokers General Business Reporting (e.g., New Hires, Terminations, etc.) Document Management / Retrieval Respond to Compliance and Legal Inquiries Foster strong cross-functional relationships with Payroll, Talent Acquisition and other stakeholders to dr

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com About the job What does the team do? This opportunity is part of the evolving cybersecurity group, laser-focused on setting industry benchmarks in managing and guarding against digi

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com What is the role about? Reporting to InMobi Advertising's VP, Revenue Operations & Chief of Staff, you will lead Revenue Operations — the operational engine of InMobi's Go-To-Market organizat

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com What is the role about? Reporting to InMobi Advertising's VP, Revenue Operations & Chief of Staff, you will lead Revenue Operations — the operational engine of InMobi's Go-To-Market organizat

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Role Snowflake is seeking a Senior Manager, Partner Field Operations to help define the strategy, insights, and priorities that drive growth across our global partner ecosystem. Sitting at the intersection of Partner, Sales, Finance, Revenue Operations, and Data & AI, this role will identify opportunities to expand partner-led growth, improve go-to-market effectiveness, and inform key business decisions. This role combines strategic thinking, analytical rigor, and operational execution to translate complex business challenges into actionable recommendations. Leveraging market intelligence, ecosystem analytics, predictive insights, and business modeling, you will help evaluate investments, optimize partner motions, and influence the evolution of Snowflake's partner strategy and operating model. The ideal candidate is a highly analytical and intellectually curious problem solver who thrives in ambiguity and enjoys tackling complex business challenges. You bring partner ecosystem knowledge, strong strategic acumen, and the ability to influence stakeholders through data-driven insights and compelling narratives. In This Role You Will Partner Strategy & Growth Develop strategic recommendations to accelerate partner-led growth, expand routes to market, and improve eco

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. As a Marketing Operations and Demand Manager, you will actively contribute to the global demand generation strategy, drive pipeline growth, and manage the marketing automation tools such as Marketo, Zoom Webinars, and On24. You will own Marketo, and help with campaign execution including: Email nurture, Newsletters, Trigger campaigns, Webinars, PPC, social media, virtual-events, hands-on workshops, and lead generation to deliver tailored marketing messages and drive optimization through frequent and ongoing testing and analysis. You will excel at working cross-functionally with sales, product marketing, field and the partner ecosystem. You will also be an avid marketing technology user. The ideal candidate will embody our company values, be creative and have a collaborative work ethic, strong attention to detail, data-driven decisio

Role Summary We are seeking an experienced SOC / Security Operations Lead to oversee and strengthen the organization's Security Operations Center (SOC), threat detection, incident response, vulnerability management, data protection, and security monitoring capabilities. The ideal candidate will possess extensive experience in managing enterprise security operations, SIEM/SOAR platforms, threat hunting, incident response, DLP, endpoint security, and vulnerability management programs. The role requires leadership of a multi-functional security operations team responsible for protecting critical business systems, customer data, and digital assets while ensuring compliance with RBI regulations and industry security standards. Key Responsibilities Security Operations Center (SOC) Management -Lead and manage 24x7 Security Operations Center (SOC) functions. -Establish and enhance SOC processes, playbooks, escalation procedures, and operational metrics. -Ensure timely detection, triage, investigation, containment, and remediation of security incidents. -Develop SOC maturity roadmaps aligned with industry best practices and regulatory expectations. -Monitor security KPIs, SLAs, MTTR, MTTD, and incident response effectiveness. SIEM, XSIAM & Threat Detection -Lead implementation, administration, and optimization of: -Palo Alto Cortex XSIAM -SIEM Platforms -SOAR Platforms -UEBA Solutions -Threat Intelligence Platforms -Develop and tune correlation rules, detection logic, and analytics use cases. -Enhance detection coverage across cloud, endpoints, applications, networks, and third-party environments. -Drive threat hunting and proactive security monitoring initiatives. Incident Response & Threat Management -Lead enterprise cyber incident response activities. -Develop and maintain incident response plans, runbooks, and communication procedures. -Coordinate investigations involving malware, ransomware, phishing, insider threats, account compromise, fraud, and adv

About the Role : We're looking for a hands-on, generalist operator to own day-to-day operations across insurance products — acting as the execution layer between internal business/product teams and external partner (insurer) tech and ops teams. This is a frontline role for someone who can juggle policy sync issues, compliance tracking, and reporting without needing heavy supervision. Key Responsibilities ● Daily Operations Management: Own end-to-end daily operations for a suite of products, ensuring smooth functioning across partner-facing workflows. ● Partner Coordination: Liaise with partner insurer tech and ops teams to resolve policy sync issues, data mismatches, and integration gaps; ensure policies remain accurately reflected across systems. ● Policy Compliance: Manage internal policy renewals and endorsements, ensuring all compliance requirements and timelines are met. ● Dashboards & Reporting: Maintain and update operational dashboards (e.g., policy status, sync health, renewal/endorsement tracking) with accuracy and consistency. ● Root Cause Analysis: Drive RCA on operational issues (sync failures, compliance gaps, escalations) and work with relevant teams to close the loop. ● Cross-functional Enablement: Act as the operational point of contact for Business, Product, and Growth teams — surfacing issues, unblocking dependencies, and ensuring timely resolution. ● Data-driven Execution: Use SQL to pull, validate, and analyze data to support day-to-day decision-making and issue diagnosis. Requirements ● 2+ years of experience in operations, fintech ops, or a similar operations-heavy role. ● Hands-on working knowledge of SQL — must be comfortable querying and validating data independently. ● Strong ownership mindset — comfortable being the "frontline executioner" who drives issues to closure, not just flags them. ● Experience working with external partners/vendors (insurers, technology partners, or similar) is a stro

Title: Business Head – F&O About Us Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role We are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market. Responsibilities Own the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU. Define and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders. Partner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics. Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share. Monitor business performance through dashboards, metrics, and experiment-led decision making. Track competition, market trends, and SEBI/exchange regulations to adapt business strategies. Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience. Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets. Expecta